Hikvision Acusense DS-2CD2386G2-ISU/SL IP Camera 8MP 4K With Sound & Strobe Turret Camera
- 8MP resolution: captures high-quality 4K imaging.
- Active deterrence: deters intruders with strobe light and audio alarm.
- H.265+ compression: ensures efficient video storage and transmission.
- Built-in mic and two-way audio: enables real-time communication.
- IP67 protection: provides water and dust resistance.
Delivery, warranty & returns · shipped from Australian stock
- Tracked delivery on every order. The tracking number is emailed as soon as it ships.
- Metro delivery: 2–4 business days. Regional areas may take longer. Free standard shipping over $300, flat $25 under.
- 3-year warranty on cameras and recorders, back-to-base, plus your Australian Consumer Law rights.
- 30-day returns on unopened items. Faulty on arrival? We cover return shipping.
- Genuine Australian stock. Never grey imports. Prices include GST.
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
A camera needs an NVR, a hard drive, and cabling to work. Add everything below, or pick a ready-made kit.
01Overview
What the DS-2CD2386G2-ISU/SL is
Lens options: 2.8mm or 4mm focal length.
Color options: White or Black.
Note: Please indicate your choice in your order message.
The DS-2CD2386G2-ISU/SL is the deterrence pick of the 8MP AcuSense generation: when a person or vehicle crosses a zone you have drawn, it flashes its strobe and sounds an audible warning through the built-in speaker, and its mic and speaker give two-way talk from the Hik-Connect app. Offered in white or black housings.
Recording stays 4K (3840 by 2160) with infrared night vision to 30 metres, and AcuSense classification keeps the strobe honest, animals, rain and passing headlights do not set it off. It runs to any Hikvision PoE NVR on a single cable, and it is the camera behind our strobe-and-siren kits: 6 cameras on 8 channels or 8 cameras on 16 channels.
Up the range, the G2H-IS2U/SL carries the same deterrence on the newer low-light sensor with dual mics, and the ColorVu 2387 G3 adds full night colour to the strobe and voice.
See it in action
What the DS-2CD2386G2-ISU/SL features actually look like
Representative illustrations of how each key feature performs in a real scene.
8MP Ultra HD
Even when a person or car is far down the driveway, you can zoom in and still recognise a face or read a number plate — detail that lower-resolution cameras lose.
30m IR Night Vision
False Alarm Reduction
Human/Vehicle Detection
IP67 Weatherproof
Two-Way Audio
Strobe Light
Illustrative — simulated for demonstration
02Engineering
DS-2CD2386G2-ISU/SL specifications
- 2.8mm lens providing wide coverage angles
- DarkFighter technology enabling excellent night vision in low light
- 120dB true WDR for clear security camera footage against backlight
- H.265+ compression technology reducing bandwidth and storage needs
- Deep learning-based classification reduces false alarms for human and vehicle targets
- Active strobe light and audio alarm deter intruders for perimeter protection
- Built-in two-way audio enabling real-time communication on surveillance systems
- IP67 weatherproof rating ensuring reliable outdoor performance in Australia
03Full datasheet
Detailed specifications
Camera & Image
| Feature | Detail |
|---|---|
| Image Sensor | 1/1.8" Progressive Scan CMOS |
| Min. Illumination | Color: 0.003 Lux @ (F1.6, AGC ON), B/W: 0 Lux with IR |
| Shutter Speed | 1/3 s to 1/100,000 s |
| Slow Shutter | Yes |
| P/N | P/N |
| Wide Dynamic Range | 120 dB |
| Day & Night | IR cut filter |
