Hikvision DS-2DF8442IXS-AELY(T5) Acusense PTZ, 4MP, 6-252MM, 42X OPTICAL, 16 X DIGITAL, 400M IR, IP67, FACE CAPTURE, WHITE
- 4MP resolution: Delivers high-quality imaging with DarkFighter low-light performance.
- 42x optical zoom: Provides crystal-clear views over expansive areas.
- 400m IR distance: Ensures expansive night vision up to 400 meters.
- IP67 rated: Waterproof and dustproof for all-weather operation.
- IK10 vandal resistance: Offers robust protection against damage.
Delivery, warranty & returns · shipped from Australian stock
- Tracked delivery on every order. The tracking number is emailed as soon as it ships.
- Metro delivery: 2–4 business days. Regional areas may take longer. Free standard shipping over $300, flat $25 under.
- 3-year warranty on cameras and recorders, back-to-base, plus your Australian Consumer Law rights.
- 30-day returns on unopened items. Faulty on arrival? We cover return shipping.
- Genuine Australian stock. Never grey imports. Prices include GST.
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
A camera needs an NVR, a hard drive, and cabling to work. Add everything below, or pick a ready-made kit.
01Overview
What the DS-2DF8442IXS-AELWY(T5) is
Lens options: 2.8mm or 4mm focal length.
Color options: White or Black.
Note: Please indicate your choice in your order message.
Hikvision 4MP DarkFighter PTZ camera delivers superior long-range night vision and 42x optical zoom for large outdoor installations
This advanced IP speed dome features Deep Learning AI perimeter protection multi-target detection and tough IP67 IK10 outdoor security for 24/7 surveillance
See it in action
What the DS-2DF8442IXS-AELWY(T5) features actually look like
Representative illustrations of how each key feature performs in a real scene.
4MP Ultra HD
False Alarm Reduction
Human/Vehicle Detection
IP67 Weatherproof
Illustrative — simulated for demonstration
02Engineering
DS-2DF8442IXS-AELWY(T5) specifications
- 4MP high resolution for detailed video surveillance footage
- DarkFighter 2.0 technology enabling excellent low-light performance
- 150 dB WDR handles intense backlighting situations effectively
- 42x optical zoom + 16x digital zoom for close monitoring of expansive areas
- Up to 400m IR night vision for 24/7 outdoor surveillance
- IP67 waterproof and IK10 vandal proof rating (excluding glass)
- Advanced face detection to capture and grade faces in motion
- Vehicle detection capability for road traffic monitoring
- Robust outdoor CCTV camera designed for Australian conditions
03Full datasheet
Detailed specifications
Camera & Image
| Feature | Detail |
|---|---|
| Image Sensor | 1/1.8" progressive scan CMOS |
| Min. Illumination | Color: 0.001 Lux @ (F1.2, AGC ON), B/W: 0.0005 Lux @ (F1.2, AGC ON), 0 Lux with IR |
| Shutter Speed | 1/1 s to 1/30,000 s |
| Day & Night | IR cut filter |
| Zoom | 42 × optical, 16 × digital |
| Max. Resolution | 2560 × 1440 |
| Image Settings | Saturation, brightness, contrast, sharpness, gain, and white balance adjustable by client software or web browser |
| Image Enhancement | BLC, HLC, 3D DNR |
| Wide Dynamic Range (WDR) | 140 dB WDR |
| Image Stabilization | Yes. Built-in gyroscope to improve EIS performance. |
| Regional Exposure | Yes |
| Regional Focus | Yes |
| Privacy Mask | Up to 24 masks, polygon region, mosaic mask, mask color configurable |
Lens & Distance
