Uniview NVR504-32B-P16 32-ch PoE NVR, 4 SATA
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Vendor:
Uniview
Uniview NVR504-32B-P16 32-ch PoE NVR, 4 SATA
SKU: NVR504-32B-P16
Description
The Uniview NVR504-32B-P16 is a 32-ch network video recorder for larger IP camera systems, with 16 RJ45 PoE interfaces, recording resolutions up to 16MP and 4 SATA interfaces for storage.
What you get
- Ultra 265/H.265/H.264 decoding, 1-ch HDMI and 1-ch VGA independent output, 16-ch alarm input, 4-ch alarm output and 100~240V AC power
You'll also need
- Hard drives for the SATA interfaces, with capacity up to 10TB for each disk; no hard drive is included
- Compatible IP cameras; cameras beyond the 16 RJ45 PoE interfaces connect through a network switch on the external Ethernet interface
- A monitor with HDMI or VGA, plus a network connection to your router for remote viewing through EZView
Delivery, warranty & returns · 3-year warranty · shipped from Australian stock
- Tracked delivery on every order. The tracking number is emailed as soon as it ships.
- Metro delivery: 2–4 business days. Regional areas may take longer. Free standard shipping over $300, flat $25 under.
- 3-year warranty on cameras and recorders, back-to-base, plus your Australian Consumer Law rights.
- 30-day returns on unopened items. Faulty on arrival? We cover return shipping.
- Genuine Australian stock. Never grey imports. Prices include GST.
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Uniview NVR504-32B-P16 32-ch PoE NVR, 4 SATA
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All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
Optional extras
Accessories & upgrades
—
Complete setup from
$984.45
01Overview
What the NVR504-32B-P16 is
The Uniview NVR504-32B-P16 is designed for a site that combines direct PoE cameras with additional cameras on the external network. Its operating limits are Max 30W for single port, Max 150W in total, 320Mbps incoming and a 10M/100M/1000M Ethernet interface, while 4 SATA interfaces accept Up to 10TB for each disk. Retention on a system this size is decided by drive count as much as by Ultra 265/H.265/H.264 compression, which is why all 4 SATA interfaces matter.
The decoder is the stronger part of this model. Recording resolution goes up to 16MP per camera, and decoding is rated at 2 x 16MP@30, 4 x 4K@30 or 16 x 1080P@30 in Ultra 265/H.265, with the 4K (3840x2160)@30 HDMI output and VGA output independent of each other. Live-view layouts go up to 32. When a camera's resolution exceeds the decoding capacity, the window goes black with the words No Resource; enabling Sub Stream First draws the sub streams instead of the main streams and uses less decoding resource.
The honest limitation is that the supported smart functions run on compatible cameras, not on the recorder. It records and searches SIP, Face Detection, Face Comparison, Vehicle Detection, UMD and Video Metadata from a total of 8-ch of cameras that perform the analysis themselves. It does not add those functions to a camera that lacks them.
Physically, it measures 400mm × 368mm × 74mm and weighs no more than 4Kg without drives. It uses 100~240V AC, operates from -10°C ~ +55°C, and provides 16-ch alarm input, 4-ch alarm output and RS485.
