Hikvision DS-2CD2086G2H-IU 8MP Powered by DarkFighter Fixed Mini Bullet Network Camera
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Vendor:
Hikvision
Hikvision DS-2CD2086G2H-IU 8MP Powered by DarkFighter Fixed Mini Bullet Network Camera
SKU: DS-2CD2086G2H-IU
Description
Captures sharp 8MP detail with strong low-light colour from DarkFighter technology, plus AI that tells people and vehicles apart — reliable security for homes and businesses.
Regular price
$327.85 AUD
Sale price
$327.85 AUD
Regular price
$396.00 AUD
Sale
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$68.15 AUD
(17.21%)
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Delivery, warranty & returns · shipped from Australian stock
- Tracked delivery on every order. The tracking number is emailed as soon as it ships.
- Metro delivery: 2–4 business days. Regional areas may take longer. Free standard shipping over $300, flat $25 under.
- 3-year warranty on cameras and recorders, back-to-base, plus your Australian Consumer Law rights.
- 30-day returns on unopened items. Faulty on arrival? We cover return shipping.
- Genuine Australian stock. Never grey imports. Prices include GST.
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Hikvision DS-2CD2086G2H-IU 8MP Powered by DarkFighter Fixed Mini Bullet Network Camera
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All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
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01Overview
What the DS-2CD2086G2H-IU is
The Hikvision DS-2CD2086G2H-IU is an 8MP fixed mini bullet camera powered by DarkFighter technology, delivering strong colour images in very low light and switching to infrared night vision in complete darkness.
Its F1.0 aperture and 120 dB WDR keep footage clear in difficult lighting, while AcuSense AI accurately classifies people and vehicles to cut false alarms.
A built-in microphone records audio with your video, and the IP67-rated metal housing is built to handle the Australian outdoors.
See it in action
What the DS-2CD2086G2H-IU features actually look like
Representative illustrations of how each key feature performs in a real scene.
8MP Ultra HD
8MP (4K) resolution captures four times the detail of 1080p.
Even when a person or car is far down the driveway, you can zoom in and still recognise a face or read a number plate — detail that lower-resolution cameras lose.
Even when a person or car is far down the driveway, you can zoom in and still recognise a face or read a number plate — detail that lower-resolution cameras lose.
40m IR Night Vision
Built-in infrared sees in total darkness up to around 40m, reaching further across a larger yard or laneway. Subjects appear in clear black-and-white, sharper and brighter as they get closer.
Full Color Night Vision
Unlike plain black-and-white night vision, this camera can capture colour after dark — so you can pick out the actual colour of a car, a jacket or a bag, detail that grey infrared footage loses.
False Alarm Reduction
Filtering helps separate real activity from harmless movement like rain, leaves or pets, so you get fewer pointless notifications and the alerts that matter stand out.
Human/Vehicle Detection
Smart detection focuses on people and vehicles and can ignore things like swaying branches, rain or small animals — helping cut down false alerts and making the right moments easier to find.
IP67 Weatherproof
Sealed against dust and water to IP67, built to keep working through rain, storms and harsh sun — suitable for fully outdoor mounting.
Illustrative — simulated for demonstration
02Engineering
DS-2CD2086G2H-IU specifications
- 8MP 4K Detail: Captures sharp 3840 x 2160 video so faces and fine detail stay clear across a wide scene.
- DarkFighter Low-Light: Strong colour images in very low light, with infrared taking over in complete darkness.
- AcuSense AI: Deep-learning analytics classify people and vehicles to focus on real threats and cut false alarms from animals or trees.
- F1.0 Large Aperture: Gathers more light for brighter, clearer images at night.
- Built-in Microphone: Records audio alongside your video for added context.
- 120 dB WDR: Balances bright and dark areas so detail stays clear against strong backlight.
- IP67 Weatherproof: A rugged metal housing built for rain, dust and the Australian outdoors.
- DarkFighter Low-Light: Strong colour images in very low light, with infrared taking over in complete darkness.
- AcuSense AI: Deep-learning analytics classify people and vehicles to focus on real threats and cut false alarms from animals or trees.
- F1.0 Large Aperture: Gathers more light for brighter, clearer images at night.
