Hikvision DS-2DE7A412MCG-EB 4MP 7-inch 4 MP 12X ColorVu Network Speed Dome
The Hikvision DS-2DE7A412MCG-EB is a 4 MP ColorVu network speed dome that pans, tilts and zooms to cover wide, open areas and keeps the picture in full colour after dark. A 12x optical zoom brings distant subjects in close, ColorVu with an F1.2 lens delivers vivid 24/7 colour, AcuSense auto-tracking follows people and vehicles, and a built-in speaker with audio line-in and an active-deterrence strobe let you challenge intruders live. The 7-inch housing is IP67 and IK10.
Key points
- 4 MP (2560 x 1440) 1/1.8" CMOS, 120 dB WDR
- 12x optical and 16x digital zoom; 6.7-80.4 mm lens
- ColorVu full-colour night imaging with F1.2 aperture
- Smart Hybrid Light: IR up to 150 m, white light up to 100 m
- AcuSense auto-tracking of human and vehicle targets
- Built-in speaker (max 30 m) with audio line-in; strobe and audio deterrence
- IP67 weatherproof, IK10 vandal resistant; 300 presets
Delivery, warranty & returns · shipped from Australian stock
- Tracked delivery on every order. The tracking number is emailed as soon as it ships.
- Metro delivery: 2–4 business days. Regional areas may take longer. Free standard shipping over $300, flat $25 under.
- 3-year warranty on cameras and recorders, back-to-base, plus your Australian Consumer Law rights.
- 30-day returns on unopened items. Faulty on arrival? We cover return shipping.
- Genuine Australian stock. Never grey imports. Prices include GST.
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
01Overview
What the DS-2DE7A412MCG-EB is
The Hikvision DS-2DE7A412MCG-EB is a 7-inch ColorVu speed dome built to watch large, open spaces - car parks, public squares, yards and commercial perimeters - from a single moving camera. A motorised 6.7-80.4 mm lens gives 12x optical zoom, so you can pull a distant face or number plate in close without losing resolution, while a full 360° pan and -15° to 90° tilt let you or the analytics steer the view anywhere.
Its standout is round-the-clock colour. ColorVu with a large F1.2 aperture captures vivid colour footage in near-darkness, and Smart Hybrid Light balances long-range infrared up to 150 m with white light up to 100 m so you get reach and colour together. Smart tracking automatically pans, tilts and zooms to follow a moving subject through the scene, with smart events (line crossing, intrusion, region entry/exit) and face capture for up to five face through the scene, while an integrated strobe and audio alarm give a live warning the moment a rule is triggered. A built-in speaker (effective to about 30 m) lets you play a live warning, and an audio line-in lets you add an external microphone if you need to listen in.
A practical note on installation. This is a premium PTZ: it draws more power than a fixed camera and runs on Hi-PoE or 24 VAC, and it weighs more than a dome, so plan a suitable bracket and a recorder or switch that can supply it. Record it to a Hikvision AcuSense NVR to keep the tracking, two-way audio and event data.
See it in action
What the DS-2DE7A412MCG-EB features actually look like
Representative illustrations of how each key feature performs in a real scene.