02Engineering
NVR504-32B-P16 specifications
Uniview NVR504-32B-P16 — 32-ch IP video input, 16 RJ45 PoE interfaces, IEEE 802.3af/at, Max 30W for single port and Max 150W in total — direct PoE camera connections with room for network-connected channels
Recording — resolution up to 16MP, Ultra 265/H.265/H.264 and 320Mbps incoming — compression options support recording within the stated traffic ceiling
Storage — 4 SATA interfaces, Up to 10TB for each disk — retention can be expanded by populating more interfaces
Decoding — 2 x 16MP@30, 4 x 4K@30 or 16 x 1080P@30 in Ultra 265/H.265 — these are the rated high-resolution decoding combinations
Display — 1-ch HDMI, 1-ch VGA, 4K (3840x2160)@30 HDMI and live-view layouts of 1/4/6/8/9/16/25/32 — independent outputs support separate display layouts
Smart by camera — SIP, Face Detection, Face Comparison, Vehicle Detection, UMD and Video Metadata, Total 8-ch — compatible cameras supply analytics and targeted search data
Alarm I/O — 16-ch alarm input, 4-ch alarm output and RS485 — dedicated alarm connections sit alongside the video channels
Network — 1 RJ-45 10M/100M/1000M interface, 128 remote users, ANR and cloud upgrade — supports remote access while ANR enhances storage reliability when the network is disconnected
Physical — 400mm × 368mm × 74mm, no more than 4Kg without drives, 100~240V AC and -10°C ~ +55°C — these are the figures to check against the installation location
Recording — resolution up to 16MP, Ultra 265/H.265/H.264 and 320Mbps incoming — compression options support recording within the stated traffic ceiling
Storage — 4 SATA interfaces, Up to 10TB for each disk — retention can be expanded by populating more interfaces
Decoding — 2 x 16MP@30, 4 x 4K@30 or 16 x 1080P@30 in Ultra 265/H.265 — these are the rated high-resolution decoding combinations
Display — 1-ch HDMI, 1-ch VGA, 4K (3840x2160)@30 HDMI and live-view layouts of 1/4/6/8/9/16/25/32 — independent outputs support separate display layouts
Smart by camera — SIP, Face Detection, Face Comparison, Vehicle Detection, UMD and Video Metadata, Total 8-ch — compatible cameras supply analytics and targeted search data
Alarm I/O — 16-ch alarm input, 4-ch alarm output and RS485 — dedicated alarm connections sit alongside the video channels
Network — 1 RJ-45 10M/100M/1000M interface, 128 remote users, ANR and cloud upgrade — supports remote access while ANR enhances storage reliability when the network is disconnected
Physical — 400mm × 368mm × 74mm, no more than 4Kg without drives, 100~240V AC and -10°C ~ +55°C — these are the figures to check against the installation location
03Full datasheet
Detailed specifications
Video
| Feature | Detail |
|---|---|
| IP Video Input | 32-ch |
| Decoding Format | Ultra 265/H.265/H.264 |
| Decoding Capability (Ultra 265/H.265) | 2 x 16MP@30, 2 x 12MP@30, 4 x 4K@30, 6 x 5MP@30, 8 x 4MP@30, 10 x 3MP@30, 16 x 1080P@30, 32 x 960P@25 |
| Decoding Capability (H.264) | 2 x 16MP(4800 x 2688)@30, 2 x 12MP@30, 2 x 4K@30, 4 x 5MP@30, 6 x 4MP@30, 8 x 3MP@30, 14 x 1080P@30, 30 x 720P@30, 32 x D1 |
| Recording Resolution | 16MP/12MP/8MP/6MP/5MP/4MP/3MP/1080p/960p/720p/D1/2CIF/CIF |
| Live view/Playback | 16MP/12MP/8MP/6MP/5MP/4MP/3MP/1080p/960p/720p/D1/2CIF/CIF |
| Video Output | 1-ch HDMI, 1-ch VGA, HDMI and VGA independent output |
| HDMI Output | 4K (3840x2160)@30, 1920x1080p@60, 1920x1080p@50, 1600x1200@60, 1280x1024@60, 1280x720@60, 1024x768@60 |
| VGA Output | 1920x1080p@60, 1920x1080p@50, 1280x1024@60, 1600x1200@60, 1280x720@60, 1024x768@60 |
| Liveview Display | 1/4/6/8/9/16/25/32 |
| Corridor Mode Screen | 3/4/5/7/9/10/12/16/32 |
| Synchronous Playback | 16-ch |
| Snapshot | 4-ch snapshot, up to D1 resolution |
| Decoding Capability | Ultra 265/H.265: 2 x 16MP@30, 2 x 12MP@30, 4 x 4K@30, 6 x 5MP@30, 8 x 4MP@30, 10 x 3MP@30, 16 x 1080P@30, 32 x 960P@25; H.264: 2 x 16MP(4800*2688)@30, 2 x 12MP@30, 2 x 4K@30, 4 x 5MP@30, 6 x 4MP@30, 8 x 3MP@30, 14 x 1080P@30, 30 x 720P@30, 32 x D1 |
