Hanwha Security Cameras

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Hanwha Security Cameras

82 products
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Hanwha QNV-C9011R 8MP AI IR Vandal Dome 3mm — Person/Vehicle Detect, 20m IR, IP67/IK10, Built-in Mic
Hanwha QNV-C9011R 8MP AI IR Vandal Dome 3mm — Person/Vehicle Detect, 20m IR, IP67/IK10, Built-in Mic
Vendor: Hanwha

Hanwha QNV-C9011R 8MP AI IR Vandal Dome 3mm — Person/Vehicle Detect, 20m IR, IP67/IK10, Built-in Mic

Regular price $618.45 AUD Sale price $618.45 AUD Regular price $637.56 AUD
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  • 4K (8MP) high resolution
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- 8MP Identification-Grade Detail: 3840x2160 resolution captures face and license plate detail at close-to-mid range where 5MP loses definition — the difference between 'detect a shape' and 'identify the subject'.
- On-Device AI Classification: Person and vehicle separation reduces false alerts from wind, shadows, and animals on retail and perimeter deployments.
- Built-in Microphone: Synchronised audio capture alongside 8MP video — useful for retail dispute resolution and workplace incident review.
- IP67 + IK10 Combo: Deeper water ingress protection than the IP66 sibling — margin on low-set exterior mounts subject to occasional flooding.

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Hanwha QNV-C8023R 5MP AI IR Vandal Dome 4mm — 30m IR, 120dB WDR, IP66/IK10
Hanwha QNV-C8023R 5MP AI IR Vandal Dome 4mm — 30m IR, 120dB WDR, IP66/IK10
Vendor: Hanwha

Hanwha QNV-C8023R 5MP AI IR Vandal Dome 4mm — 30m IR, 120dB WDR, IP66/IK10

Regular price $571.65 AUD Sale price $571.65 AUD Regular price $589.33 AUD
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  • 5MP high resolution
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- 5MP + 30m IR: Longer IR reach than the 3mm C8013R sibling — reaches driveways, perimeter walls, and industrial approaches at night from one mount.
- On-Device AI Classification: Person/vehicle separation plus line crossing, intrusion, loitering — meaningful perimeter alerts instead of wind-triggered noise.
- 4mm Tighter Framing: ~80° H FoV frames a defined perimeter run without wasting sensor on wide side coverage.
- IK10 Vandal + IP66 Weather: Outdoor vandal dome for exposed exterior walls, covered walkways, and industrial site perimeters.

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Hanwha QNV-C8013R 5MP AI IR Vandal Dome 3mm — 25m IR, 120dB WDR, IP66/IK10
Hanwha QNV-C8013R 5MP AI IR Vandal Dome 3mm — 25m IR, 120dB WDR, IP66/IK10
Vendor: Hanwha

Hanwha QNV-C8013R 5MP AI IR Vandal Dome 3mm — 25m IR, 120dB WDR, IP66/IK10

Regular price $626.60 AUD Sale price $626.60 AUD Regular price $646.00 AUD
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  • 5MP high resolution
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- On-Device AI Classification: Separates people and vehicles from general motion, plus line crossing, loitering, and intrusion detection — meaningful alerts instead of raw motion noise.
- 5MP + 3mm Wide Coverage: A single dome frames 100° horizontal / 73° vertical — full building entries, walkways, and yard perimeters from one mount.
- 25m IR + 120dB WDR: Longer IR reach than the C8011R, plus WDR for backlit facades — usable footage across daylight and after-hours.
- 256GB microSD Edge Storage: Double the edge-recording buffer of older Q-series — extended failover window when the NVR or network is unavailable.

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Hanwha QNV-C8012 5MP AI Micro Vandal Dome 2.4mm — 120dB WDR, IP66/IK10/NEMA4X
Hanwha QNV-C8012 5MP AI Micro Vandal Dome 2.4mm — 120dB WDR, IP66/IK10/NEMA4X
Vendor: Hanwha

Hanwha QNV-C8012 5MP AI Micro Vandal Dome 2.4mm — 120dB WDR, IP66/IK10/NEMA4X

Regular price $523.05 AUD Sale price $523.05 AUD Regular price $539.21 AUD
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  • 5MP high resolution
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- On-Device AI Classification: Separates people and vehicles from general motion, supporting virtual line crossing, intrusion, loitering, and enter/exit analytics — meaningful alerts, not motion noise.
- Micro Form Factor: Smaller-than-standard vandal dome housing suits compact ceiling installations, retail counters, and lobby areas where full-size domes are visually intrusive.
- 2.4mm Ultra-Wide Coverage: Frames a full foyer, reception area, or retail floor from a single ceiling mount without requiring lens adjustment.
- IP66 + IK10 + NEMA4X: Weatherproof, vandal-resistant, and corrosion-rated — extends housing life on coastal or industrial sites.