| Feature | Detail |
|---|---|
| Focus | Auto, semi-auto, manual, rapid focus |
| Focal Length | 6.0 mm to 252 mm |
| Zoom Speed | Approx. 4.5 s (optical, wide-tele) |
| FOV | Horizontal field of view: 56.6° to 1.7° (wide-tele), Vertical field of view: 33.7° to 0.9° (wide-tele), Diagonal field of view: 63.4° to 1.9° (wide-tele) |
| Aperture | Max. F1.2 |
| Movement Range (Pan) | 360° |
| Movement Range (Tilt) | -20° to 90° (auto flip) |
| Pan Speed | Pan speed: configurable from 0.1° to 210°/s; preset speed: 280°/s |
| Tilt Speed | Tilt speed: configurable from 0.1° to 150°/s, preset speed 250°/s |
| Proportional Pan | Yes |
| Presets | 300 |
| Patrol Scan | 8 patrols, up to 32 presets for each patrol |
| Pattern Scan | 4 pattern scans, record time over 10 minutes for each scan |
| Power-off Memory | Yes |
| Park Action | Preset, pattern scan, patrol scan, auto scan, tilt scan, random scan, frame scan, panorama scan |
| 3D Positioning | Yes |
| PTZ Status Display | Yes |
| Preset Freezing | Yes |
| Scheduled Task | Preset, pattern scan, patrol scan, auto scan, tilt scan, random scan, frame scan, panorama scan, dome reboot, dome adjust, aux output |
| DORI | Detect (25 px/m): 2965.5 m | Observe (63 px/m): 1176.8 m | Recognize (125 px/m): 604.1 m | Identify (250 px/m): 302.1 m |
Night Vision
| Feature | Detail |
|---|---|
| Supplement Light Type | IR |
| Supplement Light Range | Up to 400 m |
| Smart Supplement Light | Yes |
| Defog | Optical defog |
Video
| Feature | Detail |
|---|---|
| Main Stream | 50 Hz: 25 fps (2560 × 1440, 1920 × 1080, 1280 × 960, 1280 × 720) 60 Hz: 30 fps (2560 × 1440, 1920 × 1080, 1280 × 960, 1280 × 720) |
| Sub-Stream | 50 Hz: 25 fps (704 × 576, 640 × 480, 352 × 288) 60 Hz: 30 fps (704 × 480, 640 × 480, 352 × 240) |
| Third Stream | 50 Hz: 25 fps (1920 × 1080, 1280 × 960, 1280 × 720, 704 × 576, 640 × 480, 352 × 288) 60 Hz: 30 fps (1920 × 1080, 1280 × 960, 1280 × 720, 704 × 480, 640 × 480, 352 × 240) |
| Video Compression | Main stream: H.265+/H.265/H.264+/H.264 Sub-stream: H.265/H.264/MJPEG Third stream: H.265/H.264/MJPEG |
| H.264 Type | Baseline Profile/Main Profile/High Profile |
| H.265 Type | Main profile |
| Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Region of Interest (ROI) | 8 fixed regions for each stream |
Audio
| Feature | Detail |
|---|---|
| Audio Compression | G.711alaw, G.711ulaw, G.722.1, G.726, MP2L2, PCM |
| Audio Bit Rate | 64 Kbps (G.711)/16 Kbps (G.722.1)/16 Kbps (G.726)/32~192 Kbps (MP2L2) |
AI & Deep Learning
| Feature | Detail |
|---|---|
| Face Capture | Support detecting up to 30 faces at the same time. Support detecting, tracking, capturing, grading, selecting of face in motion, and output the best face picture of the face |
| Face Comparison | Yes |
| Perimeter Protection | Line crossing, intrusion, region entrance, region exiting | Support alarm triggering by specified target types (human and vehicle) |
| Road Traffic | Support vehicle detection (license plate number, vehicle model, and vehicle color recognition) |
| Smart Tracking | Manual tracking, auto-tracking |
Network & Storage
| Feature | Detail |
|---|---|
| Protocols | IPv4/IPv6, HTTP, HTTPS, 802.1x, Qos, FTP, SMTP, UPnP, SNMP, DNS, DDNS, NTP, RTSP, RTCP, RTP, TCP/IP, DHCP, PPPoE, UDP, IGMP, ICMP, Bonjour |
| API | ISUP, ISAPI, Hikvision SDK, Open Network Video Interface (Profile S, Profile G, Profile T) |