| SNR | ≥ 52 dB |
| Target Cropping | Yes |
| Image Enhancement | BLC, HLC, 3D DNR |
| Image Parameters Switch | Yes |
| Image Settings | Rotate mode, saturation, brightness, contrast, sharpness, gain, white balance adjustable by client software or web browser |
| Day/Night Switch | Day, Night, Auto, Schedule |
Lens & Distance
| Feature | Detail |
|---|---|
| Lens Type | Fixed focal lens, 2.8, 4, and 6 mm optional |
| Iris Type | Fixed |
| Focal Length & FOV | 2.8 mm, horizontal FOV 111°, vertical FOV 59°, diagonal FOV 131° | 4 mm, horizontal FOV 87°, vertical FOV 47°, diagonal FOV 102° | 6 mm, horizontal FOV 51°, vertical FOV 28°, diagonal FOV 60° |
| Aperture | F1.6 |
| Lens Mount | M12 |
| DORI | 2.8 mm: D: 89.2 m, O: 35.4 m, R: 17.8 m, I: 8.9 m | 4 mm: D: 99.4 m, O: 39.4 m, R: 19.9 m, I: 9.9 m | 6 mm: D: 140.0 m, O: 55.6 m, R: 28.0 m, I: 14.0 m |
| Pan Range | 0° to 360° |
| Tilt Range | 0° to 75° |
| Rotation Range | 0° to 360° |
Night Vision
| Feature | Detail |
|---|---|
| Supplement Light Type | IR |
| IR Range | Up to 30 m |
| IR Wavelength | 850 nm |
| Smart Supplement Light | Yes |
| Visual Alarm | Yes |
Video
| Feature | Detail |
|---|---|
| Max. Resolution | 3840 × 2160 |
| Main Stream | 50 Hz: 25 fps (3840 × 2160, 3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) | 60 Hz: 24 fps (3840 × 2160); 30 fps (3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) |
| Sub-Stream | 50 Hz: 25 fps (1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 30 fps (1280 × 720, 640 × 480, 640 × 360) |
| Third Stream | 50 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360) *Third stream is supported under certain settings. |
| Video Compression | Main stream: H.265/H.264/H.264+/H.265+; Sub-stream: H.265/H.264/MJPEG; Third stream: H.265/H.264 *Third stream is supported under certain settings. |
| Video Bit Rate | 32 Kbps to 16 Mbps |
| H.264 Type | Baseline Profile/Main Profile/High Profile |
| H.265 Type | Main Profile |
| H.264+ | Main stream supports |
| H.265+ | Main stream supports |
| Bit Rate Control | CBR/VBR |
| Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Region of Interest (ROI) | 1 fixed region for main stream and sub-stream |
Audio
| Feature | Detail |
|---|---|
| Audio Type | Mono sound |
| Environment Noise Filtering | Yes |
| Audio Sampling Rate | 8 kHz/16 kHz/32 kHz/44.1 kHz/48 kHz |
| Audio Compression | G.711ulaw/G.711alaw/G.722.1/G.726/MP2L2/PCM/MP3/AAC-LC |
| Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3)/16 to 64 Kbps (AAC-LC) |
AI & Deep Learning
| Feature | Detail |
|---|---|
| Face Capture | Yes |
| Perimeter Protection | Line crossing detection, intrusion detection, region entrance detection, region exiting detection; Supports human and vehicle targets classification |
Network & Storage
| Feature | Detail |
|---|---|
| Simultaneous Live View | Up to 6 channels |
| API | Open Network Video Interface (PROFILE S, PROFILE G, PROFILE T), ISAPI, SDK |
| Protocols | TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, NTP, UPnP, SMTP, IGMP, 802.1X, QoS, IPv4, IPv6, UDP, Bonjour, SSL/TLS, PPPoE, SNMP, ARP, WebSocket, WebSockets |
| User/Host | Up to 32 users. 3 user levels: administrator, operator and user |
| Security | Password protection, complicated password, HTTPS encryption, IP address filter, Security Audit Log, basic and digest authentication for HTTP/HTTPS, TLS 1.1/1.2, WSSE and digest authentication for Open Network Video Interface |
| Network Storage | NAS (NFS, SMB/CIFS), auto network replenishment (ANR); Together with high-end Hikvision memory card, memory card encryption and health detection are supported. |