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Hanwha QNV-C8011R 5MP AI Vandal Dome 3mm — Person/Vehicle Detect, 20m IR, 120dB WDR, IP66/IK10/NEMA4X
Hanwha QNV-C8011R 5MP AI Vandal Dome 3mm — Person/Vehicle Detect, 20m IR, 120dB WDR, IP66/IK10/NEMA4X
Vendor: Hanwha

Hanwha QNV-C8011R 5MP AI Vandal Dome 3mm — Person/Vehicle Detect, 20m IR, 120dB WDR, IP66/IK10/NEMA4X

Regular price $523.05 AUD Sale price $523.05 AUD Regular price $539.21 AUD
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  • 5MP high resolution
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- On-Device AI Classification: Distinguishes people and vehicles from general motion — reducing false alerts from wind, shadows, and animals on retail and perimeter sites.
- 5MP Wide Coverage at 3mm: A single dome frames ~100° horizontal — building entrances, walkways, and perimeter walls from one compact mount.
- 120dB WDR + WiseNR II: Preserves detail against strong backlight while WiseNR II cuts sensor noise in low-light scenes.
- IP66 + IK10 + NEMA4X: Adds corrosion resistance to the standard weatherproof + vandal combo — suits coastal, industrial, and publicly accessible outdoor mounts.

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Hanwha QNV-8080R 5MP Motorised Varifocal Vandal Dome 3.2-10mm — 30m IR, 120dB WDR, IP66/IK10
Hanwha QNV-8080R 5MP Motorised Varifocal Vandal Dome 3.2-10mm — 30m IR, 120dB WDR, IP66/IK10
Vendor: Hanwha

Hanwha QNV-8080R 5MP Motorised Varifocal Vandal Dome 3.2-10mm — 30m IR, 120dB WDR, IP66/IK10

Regular price $615.75 AUD Sale price $615.75 AUD Regular price $634.80 AUD
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  • 5MP high resolution
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- Adjust the Shot After Mounting: The 3.2-10mm motorised varifocal lens with 3.1x optical zoom lets installers dial in zoom and focus remotely over the network — no climbing back to reposition the housing.
- 30m IR Night Coverage: Built-in IR reaches 30m for driveways, loading bays, and covered outdoor areas after hours, no supplementary lighting required.
- 120dB WDR for High-Contrast Scenes: Preserves detail against strong backlight — counter areas with bright background windows, entry lobbies with sunlit glazing.
- IK10 Vandal + IP66 Weather: Aluminium dome suited to protected outdoor overhangs and publicly accessible mounts subject to deliberate interference or wind-driven rain.

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Hanwha QNV-8020R 5MP H.265 IR Vandal Dome 4mm — 20m IR, 120dB WDR, IP66/IK10
Hanwha QNV-8020R 5MP H.265 IR Vandal Dome 4mm — 20m IR, 120dB WDR, IP66/IK10
Vendor: Hanwha

Hanwha QNV-8020R 5MP H.265 IR Vandal Dome 4mm — 20m IR, 120dB WDR, IP66/IK10

Regular price $468.50 AUD Sale price $468.50 AUD Regular price $483.00 AUD
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  • 5MP high resolution
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- 5MP Detail With 4mm Coverage: A single dome frames retail floors, corridors, and parking overhangs at 2592x1944 without needing to tune focus remotely.
- 20m IR Night Coverage: Built-in IR LEDs sustain scene detail after site lighting shuts down, no supplementary lighting required.
- 120dB WDR at Glass Facades: Preserves detail against strong backlight — bright shopfront windows, glazed banking counters, sunlit parking overhangs.
- Vandal Rated IP66/IK10: Aluminium dome sealed for direct outdoor exposure and impact resistant, suited to publicly accessible mounts and covered outdoor areas.