| Simultaneous Live View | Up to 20 channels |
| User/Host | Up to 32 users. 3 levels: Administrator, Operator and User |
| Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, RTP/RTSP over HTTPS, control timeout settings, security audit log, TLS 1.3, host authentication (MAC address) |
| Client | HikCentral, iVMS-4200, Hik-Connect |
| Web Browser | IE11, Chrome 57.0+, Firefox 52.0+, Safari 11+ |
Event & Alarm
| Feature | Detail |
|---|---|
| Basic Event | Motion detection, video tampering alarm, alarm input and output, exception |
| Smart Event | Line crossing detection, region entrance detection, unattended baggage detection, object removal detection, intrusion detection, region exiting detection, vandal-proof alarm, audio exception detection |
| Alarm Linkage | Alarm actions, such as Preset, Patrol Scan, Pattern Scan, Memory Card Video Record, Trigger Recording, Notify Surveillance Center, Upload to FTP/Memory Card/NAS, Send Email, etc. |
Interface
| Feature | Detail |
|---|---|
| Ethernet Interface | 1 RJ45 10M/100M self-adaptive Ethernet port; Hi-PoE |
| On-board Storage | Built-in memory card slot, support MicroSD/MicroSDHC/MicroSDXC, up to 256 GB |
| Alarm | 7 inputs, 2 outputs |
| Audio | 1 input (line in), max. input amplitude: 2-2.4 vpp, input impedance: 1 KΩ ± 10%; 1 output (line out), line level, output impedance: 600 Ω |
| Video Output | 1.0V[p-p]/75Ω, PAL, NTSC, BNC connector |
| RS-485 | HIKVISION, Pelco-P, Pelco-D, self-adaptive |
General & Environment
| Feature | Detail |
|---|---|
| Wiper | yes |
| General Function | Mirror, password protection, watermark, IP address filter |
| Power | 24 VAC (Max. 60 W, including max. 18 W for IR and max. 6 W for heater), Hi-PoE (Max. 50 W, including max. 18 W for IR and max. 6 W for heater) |
| Operating Condition | Temperature: -40°C to 70°C (-40°F to 158°F), Humidity: ≤ 95% |
| Dimension | ⌀ 266.6 mm × 410 mm (⌀ 10.50" × 16.14") |
| Weight | Approx. 8 kg (17.64 lb.) |
| Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| EMC | FCC SDoC (47 CFR Part 15, Subpart B); CE-EMC (EN 55032: 2015, EN 61000-3-2: 2019, EN 61000-3-3: 2013, EN 50130-4: 2011 +A1: 2014); RCM (AS/NZS CISPR 32: 2015); IC VoC (ICES-003: Issue 6, 2019); KC (KN 32: 2015, KN 35: 2015) |
| Safety | UL (UL 62368-1) | CB (IEC 60950-1:2005 + Am 1:2009 + Am 2:2013, IEC 62368-1:2014); CE-LVD (EN 62368-1:2014+A11:2017), BIS (IS 13252(Part 1):2010+A1:2013+A2:2015); LOA (SANS IEC60950-1) |
| Environment | CE-RoHS (2011/65/EU); WEEE (2012/19/EU); Reach (Regulation (EC) No 1907/2006) |
| Anti-Corrosion Protection | NEMA 4X, WF2 |
| Protection | IP67 Standard, Lightning Protection, Surge Protection and Voltage Transient Protection, ±6kV Line to Gnd, ±3kV Line to Line, IEC61000-4-5 |
| Camera & Image — Image Sensor | 1/1.8" progressive scan CMOS |
|---|---|
| Camera & Image — Min. Illumination | Color: 0.001 Lux @ (F1.2, AGC ON), B/W: 0.0005 Lux @ (F1.2, AGC ON), 0 Lux with IR |
| Camera & Image — Shutter Speed | 1/1 s to 1/30,000 s |
| Camera & Image — Day & Night | IR cut filter |
| Camera & Image — Zoom | 42 × optical, 16 × digital |
| Camera & Image — Max. Resolution | 2560 × 1440 |
| Camera & Image — Image Settings | Saturation, brightness, contrast, sharpness, gain, and white balance adjustable by client software or web browser |
| Camera & Image — Image Enhancement | BLC, HLC, 3D DNR |
| Camera & Image — Wide Dynamic Range (WDR) | 140 dB WDR |
