Hikvision DS-2CD2167G2H-LI(SU) 6MP Gen2 Outdoor ColorVu HYBRID Dome Camera with Acusense 30m White LED 2.8mm
- 6MP resolution: high-resolution imaging with HikAI-ISP technology.
- Active deterrence: strobe light and audio alarm for proactive security.
- Built-in LED lighting: hybrid IR/white light for intelligent illumination.
- Built-in dual microphones and two-way talk: enabling clear audio communication.
- IP67 waterproof: weather-resistant design for outdoor durability.
Delivery, warranty & returns · ships same day before 2pm
- Same-day dispatch on in-stock orders placed before 2pm, Sydney time.
- 1–4 business days Australia-wide. Free standard shipping over $300, flat $25 under.
- 3-year warranty on cameras and recorders, back-to-base, plus your Australian Consumer Law rights.
- 30-day returns on unopened items. Faulty on arrival? We cover return shipping.
- Genuine Australian stock. Never grey imports. Prices include GST.
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Order before 2pm (Sydney time) on a business day and in-stock items are dispatched the same day. Most orders arrive within 1–4 business days Australia-wide; remote and regional areas can take a little longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
A camera needs an NVR, a hard drive, and cabling to work. Add everything below, or pick a ready-made kit.
§ 01Overview
What the DS-2CD2167G2H-LISU is
Lens options: 2.8mm or 4mm focal length.
Color options: White or Black.
Note: Please indicate your choice in your order message.
Experience vivid 24/7 color imaging with Hikvision ColorVu 3.0 security cameras ideal for reliable surveillance in Australian environments
Advanced AI technology and WDR processing deliver crisp details and reduce motion blur in low-light conditions
See it in action
What the DS-2CD2167G2H-LISU features actually look like
Representative illustrations of how each key feature performs in a real scene.
6MP Ultra HD
30m IR Night Vision
Dual-Light Night Vision
Full Color Night Vision
False Alarm Reduction
Human/Vehicle Detection
Two-Way Audio
Strobe Light
Illustrative — simulated for demonstration
§ 02Engineering
DS-2CD2167G2H-LISU specifications
- 24/7 full-color imaging with HikAI-ISP and ColorVu, ensuring vivid surveillance day and night
- Scene-adaptive WDR technology for balanced exposure in all lighting conditions
- AI smart alerts detecting persons and vehicles, reducing false alarms
- Dual microphones and two-way audio for clear communication in security cameras
- Durable construction with anti-corrosion, IP67 waterproof, and IK10 vandal-proof for outdoor security
- Hybrid IR and white light for intelligent night vision in surveillance systems
- Proactive security features including strobe light and audio alarm to deter threats
- Fixed 4mm lens for versatile coverage in surveillance systems
§ 03Full datasheet
Detailed specifications
Camera & Image
| Feature | Detail |
|---|---|
| Image Sensor | 1/1.8" Progressive Scan CMOS |
| Max. Resolution | 3200 × 1800 |
| Min. Illumination | Color: 0.0005 Lux @ (F1.0, AGC ON), 0 Lux with light |
| Shutter Time | 1 s to 1/100,000 s |
| Day & Night | IR cut filter |
| Angle Adjustment | Pan: 0° to 355°, tilt: 0° to 75°, rotate: 0° to 355° |
| Image Parameters Switch | Yes |
| Image Settings | Rotate mode, saturation, brightness, contrast, sharpness, gain, white balance, adjustable by client software or web browser |
| Day/Night Switch | Day, Night, Auto, Schedule |
| Image Enhancement | BLC, HLC, 3D DNR, Distortion Correction, Defog |
| SNR | ≥ 52 dB |
| Wide Dynamic Range (WDR) | 130 dB |
| Image Stabilization | EIS |
| Privacy Mask | 8 programmable polygon privacy masks |
Lens & Distance
| Feature | Detail |
|---|---|
| Lens Type | Fixed focal lens, 2.8 and 4 mm optional |
| Focal Length & FOV | 2.8 mm, horizontal FOV 108.8°, vertical FOV 56.4°, diagonal FOV 134.3° | 4 mm, horizontal FOV 93.3°, vertical FOV 47.2°, diagonal FOV 114.2° |