4MP Ultra HD
Dual-Light Night Vision
Full Color Night Vision
Two-Way Audio
Strobe Light
Illustrative — simulated for demonstration
02Engineering
DS-2DE7A412MCG-EB specifications
- 12x optical and 16x digital zoom (6.7-80.4 mm motorised lens)
- 24/7 full-colour imaging with F1.2 super-aperture
- Smart Hybrid Light: IR up to 150 m, white light up to 100 m
- AcuSense auto-tracking of human and vehicle targets
- Built-in speaker (max 30 m) plus audio line-in/line-out
- Active deterrence: strobe light and audio alarm
- IP67 weatherproof, IK10 vandal resistant; 300 presets; Hi-PoE or 24 VAC
03Full datasheet
Detailed specifications
Camera & Image
| Feature | Detail |
|---|---|
| Image Sensor | 1/1.8" Progressive Scan CMOS |
| Max. Resolution | 2560 × 1440 |
| Min. Illumination | Color: 0.0005Lux @ (F1.2, AGC ON), B/W:0.0001Lux @ (F1.2, AGC ON), 0 lux with light |
| Shutter Speed | 1/1 s to 1/30000 s |
| Day & Night | IR cut filter |
| Zoom | 12 × optical, 16 × digital |
| Slow Shutter | Yes |
| Image Settings | Saturation, brightness, contrast, sharpness, gain, and white balance adjustable by client software or web browser |
| Day/Night Switch | Day, Night, Auto, Schedule |
| Wide Dynamic Range (WDR) | 120 dB |
| SNR | > 52 dB |
| Defog | Digital defog |
| Image Stabilization | EIS |
| Image Enhancement | BLC, HLC, 3D DNR |
| Privacy Mask | 24 programmable polygon privacy masks, mask color or mosaic configurable |
| Regional Focus | Yes |
| Regional Exposure | Yes |
Lens & Distance
| Feature | Detail |
|---|---|
| Focal Length | 6.7 mm to 80.4 mm |
| FOV | Horizontal field of view: 51.5° to 7.9° (wide-tele); Vertical field of view: 30.3° to 4.4° (wide-tele); Diagonal field of view: 57.9° to 9.0° (wide-tele) |
| Focus | Auto, semi-auto, manual |
| Aperture | Max. F1.2 |
| Zoom Speed | Approx. 5.8 s |
| Movement Range (Pan) | 360° |
| Movement Range (Tilt) | -15° to 90° (auto flip) |
| Pan Speed | Pan speed: configurable from 0.1° to 160°/s; preset speed: 240°/s |
| Tilt Speed | Tilt speed: configurable from 0.1° to 120°/s, preset speed 200°/s |
| Proportional Pan | Yes |
| Presets | 300 |
| Preset Freezing | Yes |
| Patrol Scan | 8 patrols, up to 32 presets for each patrol |
| Pattern Scan | 4 pattern scans |
| Park Action | Preset, patrol scan, pattern scan, auto scan, tilt scan, random scan, frame scan, panorama scan |
| 3D Positioning | Yes |
| PTZ Status Display | Yes |
| Scheduled Task | Preset, pattern scan, patrol scan, auto scan, tilt scan, random scan, frame scan, panorama scan, dome reboot, dome adjust, aux output |
| Power-off Memory | Yes |
| DORI Distance | Detect 744.8 m (2443.6 ft); Observe 295.6 m (969.8 ft); Recognize 149.0 m (488.9 ft); Identify 74.5 m (244.4 ft) (Tele) |
Night Vision
| Feature | Detail |
|---|---|
| Supplement Light Type | Hybrid(IR and White Light) |
| Supplement Light Range | White light: up to 100 m | IR: up to 150 m |
Video
| Feature | Detail |
|---|---|
| Main Stream | 50 Hz:25 fps(2560 × 1440,1920 × 1080,1280 × 960,1280 × 720)| 60 Hz:30 fps(2560 × 1440,1920 × 1080,1280 × 960,1280 × 720) |
| Sub-Stream | 50 Hz: 25 fps (704 × 576, 640 × 480, 352 × 288) | 60 Hz: 30 fps (704 × 480, 640 × 480, 352 × 240) |
| Third Stream | 50 Hz: 25 fps (1920 × 1080, 1280 × 960, 1280 × 720, 704 × 576, 640 × 480, 352 × 288); 60 Hz: 30 fps (1920 × 1080, 1280 × 960, 1280 × 720, 704 × 480, 640 × 480, 352 × 240) |
| Video Compression | Main stream: H.265+/H.265/H.264+/H.264 | Sub-stream: H.265/H.264/MJPEG | Third stream: H.265/H.264/MJPEG |
| Video Bit Rate | 32 kbps to 16384 kbps |
| H.264 Type | Baseline Profile/Main Profile/High Profile |