| Camera & Image — Image Stabilization | Yes. Built-in gyroscope to improve EIS performance. |
| Camera & Image — Regional Exposure | Yes |
| Camera & Image — Regional Focus | Yes |
| Camera & Image — Privacy Mask | Up to 24 masks, polygon region, mosaic mask, mask color configurable |
| Lens & Distance — Focus | Auto, semi-auto, manual, rapid focus |
| Lens & Distance — Focal Length | 6.0 mm to 252 mm |
| Lens & Distance — Zoom Speed | Approx. 4.5 s (optical, wide-tele) |
| Lens & Distance — FOV | Horizontal field of view: 56.6° to 1.7° (wide-tele), Vertical field of view: 33.7° to 0.9° (wide-tele), Diagonal field of view: 63.4° to 1.9° (wide-tele) |
| Lens & Distance — Aperture | Max. F1.2 |
| Lens & Distance — Movement Range (Pan) | 360° |
| Lens & Distance — Movement Range (Tilt) | -20° to 90° (auto flip) |
| Lens & Distance — Pan Speed | Pan speed: configurable from 0.1° to 210°/s; preset speed: 280°/s |
| Lens & Distance — Tilt Speed | Tilt speed: configurable from 0.1° to 150°/s, preset speed 250°/s |
| Lens & Distance — Proportional Pan | Yes |
| Lens & Distance — Presets | 300 |
| Lens & Distance — Patrol Scan | 8 patrols, up to 32 presets for each patrol |
| Lens & Distance — Pattern Scan | 4 pattern scans, record time over 10 minutes for each scan |
| Lens & Distance — Power-off Memory | Yes |
| Lens & Distance — Park Action | Preset, pattern scan, patrol scan, auto scan, tilt scan, random scan, frame scan, panorama scan |
| Lens & Distance — 3D Positioning | Yes |
| Lens & Distance — PTZ Status Display | Yes |
| Lens & Distance — Preset Freezing | Yes |
| Lens & Distance — Scheduled Task | Preset, pattern scan, patrol scan, auto scan, tilt scan, random scan, frame scan, panorama scan, dome reboot, dome adjust, aux output |
| Lens & Distance — DORI | Detect (25 px/m): 2965.5 m | Observe (63 px/m): 1176.8 m | Recognize (125 px/m): 604.1 m | Identify (250 px/m): 302.1 m |
| Night Vision — Supplement Light Type | IR |
| Night Vision — Supplement Light Range | Up to 400 m |
| Night Vision — Smart Supplement Light | Yes |
| Night Vision — Defog | Optical defog |
| Video — Main Stream | 50 Hz: 25 fps (2560 × 1440, 1920 × 1080, 1280 × 960, 1280 × 720) 60 Hz: 30 fps (2560 × 1440, 1920 × 1080, 1280 × 960, 1280 × 720) |
| Video — Sub-Stream | 50 Hz: 25 fps (704 × 576, 640 × 480, 352 × 288) 60 Hz: 30 fps (704 × 480, 640 × 480, 352 × 240) |
| Video — Third Stream | 50 Hz: 25 fps (1920 × 1080, 1280 × 960, 1280 × 720, 704 × 576, 640 × 480, 352 × 288) 60 Hz: 30 fps (1920 × 1080, 1280 × 960, 1280 × 720, 704 × 480, 640 × 480, 352 × 240) |
| Video — Video Compression | Main stream: H.265+/H.265/H.264+/H.264 Sub-stream: H.265/H.264/MJPEG Third stream: H.265/H.264/MJPEG |
| Video — H.264 Type | Baseline Profile/Main Profile/High Profile |
| Video — H.265 Type | Main profile |
| Video — Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Video — Region of Interest (ROI) | 8 fixed regions for each stream |
| Audio — Audio Compression | G.711alaw, G.711ulaw, G.722.1, G.726, MP2L2, PCM |
| Audio — Audio Bit Rate | 64 Kbps (G.711)/16 Kbps (G.722.1)/16 Kbps (G.726)/32~192 Kbps (MP2L2) |
| AI & Deep Learning — Face Capture | Support detecting up to 30 faces at the same time. Support detecting, tracking, capturing, grading, selecting of face in motion, and output the best face picture of the face |