| Lens Mount | M16 |
| Iris Type | Fixed |
| Aperture | F1.0 |
| Depth of Field | 2.8 mm: 3.3 m to ∞ | 4 mm: 3.8 m to ∞ |
| DORI | 2.8 mm: D: 89 m, O: 35 m, R: 17 m, I: 8 m | 4 mm: D: 109 m, O: 43 m, R: 21 m, I: 10 m |
Night Vision
| Feature | Detail |
|---|---|
| Supplement Light Type | White Light, IR |
| Supplement Light Range | Up to 30 m |
| Smart Supplement Light | Yes |
| IR Wavelength | 850 nm |
Video
| Feature | Detail |
|---|---|
| Main Stream | 50 Hz: 25 fps (3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) | 60 Hz: 30 fps (3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) |
| Sub-Stream | 50 Hz: 25 fps (1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 30 fps (1280 × 720, 640 × 480, 640 × 360) |
| Third Stream | 50 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360) |
| Video Compression | Main stream: H.265/H.264/H.264+/H.265+; Sub-stream: H.265/H.264/MJPEG; Third stream: H.265/H.264; *Third stream is supported under certain settings. |
| Video Bit Rate | 32 Kbps to 16 Mbps |
| H.264 Type | Baseline Profile, Main Profile, High Profile |
| H.265 Type | Main Profile |
| Bit Rate Control | CBR, VBR |
| Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Region of Interest (ROI) | 5 fixed region for main stream and sub-stream |
Audio
| Feature | Detail |
|---|---|
| Audio Type | -2U: Mono sound |
| Audio Compression | -2U: G.711/G.722.1/G.726/MP2L2/PCM/MP3/AAC-LC |
| Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/16 Kbps to 64 Kbps (AAC-LC)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3) |
| Environment Noise Filtering | -2U: Yes |
| Audio Sampling Rate | -2U: 8 kHz/16 kHz/32 kHz/48 kHz |
AI & Deep Learning
| Feature | Detail |
|---|---|
| Face Capture | Yes |
| Perimeter Protection | Line crossing, intrusion, region entrance, region exiting; Support alarm triggering by specified target types (human and vehicle) |
Network & Storage
| Feature | Detail |
|---|---|
| Protocols | TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, RTCP, NTP, UPnP, SMTP, IGMP, 802.1X, QoS, IPv4, IPv6, UDP, Bonjour, SSL/TLS, PPPoE, SNMP, WebSocket, WebSockets, SRTP, SFTP |
| Simultaneous Live View | Up to 6 channels |
| API | ONVIF (Profile S, Profile G, Profile T), ISAPI, SDK, ISUP |
| User/Host | Up to 32 users; 3 user levels: administrator, operator, and user |
| Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, WSSE and digest authentication for Open Network Video Interface, RTP/RTSP over HTTPS, control timeout settings, security audit log, TLS 1.1/1.2/1.3, host authentication (MAC address) |
| Network Storage | NAS (NFS, SMB/CIFS), Auto Network Replenishment (ANR) |
| Client | iVMS-4200, Hik-Connect, Hik-Central |
| Web Browser | Plug-in free live view: Chrome 80+, Firefox 80+, Edge 89+; Local service: Chrome 80+, Firefox 80+, Edge 89+ |
Event & Alarm
| Feature | Detail |
|---|---|
| Basic Event | Motion detection (support alarm triggering by specified target types (human and vehicle)), video tampering alarm, exception |
| Linkage | Upload to FTP/NAS/memory card, notify surveillance center, trigger recording, trigger capture, send email, -S model: trigger alarm output |
| Smart Event | Scene change detection |
Interface
| Feature | Detail |
|---|---|
| Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
| On-Board Storage | Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 512 GB |
| Audio | -S2U models support: Built-in Microphone: Arrayed dual-microphone; 1 input (line in), two-core terminal block, max. input amplitude: 3.3 Vpp, input impedance: 4.7 KΩ, interface type: non-equilibrium; 1 output (line out), two-core terminal block, max. output amplitude: 3.3 Vpp, output impedance: 100 Ω, interface type: non-equilibrium |
| Alarm | -S: 1 input, 1 output (max. 24 VAC/VDC, 1A) |
| Reset Key | Yes |
General & Environment