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Hanwha QNV-7010R 4MP H.265 IR Vandal Dome 2.8mm — 30m IR, 120dB WDR, IP66/IK10
Hanwha QNV-7010R 4MP H.265 IR Vandal Dome 2.8mm — 30m IR, 120dB WDR, IP66/IK10
Vendor: Hanwha

Hanwha QNV-7010R 4MP H.265 IR Vandal Dome 2.8mm — 30m IR, 120dB WDR, IP66/IK10

Regular price $323.50 AUD Sale price $323.50 AUD Regular price $333.50 AUD
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  • 4MP high resolution
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- 4MP Fixed 2.8mm Wide Coverage: A single low-profile dome frames doorways, walkways, and shopfronts from soffit or wall mounts without needing a second unit for width.
- 30m IR Night Vision: Built-in IR LEDs sustain scene coverage across driveways and rear access points once ambient light drops, no supplementary lighting needed.
- 120dB WDR for Mixed-Light Entries: Preserves detail on both a sunlit exterior and a shaded foyer in the same frame — the everyday failure case for lower-tier domes at entry points.
- Vandal Rated IP66/IK10: Compact aluminium dome sealed for direct outdoor exposure and impact resistant, suited to school corridors, retail entries, and apartment common areas.

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About Hanwha Security Cameras

Hanwha Vision designs and manufactures network cameras that compete at the highest tier of global surveillance. From 4K multi-sensor units with independent AI per channel, to compact IR bullets and domes for everyday commercial use — the range is defined by NEMA 4X corrosion-resistant build quality, on-device AI analytics with colour/type attribute search, and WiseStream III AI-driven compression that reduces bandwidth by an average of 52% versus standard H.265. Every camera sold by Smarket is genuine ANZ-spec stock, RCM certified for Australian electromagnetic compliance, and backed by a 3-year Australian warranty. The portfolio spans five tiers: Q-Series value, Q-Series AI, P-Series performance AI, multi-sensor PNM, and PTZ/specialty. Wisenet 9 models add a dual NPU architecture that runs video processing and AI analytics on separate processors, with TPM 2.0 (FIPS 140-2) secure element and signed firmware. Browse below for every Hanwha Vision network camera Smarket carries — genuine stock, Sydney-based support, no grey imports.

What's Included in Hanwha Security Cameras

What is included with Hanwha Vision network camerasEvery Smarket-supplied Hanwha Vision network camera ships as genuine ANZ-spec stock in Hanwha original packaging. Standard inclusions vary by model and series but typically include:- Hanwha Vision network camera unit (bullet, dome, PTZ, multi-sensor, or fisheye)- Built-in IR or hybrid LED illuminator- Motorised varifocal or fixed lens (model-dependent, pre-installed)- Integrated junction box and sun shield (most outdoor models)- Mounting bracket and hardware kit- Quick start guide and installation manual- 3-year Smarket Australian warranty cardOptional accessories (sold separately): PFA150 pole mount, IPMECB-1121-12 bracket, TF/microSD card (up to 1 TB depending on model), Wisenet SSM/WAVE software licence, ARN-series NVR.