| AI & Deep Learning — Face Comparison | Yes |
| AI & Deep Learning — Perimeter Protection | Line crossing, intrusion, region entrance, region exiting | Support alarm triggering by specified target types (human and vehicle) |
| AI & Deep Learning — Road Traffic | Support vehicle detection (license plate number, vehicle model, and vehicle color recognition) |
| AI & Deep Learning — Smart Tracking | Manual tracking, auto-tracking |
| Network & Storage — Protocols | IPv4/IPv6, HTTP, HTTPS, 802.1x, Qos, FTP, SMTP, UPnP, SNMP, DNS, DDNS, NTP, RTSP, RTCP, RTP, TCP/IP, DHCP, PPPoE, UDP, IGMP, ICMP, Bonjour |
| Network & Storage — API | ISUP, ISAPI, Hikvision SDK, Open Network Video Interface (Profile S, Profile G, Profile T) |
| Network & Storage — Simultaneous Live View | Up to 20 channels |
| Network & Storage — User/Host | Up to 32 users. 3 levels: Administrator, Operator and User |
| Network & Storage — Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, RTP/RTSP over HTTPS, control timeout settings, security audit log, TLS 1.3, host authentication (MAC address) |
| Network & Storage — Client | HikCentral, iVMS-4200, Hik-Connect |
| Network & Storage — Web Browser | IE11, Chrome 57.0+, Firefox 52.0+, Safari 11+ |
| Event & Alarm — Basic Event | Motion detection, video tampering alarm, alarm input and output, exception |
| Event & Alarm — Smart Event | Line crossing detection, region entrance detection, unattended baggage detection, object removal detection, intrusion detection, region exiting detection, vandal-proof alarm, audio exception detection |
| Event & Alarm — Alarm Linkage | Alarm actions, such as Preset, Patrol Scan, Pattern Scan, Memory Card Video Record, Trigger Recording, Notify Surveillance Center, Upload to FTP/Memory Card/NAS, Send Email, etc. |
| Interface — Ethernet Interface | 1 RJ45 10M/100M self-adaptive Ethernet port; Hi-PoE |
| Interface — On-board Storage | Built-in memory card slot, support MicroSD/MicroSDHC/MicroSDXC, up to 256 GB |
| Interface — Alarm | 7 inputs, 2 outputs |
| Interface — Audio | 1 input (line in), max. input amplitude: 2-2.4 vpp, input impedance: 1 KΩ ± 10%; 1 output (line out), line level, output impedance: 600 Ω |
| Interface — Video Output | 1.0V[p-p]/75Ω, PAL, NTSC, BNC connector |
| Interface — RS-485 | HIKVISION, Pelco-P, Pelco-D, self-adaptive |
| General & Environment — Wiper | yes |
| General & Environment — General Function | Mirror, password protection, watermark, IP address filter |
| General & Environment — Power | 24 VAC (Max. 60 W, including max. 18 W for IR and max. 6 W for heater), Hi-PoE (Max. 50 W, including max. 18 W for IR and max. 6 W for heater) |
| General & Environment — Operating Condition | Temperature: -40°C to 70°C (-40°F to 158°F), Humidity: ≤ 95% |
| General & Environment — Dimension | ⌀ 266.6 mm × 410 mm (⌀ 10.50" × 16.14") |
| General & Environment — Weight | Approx. 8 kg (17.64 lb.) |
| General & Environment — Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| General & Environment — EMC | FCC SDoC (47 CFR Part 15, Subpart B); CE-EMC (EN 55032: 2015, EN 61000-3-2: 2019, EN 61000-3-3: 2013, EN 50130-4: 2011 +A1: 2014); RCM (AS/NZS CISPR 32: 2015); IC VoC (ICES-003: Issue 6, 2019); KC (KN 32: 2015, KN 35: 2015) |
| General & Environment — Safety | UL (UL 62368-1) | CB (IEC 60950-1:2005 + Am 1:2009 + Am 2:2013, IEC 62368-1:2014); CE-LVD (EN 62368-1:2014+A11:2017), BIS (IS 13252(Part 1):2010+A1:2013+A2:2015); LOA (SANS IEC60950-1) |