| H.265 Type | Main Profile |
| Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Region of Interest (ROI) | 8 fixed regions for each stream |
Audio
| Feature | Detail |
|---|---|
| Audio Compression | G.711alaw, G.711ulaw, G.722.1, G.726, MP2L2, PCM, AAC-LC |
| Audio Bit Rate | 64 Kbps (G.711),16 Kbps (G.722.1),16 Kbps (G.726),32 to 192 Kbps (MP2L2),16 to 64Kbps (AAC-LC),8 to 320 Kbps (MP3) |
| Audio Sampling Rate | MP2L2: 16kHz, 32kHz, 48kHz,AAC-LC: 16kHz, 32kHz, 48kHz,PCM: 8kHz, 16kHz, 32kHz, 48kHz,MP3: 8kHz, 16kHz, 32kHz, 48kHz |
| Environment Noise Filtering | Yes |
| Built-in Speaker | 1 built-in speaker with effective distance reaching max. 30 meters |
AI & Deep Learning
| Feature | Detail |
|---|---|
| Smart Event | Line crossing detection, intrusion detection, region entrance detection, region exiting detection, unattended baggage detection, object removal detection, audio exception detection |
| Smart Tracking | Manual tracking, auto-tracking |
| Face Capture | Detects up to 5 faces simultaneously. Supports detecting, capturing, grading, selecting of face in motion, and output the best face picture of the face |
Network & Storage
| Feature | Detail |
|---|---|
| Protocols | IPv4/IPv6, HTTP, HTTPS, 802.1x, QoS, FTP, SMTP, UPnP, SNMP, DNS, DDNS, NTP, RTSP, RTCP, RTP, TCP/IP, UDP, IGMP, ICMP, DHCP, PPPoE, Bonjour, WebSocket, WebSockets |
| Simultaneous Live View | Up to 20 channels |
| API | ONVIF (Profile S, Profile G, Profile T),ISAPI,SDK,ISUP |
| User/Host | Up to 32 users, 3 user levels: administrator, operator, and user |
| Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, RTP/RTSP over HTTPS, control timeout settings, security audit log, TLS 1.2, TLS 1.3, host authentication (MAC address) |
| Network Storage | NAS (NFS, SMB/CIFS), auto network replenishment (ANR) |
| Client | iVMS-4200, HikCentral Pro, Hik-Connect |
| Web Browser | IE11, Chrome 80+, Firefox 80+, Safari 13+, Edge 89+ |
Event & Alarm
| Feature | Detail |
|---|---|
| Basic Event | Motion detection, video tampering alarm, exception, alarm input and output |
| Linkage | Upload to FTP/NAS/memory card, notify surveillance center, send email, trigger alarm output, trigger recording, audible warning, white light flashing, and PTZ actions (such as preset, patrol scan, pattern scan) |
Interface
| Feature | Detail |
|---|---|
| Ethernet Interface | 1 RJ45 10M/100M self-adaptive Ethernet port |
| On-board Storage | Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 512 GB |
| Audio | 1 input (line in), max. input amplitude: 2-2.4 vpp, input impedance: 1 kΩ ± 10%; 1 output (line out), line level, output impedance: 600 Ω |
| Alarm | 2 inputs, 1 output |
| Reset | Yes |
General & Environment
| Feature | Detail |
|---|---|
| Power | 24 VAC, max. 42 W (including max. 12 W for IR and max. 2 W for heater); Hi-PoE |
| Dimension | Ø 220 mm × 357.3 mm (Ø 8.66" × 14.07") |
| Weight | Approx. 5.5 kg (12.13 lb.) |
| Material | ADC12 |
| Operating Condition | -30 °C to 65 °C (-22 °F to 149 °F). Humidity 90% or less (non-condensing) |
| Demist | Yes |
| EMC | CE-EMC (EN 55032: 2015, EN 61000-3-2: 2019, EN 61000-3-3: 2013 + A1: 2019, EN 50130-4: 2011 + A1: 2014),RCM (AS/NZS CISPR 32: 2015),IC (ICES-003: Issue 7),KC (KN 32: 2015, KN 35: 2015) |
| Safety | UL (UL 62368-1); CB (IEC 60950-1:2005 + Am 1:2009 + Am 2:2013, IEC 62368-1:2014); CE-LVD (EN 62368-1:2014+A11:2017); BIS (IS 13252(Part 1):2010+A1:2013+A2:2015); LOA (SANS IEC60950-1) |
| Environment | CE-RoHS (2011/65/EU); WEEE (2012/19/EU); Reach (Regulation (EC) No 1907/2006) |