| Client | iVMS-4200, Hik-Connect, Hik-Central |
| Web Browser | Plug-in required live view: IE 10, IE 11; Plug-in free live view: Chrome 57.0+, Firefox 52.0+, Edge 89+; Local service: Chrome 57.0+, Firefox 52.0+, Edge 89+ |
Event & Alarm
| Feature | Detail |
|---|---|
| Basic Event | Motion detection (human and vehicle targets classification), video tampering alarm, exception |
| Smart Event | Scene change detection |
| Linkage Method | Upload to FTP/NAS/memory card, notify surveillance center, send email, trigger recording, trigger capture, trigger alarm output, audible warning, strobe light |
Interface
| Feature | Detail |
|---|---|
| Alarm | 1 input, 1 output (max. 24 VDC/24 VAC, 500 mA) |
| Audio | 1 input (line in), terminal block, max. input amplitude: 3.3 Vpp, input impedance: 4.7 KΩ, interface type: non-equilibrium; 1 output (line out), terminal block, max. output amplitude: 3.3 Vpp, output impedance: 100 Ω, interface type: non-equilibrium; 1 built-in speaker, 1 built-in microphone |
| Built-in Microphone | Yes |
| Built-in Speaker | Power: 1.2 W. Max. sound pressure level: 10 cm: 95 dB. |
| On-Board Storage | Built-in micro SD/SDHC/SDXC slot, up to 512 GB |
| Hardware Reset | Yes |
| Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
General & Environment
| Feature | Detail |
|---|---|
| Web Client Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| General Function | Anti-flicker, heartbeat, mirror, privacy mask, flash log, password reset via email, pixel counter |
| Software Reset | Yes |
| Firmware Version | V5.5.112 |
| Storage Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| Startup and Operating Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| Power Supply | 12 VDC ± 25%, reverse polarity protection; PoE: 802.3af, Class 3 |
| Power Consumption and Current | 12 VDC, 0.75 A, max. 9 W; PoE (802.3af, 36 V to 57 V), 0.28 A to 0.17 A, max. 10 W |
| Power Interface | Ø 5.5 mm coaxial power plug |
| Camera Material | Metal except for trim ring |
| Camera Dimension | Ø138.3 mm× 124.5 mm (Ø5.4" × 4.9") |
| Package Dimension | 170 mm × 170 mm × 150 mm (6.9" × 6.9" × 5.9") |
| Camera Weight | Approx. 840 g (1.9 lb.) |
| With Package Weight | Approx. 1160 g (2.6 lb.) |
| EMC | FCC (47 CFR Part 15, Subpart B); CE-EMC (EN 55032: 2015, EN 61000-3-2: 2014, EN 61000-3-3: 2013, EN 50130-4: 2011 +A1: 2014); RCM (AS/NZS CISPR 32: 2015); IC (ICES-003: Issue 6, 2016); KC (KN 32: 2015, KN 35: 2015) |
| Safety | UL (UL 60950-1); CB (IEC 60950-1:2005 + Am 1:2009 + Am 2:2013, IEC 62368-1:2014 ); CE-LVD (EN 60950-1:2005 + Am 1:2009 + Am 2:2013, IEC 62368-1:2014 ) |
| Environment | CE-RoHS (2011/65/EU); WEEE (2012/19/EU); Reach (Regulation (EC) No 1907/2006) |
| Protection | IP67 (IEC 60529-2013) |
| Camera & Image — Image Sensor | 1/1.8" Progressive Scan CMOS |
|---|---|
| Camera & Image — Min. Illumination | Color: 0.003 Lux @ (F1.6, AGC ON), B/W: 0 Lux with IR |
| Camera & Image — Shutter Speed | 1/3 s to 1/100,000 s |
| Camera & Image — Slow Shutter | Yes |
| Camera & Image — P/N | P/N |
| Camera & Image — Wide Dynamic Range | 120 dB |
| Camera & Image — Day & Night | IR cut filter |
| Camera & Image — SNR | ≥ 52 dB |
| Camera & Image — Target Cropping | Yes |
| Camera & Image — Image Enhancement | BLC, HLC, 3D DNR |
| Camera & Image — Image Parameters Switch | Yes |
| Camera & Image — Image Settings | Rotate mode, saturation, brightness, contrast, sharpness, gain, white balance adjustable by client software or web browser |