| General & Environment — Environment | CE-RoHS (2011/65/EU); WEEE (2012/19/EU); Reach (Regulation (EC) No 1907/2006) |
| General & Environment — Anti-Corrosion Protection | NEMA 4X, WF2 |
| General & Environment — Protection | IP67 Standard, Lightning Protection, Surge Protection and Voltage Transient Protection, ±6kV Line to Gnd, ±3kV Line to Line, IEC61000-4-5 |
04Why choose this
Built for the way you actually use the DS-2DF8442IXS-AELWY(T5)
400 m IR Night Vision
The longest IR range in the Hikvision PTZ lineup. Covers large open areas, perimeters, and long roads in complete darkness.
DarkFighter 1/1.8" Sensor
0.002 lux colour performance. Maintains usable colour footage before IR activates.
Face Capture and Vehicle Detection
Deep learning captures and grades faces in motion. Also detects vehicles for road-traffic applications.
IP67 + IK10 Heavy-Duty Build
8-inch dome with full metal construction. TVS 6000V lightning protection. Operates from -40°C to 65°C.
05Where it fits
Right at home in these scenarios
Large Industrial Site or Port
400 m IR lights up an entire compound. 42× zoom reads plates and identifies people at extreme range.
Highway or Road Monitoring
Vehicle detection and face capture support traffic analytics. DarkFighter handles headlights and low ambient light.
Airport or Critical Infrastructure
360° pan with rapid preset recall. Face capture indexes targets for fast search. IK10 resists tampering.
Large Farm or Rural Property
Covers vast open areas with a single camera. Long IR eliminates the need for external lights.
06Setup
Installation & setup
-
01
What's in the Box
- Hikvision DS-2DF8442IXS-AELY(T5) PTZ Camera × 1
- Wall mount bracket × 1
- Quick Start Guide × 1
-
02
Installation Requirements
- Power: PoE++ (Hi-PoE, 60W) or 24V AC. This is a high-power PTZ — standard PoE is not enough.
- Cable: Cat5e or Cat6, max 100 m for PoE++. 24V AC requires a separate power run.
- Mounting: Pole, wall, or parapet mount. Camera weighs about 8.5 kg — use heavy-duty brackets rated for the load plus wind.
- Height: 6–10 m for best 42× zoom performance.
-
03
App Setup
- Download Hik-Connect app (iOS or Android). Create an account.
- Power the camera. Wait about 2 minutes for full boot and self-test.
- Add by QR code or serial number.
- Set presets, patrol routes, and smart tracking rules. Configure face capture zones if needed.
08Questions
Frequently asked about the DS-2DF8442IXS-AELWY(T5)
Q.01
Does it need PoE++?
Q.02
How far can the 42× zoom actually see?
Q.03
Is 4 MP enough at this zoom level?
Q.04
Does it have a wiper?
Q.05
How heavy is it?
Buying from Smarket
Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?
Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.
How long does delivery take?
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
How much is shipping?
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
What warranty do you offer?
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
What is your return policy?
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Do you offer installation?
We can connect you with licensed installers in Sydney and Melbourne. Installation typically starts from around $200 per camera depending on cable runs and site conditions. Email sales@smarket.com.au with your address and camera count for a quote.