- Built-in Microphone: Records audio alongside your video for added context.
- 120 dB WDR: Balances bright and dark areas so detail stays clear against strong backlight.
- IP67 Weatherproof: A rugged metal housing built for rain, dust and the Australian outdoors.
03Full datasheet
Detailed specifications
Camera & Image
| Feature | Detail |
|---|---|
| Image Sensor | 1/1.8" Progressive Scan CMOS |
| Max. Resolution | 3840 × 2160 |
| Min. Illumination | Color: 0.0008 Lux @ (F1.0, AGC ON), B/W: 0 Lux with IR |
| Shutter Time | 1/3 s to 1/100,000 s |
| Day & Night | IR cut filter |
| Image Parameters Switch | Yes |
| Image Settings | Rotate mode, saturation, brightness, contrast, sharpness, gain, white balance, adjustable by client software or web browser |
| Day/Night Switch | Day, Night, Auto, Schedule |
| Image Enhancement | BLC, HLC, 3D DNR |
| SNR | ≥ 52 dB |
| Wide Dynamic Range (WDR) | 120 dB |
| Privacy Mask | 4 programmable polygon privacy masks |
Lens & Distance
| Feature | Detail |
|---|---|
| Lens Type | Fixed focal lens, 2.8 and 4 mm optional |
| Focal Length & FOV | 2.8 mm, horizontal FOV 105.1°, vertical FOV 54.8°, diagonal FOV 128.2° | 4 mm, horizontal FOV 90.0°, vertical FOV 45.8°, diagonal FOV 109.4° |
| Lens Mount | M16 |
| Iris Type | Fixed |
| Aperture | F1.0 |
| Depth of Field | 2.8 mm: 3.3 m to ∞ | 4 mm: 3.8 m to ∞ |
| DORI | 2.8 mm: D: 89 m, O: 35 m, R: 17 m, I: 8 m | 4 mm: D: 109 m, O: 43 m, R: 21 m, I: 10 m |
| Pan Range | 0° to 360° |
| Tilt Range | 0° to 90° |
| Rotation Range | 0° to 360° |
Night Vision
| Feature | Detail |
|---|---|
| Supplement Light Type | IR |
| Supplement Light Range | Up to 40 m |
| Smart Supplement Light | Yes |
| IR Wavelength | 850 nm |
Video
| Feature | Detail |
|---|---|
| Main Stream | 50 Hz: 25 fps (3840 × 2160, 3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) | 60 Hz: 24 fps (3840 × 2160); 30 fps (3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) |
| Sub-Stream | 50 Hz: 25 fps (1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 30 fps (1280 × 720, 640 × 480, 640 × 360) |
| Third Stream | 50 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360); Third stream is supported under certain settings. |
| Video Compression | Main stream: H.265/H.264/H.264+/H.265+; Sub-stream: H.265/H.264/MJPEG; Third stream: H.265/H.264 (supported under certain settings) |
| Video Bit Rate | 32 Kbps to 16 Mbps |
| H.264 Type | Baseline Profile, Main Profile, High Profile |
| H.265 Type | Main Profile |
| Bit Rate Control | CBR, VBR |
| Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Region of Interest (ROI) | 1 fixed region for main stream and sub-stream |
Audio
| Feature | Detail |
|---|---|
| Audio Compression | G.711/G.722.1/G.726/MP2L2/PCM/MP3/AAC-LC |
| Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/16 Kbps to 64 Kbps (AAC-LC)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3) |
| Audio Sampling Rate | 8 kHz/16 kHz/32 kHz/44.1 kHz/48 kHz |
| Environment Noise Filtering | Yes |
AI & Deep Learning
| Feature | Detail |
|---|---|
| Face Capture | Yes |
| Perimeter Protection | Line crossing, intrusion, region entrance, region exiting; Support alarm triggering by specified target types (human and vehicle) |
Network & Storage
| Feature | Detail |
|---|---|
| Protocols | TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, RTCP, NTP, UPnP, SMTP, IGMP, 802.1X, QoS, IPv4, IPv6, UDP, Bonjour, SSL/TLS, PPPoE, SNMP, WebSocket, WebSockets, SRTP, SFTP |
| Simultaneous Live View | Up to 6 channels |
| API | Open Network Video Interface (Profile S, Profile G, Profile T), ISAPI, SDK, ISUP |
| User/Host | Up to 32 users; 3 user levels: administrator, operator, and user |
| Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, WSSE and digest authentication for Open Network Video Interface, RTP/RTSP over HTTPS, control timeout settings, security audit log, TLS 1.1/1.2/1.3, host authentication (MAC address) |
| Network Storage | NAS (NFS, SMB/CIFS), Auto Network Replenishment (ANR) |
| Client | iVMS-4200, Hik-Connect, Hik-Central |
| Web Browser | Plug-in required live view: IE 10, IE 11; Plug-in free live view: Chrome 57.0+, Firefox 52.0+, Edge 89+; Local service: Chrome 57.0+, Firefox 52.0+, Edge 89+ |
Event & Alarm
| Feature | Detail |
|---|---|
| Basic Event | Motion detection (support alarm triggering by specified target types (human and vehicle)), video tampering alarm, exception |
| Linkage | Upload to FTP/NAS/memory card, notify surveillance center, send email, trigger recording, trigger capture |
| Smart Event | Scene change detection |
Interface
| Feature | Detail |
|---|---|
| Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
| On-Board Storage | Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 512 GB |
| Built-in Microphone | Yes |
| Reset Key | Yes |
General & Environment
| Feature | Detail |
|---|---|
| Power | 12 VDC ± 25%, 0.58 A, max. 7 W, Ø 5.5 mm coaxial power plug, reverse polarity protection; PoE: IEEE 802.3af, Class 3, max. 8.5 W |
| Material | Front cover: metal, body: metal, bracket: Metal |
| Dimension | Ø 74.4 mm × 179.2 mm (Ø 2.9" × 7.1") |
| Package Dimension | 234 mm × 120 mm × 117 mm (9.2" × 4.7" × 4.6") |
| Weight | Approx. 525 g (1.2 lb.) |
| With Package Weight | Approx. 750 g (1.7 lb.) |
| Storage Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| Startup and Operating Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General Function | Heartbeat, mirror, password reset via email, pixel counter, anti-banding |
| Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| EMC | CE-EMC: EN 55032: 2015, EN 61000-3-2:2019, EN 61000-3-3: 2013+A1:2019, EN 50130-4: 2011 +A1: 2014; IC: ICES-003: Issue 7; RCM: AS/NZS CISPR 32: 2015 |
| Safety | CB: IEC 62368-1: 2014+A11; CE-LVD: EN 62368-1: 2014/A11: 2017 |
| Environment | CE-RoHS: 2011/65/EU; WEEE: 2012/19/EU; Reach: Regulation (EC) No 1907/2006 |
| Protection | IP67: IEC 60529-2013 |
| Anti-corrosion Level | No specific protection |
| Camera & Image — Image Sensor | 1/1.8" Progressive Scan CMOS |
|---|---|
| Camera & Image — Max. Resolution | 3840 × 2160 |
| Camera & Image — Min. Illumination | Color: 0.0008 Lux @ (F1.0, AGC ON), B/W: 0 Lux with IR |
| Camera & Image — Shutter Time | 1/3 s to 1/100,000 s |
| Camera & Image — Day & Night | IR cut filter |
| Camera & Image — Image Parameters Switch | Yes |
| Camera & Image — Image Settings | Rotate mode, saturation, brightness, contrast, sharpness, gain, white balance, adjustable by client software or web browser |
| Camera & Image — Day/Night Switch | Day, Night, Auto, Schedule |
| Camera & Image — Image Enhancement | BLC, HLC, 3D DNR |
| Camera & Image — SNR | ≥ 52 dB |
| Camera & Image — Wide Dynamic Range (WDR) | 120 dB |
| Camera & Image — Privacy Mask | 4 programmable polygon privacy masks |
| Lens & Distance — Lens Type | Fixed focal lens, 2.8 and 4 mm optional |
| Lens & Distance — Focal Length & FOV | 2.8 mm, horizontal FOV 105.1°, vertical FOV 54.8°, diagonal FOV 128.2° | 4 mm, horizontal FOV 90.0°, vertical FOV 45.8°, diagonal FOV 109.4° |
| Lens & Distance — Lens Mount | M16 |
| Lens & Distance — Iris Type | Fixed |
| Lens & Distance — Aperture | F1.0 |
| Lens & Distance — Depth of Field | 2.8 mm: 3.3 m to ∞ | 4 mm: 3.8 m to ∞ |
| Lens & Distance — DORI | 2.8 mm: D: 89 m, O: 35 m, R: 17 m, I: 8 m | 4 mm: D: 109 m, O: 43 m, R: 21 m, I: 10 m |
| Lens & Distance — Pan Range | 0° to 360° |
| Lens & Distance — Tilt Range | 0° to 90° |
| Lens & Distance — Rotation Range | 0° to 360° |
| Night Vision — Supplement Light Type | IR |
| Night Vision — Supplement Light Range | Up to 40 m |