| Protection | IP67 (IEC 60529-2013),IK10 (IEC 62262:2002),TVS 6000 V lightning protection, surge protection and voltage transient protection |
| Camera & Image — Image Sensor | 1/1.8" Progressive Scan CMOS |
|---|---|
| Camera & Image — Max. Resolution | 2560 × 1440 |
| Camera & Image — Min. Illumination | Color: 0.0005Lux @ (F1.2, AGC ON), B/W:0.0001Lux @ (F1.2, AGC ON), 0 lux with light |
| Camera & Image — Shutter Speed | 1/1 s to 1/30000 s |
| Camera & Image — Day & Night | IR cut filter |
| Camera & Image — Zoom | 12 × optical, 16 × digital |
| Camera & Image — Slow Shutter | Yes |
| Camera & Image — Image Settings | Saturation, brightness, contrast, sharpness, gain, and white balance adjustable by client software or web browser |
| Camera & Image — Day/Night Switch | Day, Night, Auto, Schedule |
| Camera & Image — Wide Dynamic Range (WDR) | 120 dB |
| Camera & Image — SNR | > 52 dB |
| Camera & Image — Defog | Digital defog |
| Camera & Image — Image Stabilization | EIS |
| Camera & Image — Image Enhancement | BLC, HLC, 3D DNR |
| Camera & Image — Privacy Mask | 24 programmable polygon privacy masks, mask color or mosaic configurable |
| Camera & Image — Regional Focus | Yes |
| Camera & Image — Regional Exposure | Yes |
| Lens & Distance — Focal Length | 6.7 mm to 80.4 mm |
| Lens & Distance — FOV | Horizontal field of view: 51.5° to 7.9° (wide-tele); Vertical field of view: 30.3° to 4.4° (wide-tele); Diagonal field of view: 57.9° to 9.0° (wide-tele) |
| Lens & Distance — Focus | Auto, semi-auto, manual |
| Lens & Distance — Aperture | Max. F1.2 |
| Lens & Distance — Zoom Speed | Approx. 5.8 s |
| Lens & Distance — Movement Range (Pan) | 360° |
| Lens & Distance — Movement Range (Tilt) | -15° to 90° (auto flip) |
| Lens & Distance — Pan Speed | Pan speed: configurable from 0.1° to 160°/s; preset speed: 240°/s |
| Lens & Distance — Tilt Speed | Tilt speed: configurable from 0.1° to 120°/s, preset speed 200°/s |
| Lens & Distance — Proportional Pan | Yes |
| Lens & Distance — Presets | 300 |
| Lens & Distance — Preset Freezing | Yes |
| Lens & Distance — Patrol Scan | 8 patrols, up to 32 presets for each patrol |
| Lens & Distance — Pattern Scan | 4 pattern scans |
| Lens & Distance — Park Action | Preset, patrol scan, pattern scan, auto scan, tilt scan, random scan, frame scan, panorama scan |
| Lens & Distance — 3D Positioning | Yes |
| Lens & Distance — PTZ Status Display | Yes |
| Lens & Distance — Scheduled Task | Preset, pattern scan, patrol scan, auto scan, tilt scan, random scan, frame scan, panorama scan, dome reboot, dome adjust, aux output |
| Lens & Distance — Power-off Memory | Yes |
| Lens & Distance — DORI Distance | Detect 744.8 m (2443.6 ft); Observe 295.6 m (969.8 ft); Recognize 149.0 m (488.9 ft); Identify 74.5 m (244.4 ft) (Tele) |
| Night Vision — Supplement Light Type | Hybrid(IR and White Light) |
| Night Vision — Supplement Light Range | White light: up to 100 m | IR: up to 150 m |
| Video — Main Stream | 50 Hz:25 fps(2560 × 1440,1920 × 1080,1280 × 960,1280 × 720)| 60 Hz:30 fps(2560 × 1440,1920 × 1080,1280 × 960,1280 × 720) |
| Video — Sub-Stream | 50 Hz: 25 fps (704 × 576, 640 × 480, 352 × 288) | 60 Hz: 30 fps (704 × 480, 640 × 480, 352 × 240) |
| Video — Third Stream | 50 Hz: 25 fps (1920 × 1080, 1280 × 960, 1280 × 720, 704 × 576, 640 × 480, 352 × 288); 60 Hz: 30 fps (1920 × 1080, 1280 × 960, 1280 × 720, 704 × 480, 640 × 480, 352 × 240) |
| Video — Video Compression | Main stream: H.265+/H.265/H.264+/H.264 | Sub-stream: H.265/H.264/MJPEG | Third stream: H.265/H.264/MJPEG |
| Video — Video Bit Rate | 32 kbps to 16384 kbps |
| Video — H.264 Type | Baseline Profile/Main Profile/High Profile |