| Camera & Image — Day/Night Switch | Day, Night, Auto, Schedule |
| Lens & Distance — Lens Type | Fixed focal lens, 2.8, 4, and 6 mm optional |
| Lens & Distance — Iris Type | Fixed |
| Lens & Distance — Focal Length & FOV | 2.8 mm, horizontal FOV 111°, vertical FOV 59°, diagonal FOV 131° | 4 mm, horizontal FOV 87°, vertical FOV 47°, diagonal FOV 102° | 6 mm, horizontal FOV 51°, vertical FOV 28°, diagonal FOV 60° |
| Lens & Distance — Aperture | F1.6 |
| Lens & Distance — Lens Mount | M12 |
| Lens & Distance — DORI | 2.8 mm: D: 89.2 m, O: 35.4 m, R: 17.8 m, I: 8.9 m | 4 mm: D: 99.4 m, O: 39.4 m, R: 19.9 m, I: 9.9 m | 6 mm: D: 140.0 m, O: 55.6 m, R: 28.0 m, I: 14.0 m |
| Lens & Distance — Pan Range | 0° to 360° |
| Lens & Distance — Tilt Range | 0° to 75° |
| Lens & Distance — Rotation Range | 0° to 360° |
| Night Vision — Supplement Light Type | IR |
| Night Vision — IR Range | Up to 30 m |
| Night Vision — IR Wavelength | 850 nm |
| Night Vision — Smart Supplement Light | Yes |
| Night Vision — Visual Alarm | Yes |
| Video — Max. Resolution | 3840 × 2160 |
| Video — Main Stream | 50 Hz: 25 fps (3840 × 2160, 3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) | 60 Hz: 24 fps (3840 × 2160); 30 fps (3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) |
| Video — Sub-Stream | 50 Hz: 25 fps (1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 30 fps (1280 × 720, 640 × 480, 640 × 360) |
| Video — Third Stream | 50 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360) | 60 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360) *Third stream is supported under certain settings. |
| Video — Video Compression | Main stream: H.265/H.264/H.264+/H.265+; Sub-stream: H.265/H.264/MJPEG; Third stream: H.265/H.264 *Third stream is supported under certain settings. |
| Video — Video Bit Rate | 32 Kbps to 16 Mbps |
| Video — H.264 Type | Baseline Profile/Main Profile/High Profile |
| Video — H.265 Type | Main Profile |
| Video — H.264+ | Main stream supports |
| Video — H.265+ | Main stream supports |
| Video — Bit Rate Control | CBR/VBR |
| Video — Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Video — Region of Interest (ROI) | 1 fixed region for main stream and sub-stream |
| Audio — Audio Type | Mono sound |
| Audio — Environment Noise Filtering | Yes |
| Audio — Audio Sampling Rate | 8 kHz/16 kHz/32 kHz/44.1 kHz/48 kHz |
| Audio — Audio Compression | G.711ulaw/G.711alaw/G.722.1/G.726/MP2L2/PCM/MP3/AAC-LC |
| Audio — Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3)/16 to 64 Kbps (AAC-LC) |
| AI & Deep Learning — Face Capture | Yes |
| AI & Deep Learning — Perimeter Protection | Line crossing detection, intrusion detection, region entrance detection, region exiting detection; Supports human and vehicle targets classification |
| Network & Storage — Simultaneous Live View | Up to 6 channels |
| Network & Storage — API | Open Network Video Interface (PROFILE S, PROFILE G, PROFILE T), ISAPI, SDK |
| Network & Storage — Protocols | TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, NTP, UPnP, SMTP, IGMP, 802.1X, QoS, IPv4, IPv6, UDP, Bonjour, SSL/TLS, PPPoE, SNMP, ARP, WebSocket, WebSockets |
| Network & Storage — User/Host | Up to 32 users. 3 user levels: administrator, operator and user |
| Network & Storage — Security | Password protection, complicated password, HTTPS encryption, IP address filter, Security Audit Log, basic and digest authentication for HTTP/HTTPS, TLS 1.1/1.2, WSSE and digest authentication for Open Network Video Interface |