| Decoding Capability Description | The resolution of each channel cannot exceed 8192 pixels in length and 4096 pixels in width, For VGA/HDMI independent output, the VGA live video is output by default. To output the highest resolution video from the HDMI port, please clear the VGA video on the preview page. |
| FTP/Schedule/Event Snapshot | 4-ch snapshot (max. D1 (720 × 576) video resolution, with D1 snapshot resolution) |
| Synchronous Playback in Local | 16-ch |
Audio
| Feature | Detail |
|---|---|
| Audio Compression | G.711A, G.711U |
| Audio Input | 1-ch, RCA |
| Audio Output | 1-ch, RCA |
| Two-way Audio | 1-ch, RCA (Using the audio input and output) |
| RCA Audio Input | 1-ch |
| RCA Audio Output | 1-ch |
AI & Deep Learning
| Feature | Detail |
|---|---|
| VCA Detection by Camera | Face Detection, Face Comparison, Vehicle Detection, Intrusion Detection, Cross Line Detection, Enter Area, Leave Area, Temperature Detection (Fire Detection, Smoking Detection, Temperature Measurement, Smoke and Fire Detection), UMD (Ultra Motion Detection), Video Metadata, Traffic Monitoring |
| VCA Search | Face Snapshot Search, Face Comparison Search, Motor Vehicle Search, Non-Motor Vehicle Search, Human Body Search, General Search, People Counting Report |
| People Counting | People Flow Counting, Crowd Density Monitoring |
| Smart by Camera (SIP, Face Detection, Face Comparison, Vehicle Detection, UMD, Video Metadata) | Total 8-ch |
| Smart by IPC | All channels (up to 8 images/s in total) Face Detection, Face Comparison, Vehicle Detection (LPR), Temperature Detection, SIP, UMD, Video Metadata, Traffic Monitoring |
Network & Storage
| Feature | Detail |
|---|---|
| Incoming Bandwidth | 320Mbps |
| Outgoing Bandwidth | 160Mbps |
| Remote Users | 128 |
| Protocols | TCP/IP, P2P, UPnP, NTP, DHCP, PPPoE, HTTP, HTTPS, DNS, DDNS, SNMP, SMTP, RTSP, 802.1x, IPV6 |
| ONVIF | Support mainstream cameras of ONVIF conformance (Profile S, Profile G, Profile T) and RTSP protocols |
| Browser | IE (IE10/11), Firefox (version 52.0 and above), Chrome (version 45 and above), Edge (version 79 and above) for Windows |
| SATA | 4 SATA interfaces |
| HDD Capacity | Up to 10TB for each disk |
| Network Interface | 1 RJ-45 10M/100M/1000M self-adaptive Ethernet Interface |
| PoE Interface | 16 RJ45 10M/100M self-adaptive Ethernet Interface |
| PoE Max Power | Max 30W for single port, Max 150W in total |
| PoE Supported Standard | IEEE 802.3af/at |
| USB | Front: 1 x USB2.0, Rear panel: 1 x USB3.0 |
| RS485 | 1 |
| RS232 | NA |
| ANR | ANR technology to enhance the storage reliability when the network is disconnected |
| Cloud Upgrade | Support |
| Browser (Plugin) | IE10, IE11, Chrome 45+, Edge 79+, Firefox 52+ |
| Capacity | Up to 24 TB for each HDD (The maximum HDD capacity varies with environment temperature and hard disk size, The environment temperature for use should not exceed 40°C.) |
| Disk Group | Support |
| Redundant Storage | Support |
| Disk Array Type | RAID 1, 5 |
Event & Alarm
| Feature | Detail |
|---|---|
| General Alarm | Defocus Detection, Scene Change Detection, Object Left Behind, Object Removed, Auto Tracking, Motion, Tampering, Human Body Detection, Video Loss, Alarm Input, Audio Detection |
| Alert Alarm | IP Conflict, Network Disconnected, Disk Offline, Disk Abnormal, Illegal Access, Hard Disk Space Low, Hard Disk Full, Recording/Snapshot Abnormal |
| Alarm In | 16-ch |
| Alarm Out | 4-ch |
Power & Electrical
| Feature | Detail |
|---|---|
| Power Supply | 100~240V AC |
| Power Consumption (without HDD) | ≤ 20W |
| Power Switch | Support |
| PoE Interface | 16 RJ45 10 M/100 M self-adaptive Ethernet Interface |
| Max Power | Max 30 W for single port, Max 150 W in total |
| Supported Standard | IEEE 802.3at, IEEE 802.3af |