| Night Vision — Smart Supplement Light | Yes |
| Night Vision — IR Wavelength | 850 nm |
| Video — Main Stream | 50 Hz: 25 fps (3840 × 2160, 3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) | 60 Hz: 24 fps (3840 × 2160); 30 fps (3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) |
| Video — Sub-Stream | 50 Hz: 25 fps (1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 30 fps (1280 × 720, 640 × 480, 640 × 360) |
| Video — Third Stream | 50 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360); Third stream is supported under certain settings. |
| Video — Video Compression | Main stream: H.265/H.264/H.264+/H.265+; Sub-stream: H.265/H.264/MJPEG; Third stream: H.265/H.264 (supported under certain settings) |
| Video — Video Bit Rate | 32 Kbps to 16 Mbps |
| Video — H.264 Type | Baseline Profile, Main Profile, High Profile |
| Video — H.265 Type | Main Profile |
| Video — Bit Rate Control | CBR, VBR |
| Video — Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Video — Region of Interest (ROI) | 1 fixed region for main stream and sub-stream |
| Audio — Audio Compression | G.711/G.722.1/G.726/MP2L2/PCM/MP3/AAC-LC |
| Audio — Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/16 Kbps to 64 Kbps (AAC-LC)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3) |
| Audio — Audio Sampling Rate | 8 kHz/16 kHz/32 kHz/44.1 kHz/48 kHz |
| Audio — Environment Noise Filtering | Yes |
| AI & Deep Learning — Face Capture | Yes |
| AI & Deep Learning — Perimeter Protection | Line crossing, intrusion, region entrance, region exiting; Support alarm triggering by specified target types (human and vehicle) |
| Network & Storage — Protocols | TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, RTCP, NTP, UPnP, SMTP, IGMP, 802.1X, QoS, IPv4, IPv6, UDP, Bonjour, SSL/TLS, PPPoE, SNMP, WebSocket, WebSockets, SRTP, SFTP |
| Network & Storage — Simultaneous Live View | Up to 6 channels |
| Network & Storage — API | Open Network Video Interface (Profile S, Profile G, Profile T), ISAPI, SDK, ISUP |
| Network & Storage — User/Host | Up to 32 users; 3 user levels: administrator, operator, and user |
| Network & Storage — Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, WSSE and digest authentication for Open Network Video Interface, RTP/RTSP over HTTPS, control timeout settings, security audit log, TLS 1.1/1.2/1.3, host authentication (MAC address) |
| Network & Storage — Network Storage | NAS (NFS, SMB/CIFS), Auto Network Replenishment (ANR) |
| Network & Storage — Client | iVMS-4200, Hik-Connect, Hik-Central |
| Network & Storage — Web Browser | Plug-in required live view: IE 10, IE 11; Plug-in free live view: Chrome 57.0+, Firefox 52.0+, Edge 89+; Local service: Chrome 57.0+, Firefox 52.0+, Edge 89+ |
| Event & Alarm — Basic Event | Motion detection (support alarm triggering by specified target types (human and vehicle)), video tampering alarm, exception |
| Event & Alarm — Linkage | Upload to FTP/NAS/memory card, notify surveillance center, send email, trigger recording, trigger capture |
| Event & Alarm — Smart Event | Scene change detection |
| Interface — Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
| Interface — On-Board Storage | Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 512 GB |
| Interface — Built-in Microphone | Yes |
| Interface — Reset Key | Yes |
| General & Environment — Power | 12 VDC ± 25%, 0.58 A, max. 7 W, Ø 5.5 mm coaxial power plug, reverse polarity protection; PoE: IEEE 802.3af, Class 3, max. 8.5 W |
| General & Environment — Material | Front cover: metal, body: metal, bracket: Metal |
| General & Environment — Dimension | Ø 74.4 mm × 179.2 mm (Ø 2.9" × 7.1") |
| General & Environment — Package Dimension | 234 mm × 120 mm × 117 mm (9.2" × 4.7" × 4.6") |