| Network & Storage — Network Storage | NAS (NFS, SMB/CIFS), auto network replenishment (ANR); Together with high-end Hikvision memory card, memory card encryption and health detection are supported. |
| Network & Storage — Client | iVMS-4200, Hik-Connect, Hik-Central |
| Network & Storage — Web Browser | Plug-in required live view: IE 10, IE 11; Plug-in free live view: Chrome 57.0+, Firefox 52.0+, Edge 89+; Local service: Chrome 57.0+, Firefox 52.0+, Edge 89+ |
| Event & Alarm — Basic Event | Motion detection (human and vehicle targets classification), video tampering alarm, exception |
| Event & Alarm — Smart Event | Scene change detection |
| Event & Alarm — Linkage Method | Upload to FTP/NAS/memory card, notify surveillance center, send email, trigger recording, trigger capture, trigger alarm output, audible warning, strobe light |
| Interface — Alarm | 1 input, 1 output (max. 24 VDC/24 VAC, 500 mA) |
| Interface — Audio | 1 input (line in), terminal block, max. input amplitude: 3.3 Vpp, input impedance: 4.7 KΩ, interface type: non-equilibrium; 1 output (line out), terminal block, max. output amplitude: 3.3 Vpp, output impedance: 100 Ω, interface type: non-equilibrium; 1 built-in speaker, 1 built-in microphone |
| Interface — Built-in Microphone | Yes |
| Interface — Built-in Speaker | Power: 1.2 W. Max. sound pressure level: 10 cm: 95 dB. |
| Interface — On-Board Storage | Built-in micro SD/SDHC/SDXC slot, up to 512 GB |
| Interface — Hardware Reset | Yes |
| Interface — Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
| General & Environment — Web Client Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| General & Environment — General Function | Anti-flicker, heartbeat, mirror, privacy mask, flash log, password reset via email, pixel counter |
| General & Environment — Software Reset | Yes |
| General & Environment — Firmware Version | V5.5.112 |
| General & Environment — Storage Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General & Environment — Startup and Operating Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General & Environment — Power Supply | 12 VDC ± 25%, reverse polarity protection; PoE: 802.3af, Class 3 |
| General & Environment — Power Consumption and Current | 12 VDC, 0.75 A, max. 9 W; PoE (802.3af, 36 V to 57 V), 0.28 A to 0.17 A, max. 10 W |
| General & Environment — Power Interface | Ø 5.5 mm coaxial power plug |
| General & Environment — Camera Material | Metal except for trim ring |
| General & Environment — Camera Dimension | Ø138.3 mm× 124.5 mm (Ø5.4" × 4.9") |
| General & Environment — Package Dimension | 170 mm × 170 mm × 150 mm (6.9" × 6.9" × 5.9") |
| General & Environment — Camera Weight | Approx. 840 g (1.9 lb.) |
| General & Environment — With Package Weight | Approx. 1160 g (2.6 lb.) |
| General & Environment — EMC | FCC (47 CFR Part 15, Subpart B); CE-EMC (EN 55032: 2015, EN 61000-3-2: 2014, EN 61000-3-3: 2013, EN 50130-4: 2011 +A1: 2014); RCM (AS/NZS CISPR 32: 2015); IC (ICES-003: Issue 6, 2016); KC (KN 32: 2015, KN 35: 2015) |
| General & Environment — Safety | UL (UL 60950-1); CB (IEC 60950-1:2005 + Am 1:2009 + Am 2:2013, IEC 62368-1:2014 ); CE-LVD (EN 60950-1:2005 + Am 1:2009 + Am 2:2013, IEC 62368-1:2014 ) |
| General & Environment — Environment | CE-RoHS (2011/65/EU); WEEE (2012/19/EU); Reach (Regulation (EC) No 1907/2006) |
| General & Environment — Protection | IP67 (IEC 60529-2013) |
04Why choose this
Built for the way you actually use the DS-2CD2386G2-ISU/SL
Built-in Strobe and Speaker
Flashing strobe and audio alarm deter intruders. Supports custom voice messages through Hik-Connect.