| Video — H.265 Type | Main Profile |
| Video — Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Video — Region of Interest (ROI) | 8 fixed regions for each stream |
| Audio — Audio Compression | G.711alaw, G.711ulaw, G.722.1, G.726, MP2L2, PCM, AAC-LC |
| Audio — Audio Bit Rate | 64 Kbps (G.711),16 Kbps (G.722.1),16 Kbps (G.726),32 to 192 Kbps (MP2L2),16 to 64Kbps (AAC-LC),8 to 320 Kbps (MP3) |
| Audio — Audio Sampling Rate | MP2L2: 16kHz, 32kHz, 48kHz,AAC-LC: 16kHz, 32kHz, 48kHz,PCM: 8kHz, 16kHz, 32kHz, 48kHz,MP3: 8kHz, 16kHz, 32kHz, 48kHz |
| Audio — Environment Noise Filtering | Yes |
| Audio — Built-in Speaker | 1 built-in speaker with effective distance reaching max. 30 meters |
| AI & Deep Learning — Smart Event | Line crossing detection, intrusion detection, region entrance detection, region exiting detection, unattended baggage detection, object removal detection, audio exception detection |
| AI & Deep Learning — Smart Tracking | Manual tracking, auto-tracking |
| AI & Deep Learning — Face Capture | Detects up to 5 faces simultaneously. Supports detecting, capturing, grading, selecting of face in motion, and output the best face picture of the face |
| Network & Storage — Protocols | IPv4/IPv6, HTTP, HTTPS, 802.1x, QoS, FTP, SMTP, UPnP, SNMP, DNS, DDNS, NTP, RTSP, RTCP, RTP, TCP/IP, UDP, IGMP, ICMP, DHCP, PPPoE, Bonjour, WebSocket, WebSockets |
| Network & Storage — Simultaneous Live View | Up to 20 channels |
| Network & Storage — API | ONVIF (Profile S, Profile G, Profile T),ISAPI,SDK,ISUP |
| Network & Storage — User/Host | Up to 32 users, 3 user levels: administrator, operator, and user |
| Network & Storage — Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, RTP/RTSP over HTTPS, control timeout settings, security audit log, TLS 1.2, TLS 1.3, host authentication (MAC address) |
| Network & Storage — Network Storage | NAS (NFS, SMB/CIFS), auto network replenishment (ANR) |
| Network & Storage — Client | iVMS-4200, HikCentral Pro, Hik-Connect |
| Network & Storage — Web Browser | IE11, Chrome 80+, Firefox 80+, Safari 13+, Edge 89+ |
| Event & Alarm — Basic Event | Motion detection, video tampering alarm, exception, alarm input and output |
| Event & Alarm — Linkage | Upload to FTP/NAS/memory card, notify surveillance center, send email, trigger alarm output, trigger recording, audible warning, white light flashing, and PTZ actions (such as preset, patrol scan, pattern scan) |
| Interface — Ethernet Interface | 1 RJ45 10M/100M self-adaptive Ethernet port |
| Interface — On-board Storage | Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 512 GB |
| Interface — Audio | 1 input (line in), max. input amplitude: 2-2.4 vpp, input impedance: 1 kΩ ± 10%; 1 output (line out), line level, output impedance: 600 Ω |
| Interface — Alarm | 2 inputs, 1 output |
| Interface — Reset | Yes |
| General & Environment — Power | 24 VAC, max. 42 W (including max. 12 W for IR and max. 2 W for heater); Hi-PoE |
| General & Environment — Dimension | Ø 220 mm × 357.3 mm (Ø 8.66" × 14.07") |
| General & Environment — Weight | Approx. 5.5 kg (12.13 lb.) |
| General & Environment — Material | ADC12 |
| General & Environment — Operating Condition | -30 °C to 65 °C (-22 °F to 149 °F). Humidity 90% or less (non-condensing) |
| General & Environment — Demist | Yes |
| General & Environment — EMC | CE-EMC (EN 55032: 2015, EN 61000-3-2: 2019, EN 61000-3-3: 2013 + A1: 2019, EN 50130-4: 2011 + A1: 2014),RCM (AS/NZS CISPR 32: 2015),IC (ICES-003: Issue 7),KC (KN 32: 2015, KN 35: 2015) |