General & Environment
| Feature | Detail |
|---|---|
| Working Temperature | -10°C ~ +55°C (+14°F ~ +131°F) |
| Working Humidity | ≤ 90% RH (non-condensing) |
| Dimensions (W×D×H) | 400mm × 368mm × 74mm (15.7" × 14.5" × 2.9") |
| Weight (without HDD) | ≤ 4Kg (8.82lb) |
| Certification | CE, FCC, UL, RoHS, WEEE |
| Colour | BLACK |
| Series | PRIME |
| HDD Port | 4 HDD |
| Alarm I/O | 4 OUT; 16 IN |
| Warranty | 36 Months |
| GUI Language | 38 languages: Simplified Chinese, Traditional Chinese, English, Vietnamese, Thai, Turkish, Spanish (Latin America), Portuguese (Brazil), Spanish, Portuguese, French, German, Italian, Dutch, Polish, Czech, Hungarian, Slovak, Russian, Hebrew, Arabic, Ukrainian, Estonian, Bulgarian, Greek, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenia, Serbia, Korean, Japanese, Latvian, Lithuanian, Persian |
| Dimensions | 400mm × 368mm × 74mm (15.7"×14.5"×2.9") |
| CE | EN 55032, EN 61000-3-3, EN IEC 61000-3-2, EN 55035 |
| FCC | Part15 Subpart B |
| Video — IP Video Input | 32-ch |
|---|---|
| Video — Decoding Format | Ultra 265/H.265/H.264 |
| Video — Decoding Capability (Ultra 265/H.265) | 2 x 16MP@30, 2 x 12MP@30, 4 x 4K@30, 6 x 5MP@30, 8 x 4MP@30, 10 x 3MP@30, 16 x 1080P@30, 32 x 960P@25 |
| Video — Decoding Capability (H.264) | 2 x 16MP(4800 x 2688)@30, 2 x 12MP@30, 2 x 4K@30, 4 x 5MP@30, 6 x 4MP@30, 8 x 3MP@30, 14 x 1080P@30, 30 x 720P@30, 32 x D1 |
| Video — Recording Resolution | 16MP/12MP/8MP/6MP/5MP/4MP/3MP/1080p/960p/720p/D1/2CIF/CIF |
| Video — Live view/Playback | 16MP/12MP/8MP/6MP/5MP/4MP/3MP/1080p/960p/720p/D1/2CIF/CIF |
| Video — Video Output | 1-ch HDMI, 1-ch VGA, HDMI and VGA independent output |
| Video — HDMI Output | 4K (3840x2160)@30, 1920x1080p@60, 1920x1080p@50, 1600x1200@60, 1280x1024@60, 1280x720@60, 1024x768@60 |
| Video — VGA Output | 1920x1080p@60, 1920x1080p@50, 1280x1024@60, 1600x1200@60, 1280x720@60, 1024x768@60 |
| Video — Liveview Display | 1/4/6/8/9/16/25/32 |
| Video — Corridor Mode Screen | 3/4/5/7/9/10/12/16/32 |
| Video — Synchronous Playback | 16-ch |
| Video — Snapshot | 4-ch snapshot, up to D1 resolution |
| Video — Decoding Capability | Ultra 265/H.265: 2 x 16MP@30, 2 x 12MP@30, 4 x 4K@30, 6 x 5MP@30, 8 x 4MP@30, 10 x 3MP@30, 16 x 1080P@30, 32 x 960P@25; H.264: 2 x 16MP(4800*2688)@30, 2 x 12MP@30, 2 x 4K@30, 4 x 5MP@30, 6 x 4MP@30, 8 x 3MP@30, 14 x 1080P@30, 30 x 720P@30, 32 x D1 |
| Video — Decoding Capability Description | The resolution of each channel cannot exceed 8192 pixels in length and 4096 pixels in width, For VGA/HDMI independent output, the VGA live video is output by default. To output the highest resolution video from the HDMI port, please clear the VGA video on the preview page. |
| Video — FTP/Schedule/Event Snapshot | 4-ch snapshot (max. D1 (720 × 576) video resolution, with D1 snapshot resolution) |
| Video — Synchronous Playback in Local | 16-ch |
| Audio — Audio Compression | G.711A, G.711U |
| Audio — Audio Input | 1-ch, RCA |
| Audio — Audio Output | 1-ch, RCA |
| Audio — Two-way Audio | 1-ch, RCA (Using the audio input and output) |
| Audio — RCA Audio Input | 1-ch |
| Audio — RCA Audio Output | 1-ch |
| AI & Deep Learning — VCA Detection by Camera | Face Detection, Face Comparison, Vehicle Detection, Intrusion Detection, Cross Line Detection, Enter Area, Leave Area, Temperature Detection (Fire Detection, Smoking Detection, Temperature Measurement, Smoke and Fire Detection), UMD (Ultra Motion Detection), Video Metadata, Traffic Monitoring |
| AI & Deep Learning — VCA Search | Face Snapshot Search, Face Comparison Search, Motor Vehicle Search, Non-Motor Vehicle Search, Human Body Search, General Search, People Counting Report |
| AI & Deep Learning — People Counting | People Flow Counting, Crowd Density Monitoring |
| AI & Deep Learning — Smart by Camera (SIP, Face Detection, Face Comparison, Vehicle Detection, UMD, Video Metadata) | Total 8-ch |