Hanwha Security Cameras Configurations & Specs

Hanwha Vision Network Camera ConfigurationsHanwha Vision's network camera range spans value Q-series through to premium P-series and multi-sensor PNM models. Select based on your resolution, AI, and environmental requirements.Bullet CamerasModel | Resolution | Lens | IR Range | WDR | Key Feature | RatingQNO-8010R | 5MP (2592×1944) | 2.8mm fixed (105°) | 20m | 120dB | H.265, WiseStream II | IP66/IK10QNO-8020R | 5MP (2592×1944) | 4.0mm fixed (80°) | 25m | 120dB | H.265, WiseStream II | IP66/IK10QNO-C8013R | 5MP (2592×1944) | 3.0mm fixed (100°) | 25m | 120dB | AI Analytics, BestShot | IP66/IK10QNO-C8083R | 5MP (2592×1944) | 3.2-10.2mm varifocal (95°-29°) | 30m | 120dB | AI, 3.2x Zoom, NEMA 4X | IP66/IK10/N4XQNO-C9083R | 8MP 4K (3840×2160) | 3.2-10.2mm varifocal (104°-31°) | 30m | 120dB | AI, 4K, WiseStream III | IP66/IK10/N4XDome CamerasModel | Resolution | Lens | IR Range | WDR | Key Feature | RatingQNV-7012R | 4MP (2560×1440) | 2.8mm fixed (108°) | 20m | 120dB | H.265, WiseStream II | IP66/IK10QNV-7082R | 4MP (2560×1440) | 3.2-10mm varifocal (99°-30°) | 30m | 120dB | AI, 3.1x Zoom, NEMA 4X | IP66/IK10/N4XQNV-8010R | 5MP (2592×1944) | 2.8mm fixed (105°) | 20m | 120dB | H.265, WiseStream II | IP66/IK10QND-C8023R | 5MP (2592×1944) | 3.2-10mm varifocal | 30m | 120dB | AI, Colour Attribute, BestShot | IP66/IK10/N4XQND-6012R | 2MP (1920×1080) | 3.2-10mm varifocal | 30m | 120dB | WiseStream II | IP66/IK10QND-7082R | 4MP (2560×1440) | 3.2-10mm varifocal | 30m | 120dB | AI, 3.1x Zoom | IP66/IK10/N4XQND-8010R | 5MP | 2.8mm fixed | 20m | 120dB | Fixed lens value | IP66/IK10QND-8080R | 5MP | Varifocal | 30m | 120dB | Varifocal | IP66/IK10/N4XPTZ CamerasModel | Resolution | Zoom | IR Range | WDR | Key Feature | RatingQNP-6250R | 2MP (1920×1080) | 25x (4.44-111mm) | IR | 120dB | WiseStream II, Defocus Detection | IP66/IK10QNP-6250H | 2MP (1920×1080) | 25x (4.44-111mm) | IR | 120dB | 60fps, Defocus Detection | IP66/IK10/N4XQNE-8011R | 5MP | 4.4-11mm varifocal | 20m | 120dB | Compact PT | IK10Multi-Sensor CamerasModel | Resolution | Sensors | IR Range | WDR | Key FeaturePNM-C9022RV | 2× 8MP 4K | Dual | IR | 120dB | Multi-directional, AI AnalyticsPNM-C34404RQPZ | 4× 4MP | Quad | IR | 120dB | 360° panoramic, AIPNM-C7083RVD | 4MP | Varifocal | 30m | 120dB | AI, NEMA 4XPNM-9084QZ | 5MP | Quad | IR | 120dB | Multi-directionalSpecialty & FisheyeModel | Type | Key Feature | ApplicationHV-QNE-C8013RL | Fisheye | 360° panoramic, AI analytics | Open areas, lobbiesHV-QNF-9010 | Fisheye | 12MP, wall/ceiling mount | Indoor panoramicHV-QNF-8010 | Fisheye | 5MP, compact | Small roomsHV-QNP-6320HS | PTZ | 32x zoom, AI auto-tracking | Long-range surveillanceNetwork Video RecordersModel | Channels | Storage | RAID | Form FactorARN-410S | 4-ch PoE+ | 1× HDD (up to 16TB) | — | Compact desktopARN-1610S | 16-ch PoE+ | 4× HDD (up to 64TB) | RAID 0/1/5 | 1U rackmountAll cameras feature WiseStream compression technology, H.265/H.264 encoding, ONVIF Profile S/T/G/M compliance, and are backed by Smarket's 3-year Australian warranty.

Comparing Hanwha Security Cameras Models

How to choose the right Hanwha Vision network cameraHanwha Vision's network camera portfolio spans multiple series designed for different deployment requirements. This guide helps you match the right series to your application.By form factor• Bullet cameras (QNO series) — Best for perimeter and outdoor long-view applications. Fixed-lens models (QNO-8010R, QNO-8020R) suit dedicated viewpoints; varifocal AI models (QNO-C8013R, QNO-C8083R, QNO-C9083R) offer flexible on-site reframing with on-device AI analytics. NEMA 4X rated on AI series.• Dome cameras (QNV, QND series) — Best for covered outdoor and indoor installations where vandal resistance is required. Fixed-lens (QNV-7012R, QNV-8010R) for standard coverage; varifocal (QNV-7082R, QND-C8023R) for adjustable field of view. All carry IK10 vandal rating.• PTZ cameras (QNP series) — Best for large-area surveillance requiring active monitoring. 25x optical zoom with remote pan/tilt/zoom control, AI auto-tracking on select models. Suited to car parks, construction sites, and public spaces.• Multi-sensor cameras (PNM series) — Best for covering wide areas from a single mounting point. Two to four independent sensors with per-channel AI analytics. One IP address replaces multiple individual cameras at intersections, loading docks, and building perimeters.• Fisheye cameras (HV-QNE, HV-QNF series) — Best for 360° panoramic indoor coverage. Single camera replaces multiple fixed lenses in open-plan areas, lobbies, and retail floors.By AI capability• Non-AI (QNO-8010R, QNO-8020R, QNV-7012R, QNV-8010R, QND-6012R) — H.265, WiseStream II, 120dB WDR. Suitable for standard surveillance where object classification is handled by the VMS or NVR.• Q-Series AI (QNO-C8013R, QNO-C8083R, QNO-C9083R, QNV-7082R, QND-C8023R) — On-device person/vehicle classification, colour attribute search, BestShot thumbnail. WiseStream III compression. NEMA 4X corrosion resistance.• P-Series AI (PNV, PNO, PND, PNM) — Wisenet 9 dual-NPU architecture, WiseNR II AI noise reduction, motorised varifocal lenses. Designed for critical infrastructure, government, and demanding environmental deployments.By environment• Indoor only — QND series domes, HV-QNF fisheye, selected QNP PTZ. No weather rating required.• Outdoor standard (IP66/IK10) — QNO bullets, QNV domes. Weatherproof and vandal-resistant for general external use.• Outdoor harsh environment (NEMA 4X + IP66/IK10) — Q-series AI and P-series models. Corrosion-resistant construction for coastal, chemical, agricultural, and industrial sites where standard IP66 housings degrade.All Hanwha Vision network cameras share common platform benefits: H.265/H.264 encoding, ONVIF Profile S/T/G/M compliance, PoE+ power, edge storage via microSD with ANR, and compatibility with Wisenet SSM, WAVE, and third-party VMS platforms. Every camera sold by Smarket is genuine ANZ-spec stock with 3-year Australian warranty.