| Feature | Detail |
|---|---|
| Power | 12 VDC ± 25%, 0.75 A, max. 9 W, Ø 5.5 mm coaxial power plug, reverse polarity protection; PoE: IEEE 802.3af, Class 3, max. 10.5 W |
| Material | Base: aluminum alloy, cover: aluminum alloy |
| Dimension | Ø121.5 mm × 97.6 mm (Ø4.78" × 3.84") |
| Package Dimension | 234 mm × 120 mm × 117 mm (9.2" × 4.7" × 4.6") |
| Weight | Approx. 600 g (1.3 lb.) |
| With Package Weight | Approx. 825 g (1.8 lb.) |
| Storage Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| Startup and Operating Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General Function | Heartbeat, mirror, flash log, password reset via email, pixel counter, anti-banding |
| Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| EMC | CE-EMC: EN 55032:2015+A1:2020, EN 50130-4:2011+A1:2014, EN IEC 61000-3-2:2019+A1:2021, EN 61000-3-3:2013+A1:2019+A2:2021; RCM: AS/NZS CISPR 32: 2015; IC: ICES-003: Issue 7; KC: KN32: 2015, KN35: 2015 |
| Safety | UL: UL 62368-1; CB: IEC 62368-1: 2014+A11; CE-LVD: EN 62368-1: 2014/A11: 2017; BIS: IS 13252 (Part 1): 2010/IEC 60950-1: 2005 |
| Environment | CE-RoHS: 2011/65/EU; WEEE: 2012/19/EU; Reach: Regulation (EC) No 1907/2006 |
| Protection | IP67: IEC 60529-2013, IK10: IEC 62262:2002 |
| Anti-Corrosion Protection | NEMA 4X (NEMA 250-2018) |
| Camera & Image — Image Sensor | 1/1.8" Progressive Scan CMOS |
|---|---|
| Camera & Image — Max. Resolution | 3200 × 1800 |
| Camera & Image — Min. Illumination | Color: 0.0005 Lux @ (F1.0, AGC ON), 0 Lux with light |
| Camera & Image — Shutter Time | 1 s to 1/100,000 s |
| Camera & Image — Day & Night | IR cut filter |
| Camera & Image — Angle Adjustment | Pan: 0° to 355°, tilt: 0° to 75°, rotate: 0° to 355° |
| Camera & Image — Image Parameters Switch | Yes |
| Camera & Image — Image Settings | Rotate mode, saturation, brightness, contrast, sharpness, gain, white balance, adjustable by client software or web browser |
| Camera & Image — Day/Night Switch | Day, Night, Auto, Schedule |
| Camera & Image — Image Enhancement | BLC, HLC, 3D DNR, Distortion Correction, Defog |
| Camera & Image — SNR | ≥ 52 dB |
| Camera & Image — Wide Dynamic Range (WDR) | 130 dB |
| Camera & Image — Image Stabilization | EIS |
| Camera & Image — Privacy Mask | 8 programmable polygon privacy masks |
| Lens & Distance — Lens Type | Fixed focal lens, 2.8 and 4 mm optional |
| Lens & Distance — Focal Length & FOV | 2.8 mm, horizontal FOV 108.8°, vertical FOV 56.4°, diagonal FOV 134.3° | 4 mm, horizontal FOV 93.3°, vertical FOV 47.2°, diagonal FOV 114.2° |
| Lens & Distance — Lens Mount | M16 |
| Lens & Distance — Iris Type | Fixed |
| Lens & Distance — Aperture | F1.0 |
| Lens & Distance — Depth of Field | 2.8 mm: 3.3 m to ∞ | 4 mm: 3.8 m to ∞ |
| Lens & Distance — DORI | 2.8 mm: D: 89 m, O: 35 m, R: 17 m, I: 8 m | 4 mm: D: 109 m, O: 43 m, R: 21 m, I: 10 m |
| Night Vision — Supplement Light Type | White Light, IR |
| Night Vision — Supplement Light Range | Up to 30 m |
| Night Vision — Smart Supplement Light | Yes |
| Night Vision — IR Wavelength | 850 nm |
| Video — Main Stream | 50 Hz: 25 fps (3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) | 60 Hz: 30 fps (3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) |
| Video — Sub-Stream | 50 Hz: 25 fps (1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 30 fps (1280 × 720, 640 × 480, 640 × 360) |
| Video — Third Stream | 50 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360) |
| Video — Video Compression | Main stream: H.265/H.264/H.264+/H.265+; Sub-stream: H.265/H.264/MJPEG; Third stream: H.265/H.264; *Third stream is supported under certain settings. |
| Video — Video Bit Rate | 32 Kbps to 16 Mbps |
| Video — H.264 Type | Baseline Profile, Main Profile, High Profile |
| Video — H.265 Type | Main Profile |
| Video — Bit Rate Control | CBR, VBR |