| AI & Deep Learning — Smart by IPC | All channels (up to 8 images/s in total) Face Detection, Face Comparison, Vehicle Detection (LPR), Temperature Detection, SIP, UMD, Video Metadata, Traffic Monitoring |
| Network & Storage — Incoming Bandwidth | 320Mbps |
| Network & Storage — Outgoing Bandwidth | 160Mbps |
| Network & Storage — Remote Users | 128 |
| Network & Storage — Protocols | TCP/IP, P2P, UPnP, NTP, DHCP, PPPoE, HTTP, HTTPS, DNS, DDNS, SNMP, SMTP, RTSP, 802.1x, IPV6 |
| Network & Storage — ONVIF | Support mainstream cameras of ONVIF conformance (Profile S, Profile G, Profile T) and RTSP protocols |
| Network & Storage — Browser | IE (IE10/11), Firefox (version 52.0 and above), Chrome (version 45 and above), Edge (version 79 and above) for Windows |
| Network & Storage — SATA | 4 SATA interfaces |
| Network & Storage — HDD Capacity | Up to 10TB for each disk |
| Network & Storage — Network Interface | 1 RJ-45 10M/100M/1000M self-adaptive Ethernet Interface |
| Network & Storage — PoE Interface | 16 RJ45 10M/100M self-adaptive Ethernet Interface |
| Network & Storage — PoE Max Power | Max 30W for single port, Max 150W in total |
| Network & Storage — PoE Supported Standard | IEEE 802.3af/at |
| Network & Storage — USB | Front: 1 x USB2.0, Rear panel: 1 x USB3.0 |
| Network & Storage — RS485 | 1 |
| Network & Storage — RS232 | NA |
| Network & Storage — ANR | ANR technology to enhance the storage reliability when the network is disconnected |
| Network & Storage — Cloud Upgrade | Support |
| Network & Storage — Browser (Plugin) | IE10, IE11, Chrome 45+, Edge 79+, Firefox 52+ |
| Network & Storage — Capacity | Up to 24 TB for each HDD (The maximum HDD capacity varies with environment temperature and hard disk size, The environment temperature for use should not exceed 40°C.) |
| Network & Storage — Disk Group | Support |
| Network & Storage — Redundant Storage | Support |
| Network & Storage — Disk Array Type | RAID 1, 5 |
| Event & Alarm — General Alarm | Defocus Detection, Scene Change Detection, Object Left Behind, Object Removed, Auto Tracking, Motion, Tampering, Human Body Detection, Video Loss, Alarm Input, Audio Detection |
| Event & Alarm — Alert Alarm | IP Conflict, Network Disconnected, Disk Offline, Disk Abnormal, Illegal Access, Hard Disk Space Low, Hard Disk Full, Recording/Snapshot Abnormal |
| Event & Alarm — Alarm In | 16-ch |
| Event & Alarm — Alarm Out | 4-ch |
| Power & Electrical — Power Supply | 100~240V AC |
| Power & Electrical — Power Consumption (without HDD) | ≤ 20W |
| Power & Electrical — Power Switch | Support |
| Power & Electrical — PoE Interface | 16 RJ45 10 M/100 M self-adaptive Ethernet Interface |
| Power & Electrical — Max Power | Max 30 W for single port, Max 150 W in total |
| Power & Electrical — Supported Standard | IEEE 802.3at, IEEE 802.3af |
| General & Environment — Working Temperature | -10°C ~ +55°C (+14°F ~ +131°F) |
| General & Environment — Working Humidity | ≤ 90% RH (non-condensing) |
| General & Environment — Dimensions (W×D×H) | 400mm × 368mm × 74mm (15.7" × 14.5" × 2.9") |
| General & Environment — Weight (without HDD) | ≤ 4Kg (8.82lb) |
| General & Environment — Certification | CE, FCC, UL, RoHS, WEEE |
| General & Environment — Colour | BLACK |
| General & Environment — Series | PRIME |
| General & Environment — HDD Port | 4 HDD |
| General & Environment — Alarm I/O | 4 OUT; 16 IN |
| General & Environment — Warranty | 36 Months |
| General & Environment — GUI Language | 38 languages: Simplified Chinese, Traditional Chinese, English, Vietnamese, Thai, Turkish, Spanish (Latin America), Portuguese (Brazil), Spanish, Portuguese, French, German, Italian, Dutch, Polish, Czech, Hungarian, Slovak, Russian, Hebrew, Arabic, Ukrainian, Estonian, Bulgarian, Greek, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenia, Serbia, Korean, Japanese, Latvian, Lithuanian, Persian |