| General & Environment — Safety | UL (UL 62368-1); CB (IEC 60950-1:2005 + Am 1:2009 + Am 2:2013, IEC 62368-1:2014); CE-LVD (EN 62368-1:2014+A11:2017); BIS (IS 13252(Part 1):2010+A1:2013+A2:2015); LOA (SANS IEC60950-1) |
| General & Environment — Environment | CE-RoHS (2011/65/EU); WEEE (2012/19/EU); Reach (Regulation (EC) No 1907/2006) |
| General & Environment — Protection | IP67 (IEC 60529-2013),IK10 (IEC 62262:2002),TVS 6000 V lightning protection, surge protection and voltage transient protection |
04Why choose this
Built for the way you actually use the DS-2DE7A412MCG-EB
True colour after dark
ColorVu with an F1.2 lens plus white light up to 100 m keeps footage in full colour at night.
Hands-free tracking
Smart auto-tracking follows people and vehicles across the scene automatically.
Warn intruders live
A built-in speaker plus a strobe and audio alarm let you play a live challenge the moment a rule triggers.
05Where it fits
Right at home in these scenarios
Car parks and forecourts
Sweep a large vehicle area and zoom in on plates and faces as activity happens.
Public squares and parks
Cover open civic spaces with auto-tracking and live audio deterrence.
Commercial perimeters
Watch a wide boundary from one camera and follow intruders automatically.
Yards and depots
Monitor open storage and loading areas with long-range colour night vision.
06Setup
Installation & setup
-
01
What's in the box
One DS-2DE7A412MCG-EB 4MP ColorVu speed dome with mounting hardware and documentation. The wall or pendant bracket, Hi-PoE switch or 24 VAC supply, network cable and any NVR are supplied separately.
-
02
Installation requirements
Mount it on a suitable PTZ bracket on a wall, pole or pendant that can carry around 4 kg, and supply it from Hi-PoE or a 24 VAC source rated for the camera's draw. Connect the network, set the presets, patrols, auto-tracking, Smart Hybrid Light,smart tracking, smart events and audio settings in the software, and add it to a Hikvision NVR that supports PTZ control for recording and event search.
08Questions
Frequently asked about the DS-2DE7A412MCG-EB
Q.01
Does the DS-2DE7A412MCG-EB really film in colour at night?
Q.02
How much optical zoom does it have?
Q.03
Does it follow people and vehicles automatically?
Q.04
Can I talk and listen through it?
Q.05
How far can it pan and tilt, and how many presets does it store?
Q.06
How is it powered?
Q.07
Is it suitable for outdoors?
Q.08
Which recorder should I use with it?
Buying from Smarket
Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?
Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.
How long does delivery take?
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
How much is shipping?
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
What warranty do you offer?
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
What is your return policy?
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Do you offer installation?
We can connect you with licensed installers in Sydney and Melbourne. Installation typically starts from around $200 per camera depending on cable runs and site conditions. Email sales@smarket.com.au with your address and camera count for a quote.
10Bundles
Recommended packages
Record and control it
Connect it to a Hikvision DS-7608NI-M2/8P NVR, or a larger DS-7616NI-M2/16P, that supports PTZ control for continuous recording and AcuSense event search.
Add fixed detail cameras
Pair the moving PTZ with the fixed 6MP DS-2CD2167G3-LIS2UY ColorVu dome for close-up identification at entrances.
Cover wide open areas
Add the DS-2CD6D52G0-IH(S) PanoVu dual-lens camera for a fixed panoramic overview alongside the PTZ.