| Video — Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Video — Region of Interest (ROI) | 5 fixed region for main stream and sub-stream |
| Audio — Audio Type | -2U: Mono sound |
| Audio — Audio Compression | -2U: G.711/G.722.1/G.726/MP2L2/PCM/MP3/AAC-LC |
| Audio — Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/16 Kbps to 64 Kbps (AAC-LC)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3) |
| Audio — Environment Noise Filtering | -2U: Yes |
| Audio — Audio Sampling Rate | -2U: 8 kHz/16 kHz/32 kHz/48 kHz |
| AI & Deep Learning — Face Capture | Yes |
| AI & Deep Learning — Perimeter Protection | Line crossing, intrusion, region entrance, region exiting; Support alarm triggering by specified target types (human and vehicle) |
| Network & Storage — Protocols | TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, RTCP, NTP, UPnP, SMTP, IGMP, 802.1X, QoS, IPv4, IPv6, UDP, Bonjour, SSL/TLS, PPPoE, SNMP, WebSocket, WebSockets, SRTP, SFTP |
| Network & Storage — Simultaneous Live View | Up to 6 channels |
| Network & Storage — API | ONVIF (Profile S, Profile G, Profile T), ISAPI, SDK, ISUP |
| Network & Storage — User/Host | Up to 32 users; 3 user levels: administrator, operator, and user |
| Network & Storage — Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, WSSE and digest authentication for Open Network Video Interface, RTP/RTSP over HTTPS, control timeout settings, security audit log, TLS 1.1/1.2/1.3, host authentication (MAC address) |
| Network & Storage — Network Storage | NAS (NFS, SMB/CIFS), Auto Network Replenishment (ANR) |
| Network & Storage — Client | iVMS-4200, Hik-Connect, Hik-Central |
| Network & Storage — Web Browser | Plug-in free live view: Chrome 80+, Firefox 80+, Edge 89+; Local service: Chrome 80+, Firefox 80+, Edge 89+ |
| Event & Alarm — Basic Event | Motion detection (support alarm triggering by specified target types (human and vehicle)), video tampering alarm, exception |
| Event & Alarm — Linkage | Upload to FTP/NAS/memory card, notify surveillance center, trigger recording, trigger capture, send email, -S model: trigger alarm output |
| Event & Alarm — Smart Event | Scene change detection |
| Interface — Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
| Interface — On-Board Storage | Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 512 GB |
| Interface — Audio | -S2U models support: Built-in Microphone: Arrayed dual-microphone; 1 input (line in), two-core terminal block, max. input amplitude: 3.3 Vpp, input impedance: 4.7 KΩ, interface type: non-equilibrium; 1 output (line out), two-core terminal block, max. output amplitude: 3.3 Vpp, output impedance: 100 Ω, interface type: non-equilibrium |
| Interface — Alarm | -S: 1 input, 1 output (max. 24 VAC/VDC, 1A) |
| Interface — Reset Key | Yes |
| General & Environment — Power | 12 VDC ± 25%, 0.75 A, max. 9 W, Ø 5.5 mm coaxial power plug, reverse polarity protection; PoE: IEEE 802.3af, Class 3, max. 10.5 W |
| General & Environment — Material | Base: aluminum alloy, cover: aluminum alloy |
| General & Environment — Dimension | Ø121.5 mm × 97.6 mm (Ø4.78" × 3.84") |
| General & Environment — Package Dimension | 234 mm × 120 mm × 117 mm (9.2" × 4.7" × 4.6") |
| General & Environment — Weight | Approx. 600 g (1.3 lb.) |
| General & Environment — With Package Weight | Approx. 825 g (1.8 lb.) |
| General & Environment — Storage Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General & Environment — Startup and Operating Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General & Environment — General Function | Heartbeat, mirror, flash log, password reset via email, pixel counter, anti-banding |
| General & Environment — Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| General & Environment — EMC | CE-EMC: EN 55032:2015+A1:2020, EN 50130-4:2011+A1:2014, EN IEC 61000-3-2:2019+A1:2021, EN 61000-3-3:2013+A1:2019+A2:2021; RCM: AS/NZS CISPR 32: 2015; IC: ICES-003: Issue 7; KC: KN32: 2015, KN35: 2015 |