| General & Environment — Dimensions | 400mm × 368mm × 74mm (15.7"×14.5"×2.9") |
| General & Environment — CE | EN 55032, EN 61000-3-3, EN IEC 61000-3-2, EN 55035 |
| General & Environment — FCC | Part15 Subpart B |
08Questions
Frequently asked about the NVR504-32B-P16
Q.01
Does the Uniview NVR504-32B-P16 come with a hard drive?
No hard drive is included. It has 4 SATA interfaces with capacity up to 10TB for each disk; when free space reaches 0, recording stops unless overwrite is enabled, so set storage to Overwrite rather than Full and Stop.
Q.02
Where do this model's smart analytics run?
The supported smart functions run on compatible cameras, not on the recorder. It handles camera-side SIP, Face Detection, Face Comparison, Vehicle Detection, UMD and Video Metadata on a total of 8-ch, with searches for face snapshots, motor vehicles, non-motor vehicles and human bodies.
Q.03
Why is a live-view window black and showing No Resource?
The black window appears when a camera's resolution exceeds the recorder's decoding capacity. In Ultra 265/H.265 it is rated at 2 x 16MP@30, 4 x 4K@30 or 16 x 1080P@30; enabling Sub Stream First under Menu>System>Preview>Advanced reduces demand by using sub streams.
Q.04
How do I connect cameras beyond the built-in PoE interfaces?
Connect cameras directly to the 16 RJ45 PoE interfaces, then place the remaining cameras on a network switch connected to the external Ethernet interface. The external Ethernet and PoE interfaces use different IP segments. Do not connect a switch to a PoE interface because each is designed for one camera only.
Q.05
A camera on a PoE interface is not showing up. What should I check?
Confirm that the camera and recorder use the same PoE protocol and that the camera's demand fits Max 30W for single port and Max 150W in total. Then move a working camera to the failing interface and wait a couple of minutes to isolate whether the interface, cable or camera is at fault.
Q.06
Will third-party ONVIF cameras work with this model?
Mainstream cameras conforming to ONVIF Profile S, Profile G or Profile T, and cameras using RTSP protocols, are supported. Add a third-party camera using ONVIF, its HTTP port and its login; Private protocol is for Uniview cameras, while Custom uses the third-party camera's RTSP stream. Some cameras require separate ONVIF credentials, and the camera and recorder must share the same local network and be able to ping each other.
Q.07
Does this model support two-way audio?
Yes. Two-way audio is 1-ch, RCA using the recorder's audio input and output, so the external audio path is connected at the recorder.
Q.08
How do I see the cameras on my phone?
Use the EZView app over EZCloud. Turn EZCloud on under Setup>EZCloud in the web interface or Menu>Network>Basic>EZCloud on the monitor, where it may also be labelled My Cloud or P2P. Add the recorder through Devices>Add>Scan using the QR code, then allow a couple of minutes for the cloud connection before starting live view.
Q.09
What warranty and certifications does it have?
The warranty period is 36 Months. Its certifications are CE, FCC, UL, RoHS and WEEE.
Buying from Smarket
Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?
Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.
How long does delivery take?
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
How much is shipping?
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
What warranty do you offer?
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
What is your return policy?
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Do you offer installation?
We can connect you with licensed installers in Sydney and Melbourne. Installation typically starts from around $200 per camera depending on cable runs and site conditions. Email sales@smarket.com.au with your address and camera count for a quote.