Built-in Microphone
Records ambient audio alongside video. Adds context to footage — hear conversations, glass breaking, or car sounds.
120 dB WDR
Manages high-contrast scenes like glass doorways, sunlit lobbies, and partially shaded car parks.
IP67 Weatherproof
Fully sealed against dust and rain. Operates from -30°C to 60°C.
05Where it fits
Right at home in these scenarios
Front Porch and Entrance
Mount under the eave. Wide 2.8 mm lens covers the full porch. Strobe and speaker warn off package thieves.
Side Gate or Passage
Turret shape fits neatly on a wall or soffit. AcuSense ignores cats and possums — only alerts on people and vehicles.
Small Retail Entry
Ceiling mount above the door. 4K resolution captures faces clearly. Two-way talk via external speaker possible.
Courtyard or Garden
IP67 handles sprinklers and rain. Strobe activates only when someone is detected.
06Setup
Installation & setup
-
01
What's in the Box
- Hikvision DS-2CD2386G2-ISU/SL Camera × 1
- Mounting Screws & Anchors × 1 set
- Quick Start Guide × 1
-
02
Installation Requirements
- Power: PoE (IEEE 802.3af) or 12V DC.
- Cable: Cat5e or Cat6, max 100 m.
- Mounting: Wall or soffit. Camera weighs about 650 g.
- Height: 2.5–3.5 m for best detection accuracy.
-
03
App Setup
- Download Hik-Connect app (iOS or Android). Create an account.
- Power the camera via PoE. Wait about 60 seconds.
- Scan the QR code or add by serial number.
- Configure strobe/speaker alarm rules, detection zones, and push notifications.
08Questions
Frequently asked about the DS-2CD2386G2-ISU/SL
Q.01
How is this different from the DS-2CD2387G2H-LISU/SL?
Q.02
Does the speaker play custom messages?
Q.03
What IR range does it have?
Q.04
Does it have alarm I/O?
Q.05
Can I use it without an NVR?
Q.06
What does AcuSense do on this camera?
Q.07
Which 8MP 2386 turret should I buy?
Q.08
What does the G2H version add over this?
Buying from Smarket
Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?
Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.
How long does delivery take?
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
How much is shipping?
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
What warranty do you offer?
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
What is your return policy?
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Do you offer installation?
We can connect you with licensed installers in Sydney and Melbourne. Installation typically starts from around $200 per camera depending on cable runs and site conditions. Email sales@smarket.com.au with your address and camera count for a quote.
10Bundles
Recommended packages
Deterrence at every position
This camera powers our strobe-and-siren kits: 6 cameras + 8CH NVR or 8 cameras + 16CH NVR, each with a 4TB drive fitted.
Record and review it
An AcuSense recorder such as the DS-7608NI-M2/8P keeps person and vehicle events searchable and links the strobes across cameras.
Newer sensor, same deterrence
The G2H-IS2U/SL moves this package onto the latest low-light generation with dual microphones.
Want night colour with the warning?
The ColorVu 2387 G3 fires the same strobe and voice over full-colour night footage.