| General & Environment — Safety | UL: UL 62368-1; CB: IEC 62368-1: 2014+A11; CE-LVD: EN 62368-1: 2014/A11: 2017; BIS: IS 13252 (Part 1): 2010/IEC 60950-1: 2005 |
| General & Environment — Environment | CE-RoHS: 2011/65/EU; WEEE: 2012/19/EU; Reach: Regulation (EC) No 1907/2006 |
| General & Environment — Protection | IP67: IEC 60529-2013, IK10: IEC 62262:2002 |
| General & Environment — Anti-Corrosion Protection | NEMA 4X (NEMA 250-2018) |
§ 04Why choose this
Built for the way you actually use the DS-2CD2167G2H-LISU
ColorVu + Smart Hybrid Light
Full-colour night footage when someone is detected. IR when the scene is quiet. The 1/1.8" sensor means the colour mode works in much darker conditions than smaller-sensor cameras.
130dB WDR — Best in Class
Handles extreme contrast better than 120dB models. Front doors with bright sun and dark covered porches — detail in both areas simultaneously.
IK10 Vandal-Proof Dome
Aluminium alloy body rated to resist heavy impacts. Suits public corridors, car parks, and building entries where cameras may be targeted.
Built-in Microphone + Alarm I/O
Audio recording plus alarm terminal connections for door sensors or panic buttons. Practical for retail and office environments.
§ 05Where it fits
Right at home in these scenarios
Building Entry and Lobby
Dome sits flush on a ceiling. IK10 resists tampering. 130dB WDR handles the contrast between glass doors and dimly lit corridors.
Car Park Ceiling Mount
Large sensor gives colour detail under dim car park lighting where standard cameras switch to black-and-white. Dome shape avoids snagging on vehicles.
Retail Floor and POS Area
Discreet dome doesn't intimidate customers. 6MP resolution captures transaction details. Mic records audio around the counter.
Hotel or Motel Corridor
IK10 withstands guests bumping past. Smart Hybrid Light gives colour footage of faces only when someone walks by — not 24/7 glare.
§ 06Setup
Installation & setup
What's in the Box
1. Hikvision DS-2CD2167G2H-LISU Camera × 1 2. Mounting Screws & Anchors × 1 set 3. Quick Start Guide × 1 4. Waterproof Kit × 1
Installation Requirements
1. Power: PoE (IEEE 802.3af, Class 3, max 9.5W) or 12V DC. 2. Cable: Cat5e or Cat6, max 100m. 3. Mounting: Ceiling or wall. Weighs 525g — lighter than many dome cameras. Junction box DS-1280ZJ-DM46 available for surface mounting. 4. For alarm I/O: Terminal block on pigtail for door contact or external sensor.
App Setup
1. Download Hik-Connect (iOS/Android). Register with AU region. 2. Power via PoE. Wait ~60 seconds. 3. Add camera via QR code scan. 4. Set Smart Event detection zones, Hybrid Light behaviour, and notification schedule.
§ 08Questions
Frequently asked about the DS-2CD2167G2H-LISU
Q.01
How does this compare to the DS-2CD2166G2 dome?
Q.02
Does it produce colour footage all night?
Q.03
What's the difference between LI and LISU?
Q.04
Is IK10 really necessary?
Q.05
Does it support ONVIF for third-party NVRs?
Buying from Smarket
Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?
Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.
How long does delivery take?
Order before 2pm (Sydney time) on a business day and in-stock items are dispatched the same day. Most orders arrive within 1–4 business days Australia-wide; remote and regional areas can take a little longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
How much is shipping?
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
What warranty do you offer?
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
What is your return policy?
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Do you offer installation?
We can connect you with licensed installers in Sydney and Melbourne. Installation typically starts from around $200 per camera depending on cable runs and site conditions. Email sales@smarket.com.au with your address and camera count for a quote.