| General & Environment — Weight | Approx. 525 g (1.2 lb.) |
| General & Environment — With Package Weight | Approx. 750 g (1.7 lb.) |
| General & Environment — Storage Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General & Environment — Startup and Operating Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General & Environment — General Function | Heartbeat, mirror, password reset via email, pixel counter, anti-banding |
| General & Environment — Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| General & Environment — EMC | CE-EMC: EN 55032: 2015, EN 61000-3-2:2019, EN 61000-3-3: 2013+A1:2019, EN 50130-4: 2011 +A1: 2014; IC: ICES-003: Issue 7; RCM: AS/NZS CISPR 32: 2015 |
| General & Environment — Safety | CB: IEC 62368-1: 2014+A11; CE-LVD: EN 62368-1: 2014/A11: 2017 |
| General & Environment — Environment | CE-RoHS: 2011/65/EU; WEEE: 2012/19/EU; Reach: Regulation (EC) No 1907/2006 |
| General & Environment — Protection | IP67: IEC 60529-2013 |
| General & Environment — Anti-corrosion Level | No specific protection |
04Why choose this
Built for the way you actually use the DS-2CD2086G2H-IU
Smart AI detection
AcuSense tells people and vehicles apart, so you get fewer false alerts from pets, traffic or trees.
Crisp 8MP 4K
High resolution captures faces and number plates with detail across a wide area.
Audio with your video
A built-in microphone records sound alongside the footage for added context.
Built for outdoors
IP67-rated metal housing stands up to rain, dust and harsh Australian weather.
05Where it fits
Right at home in these scenarios
Home perimeters & driveways
Clear 8MP coverage of entrances and driveways, with colour detail in low light.
Shopfronts & small business
Sharp faces at the entry and counter, day or night.
Building entrances
Wide coverage of doorways and walkways with people and vehicle alerts.
Yards & storage areas
Reliable outdoor coverage that holds up to weather and low light.
06Setup
Installation & setup
-
01
What's in the box
The camera, mounting screws and drill template, and a quick start guide.
-
02
Power & cabling
Powers over PoE on a single network cable, or a 12V DC supply. Use Cat5e/Cat6 up to 100m.
-
03
App setup
Add the camera in the Hik-Connect app by scanning its QR code, then set the focus and AI detection zones.
08Questions
Frequently asked about the DS-2CD2086G2H-IU
Q.01
Does it record in colour at night?
It uses DarkFighter technology for colour in very low light. In complete darkness it switches to infrared night vision in black and white.
Q.02
What resolution does it record?
8MP, which is 4K Ultra HD (3840 x 2160).
Q.03
Does it have a microphone?
Yes, it has a built-in microphone that records audio with the video. It does not include a speaker for two-way talk.
Q.04
Can it tell people and vehicles apart?
Yes. AcuSense deep-learning AI classifies humans and vehicles to reduce false alerts.
Q.05
Is it suitable for outdoor use?
Yes. It is IP67 rated against dust and rain for outdoor installation.
Q.06
How is it powered?
It runs on PoE over a single network cable, or a 12V DC power supply.
Buying from Smarket
Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?
Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.
How long does delivery take?
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
How much is shipping?
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
What warranty do you offer?
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
What is your return policy?
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Do you offer installation?
We can connect you with licensed installers in Sydney and Melbourne. Installation typically starts from around $200 per camera depending on cable runs and site conditions. Email sales@smarket.com.au with your address and camera count for a quote.