Why Choose Hanwha Security Cameras?

Why choose Hanwha Vision network cameras?- Korean engineering heritage. Hanwha Vision was born from Samsung Techwin, one of the world's most advanced technology manufacturers. Every camera reflects decades of optics, sensor, and semiconductor expertise — not rebranded white-label hardware.- NEMA 4X corrosion resistance. P-series and Q-series AI models carry NEMA 4X certification — the highest corrosion resistance rating commonly available in network cameras. Standard on more Hanwha models than any other major brand. Suitable for coastal, chemical, agricultural, and industrial environments where IP66-only cameras deteriorate within months.- WiseStream III AI compression. Hanwha's proprietary AI-driven encoding reduces bandwidth by an average of 52% vs standard H.265, and up to 80% in low-motion scenes. The AI identifies regions of interest (people, vehicles, faces) and preserves quality there, while applying higher compression to static background areas. Lower storage costs, longer retention, no infrastructure upgrades.- Wisenet 9 dual-NPU architecture. Premium models feature two separate neural processing units — one dedicated to image quality (WiseNR II noise reduction, lens distortion correction), the other to AI analytics (object detection, classification, attribute extraction). Both run simultaneously without compromising frame rate or resolution.- On-device AI analytics across the range. Person/vehicle classification, colour attribute search (upper/lower clothing colour, vehicle colour/type), BestShot thumbnail capture, and optional AI auto-tracking on PTZ models. No server-side processing required — all analytics run on the camera.- Multi-sensor efficiency. PNM series places two to four independent 4K sensors in a single housing, each with independent AI analytics. One IP address, one PoE+ cable, one mount — replaces four individual cameras at intersections, car parks, and perimeters.- Enterprise-grade cybersecurity. TPM 2.0 (FIPS 140-2) secure element, FIPS 140-3 Level 3 on Wisenet 9 models, signed firmware, secure boot, and HTTPS encryption. Hanwha is among the few surveillance manufacturers to hold FIPS 140-3 Level 3 certification.- 3-year Australian warranty. Smarket is an authorised Hanwha Vision distributor. Every network camera is genuine ANZ-spec stock with full local warranty, RCM certification, and Sydney-based support — no grey imports.

Common Questions about Hanwha Security Cameras

What is the difference between Hanwha Q-Series and P-Series cameras?

Q-Series is Hanwha's value-to-mid-range line covering fixed-lens and varifocal bullet/dome cameras up to 8MP 4K. Q-Series AI models add on-device AI analytics with WiseStream III compression and NEMA 4X corrosion resistance. P-Series is the premium AI line featuring Wisenet 9 dual-NPU architecture, WiseNR II AI noise reduction, motorised varifocal lenses, and full NEMA 4X/IK10/IP66 ratings across the range. P-Series is designed for critical infrastructure, government, and demanding environmental deployments.

What is WiseStream III and how much bandwidth does it save?

WiseStream III is Hanwha's AI-powered video compression technology. It identifies regions of interest — people, vehicles, faces — and preserves encoding quality in those areas while applying higher compression to static background regions. Independently verified testing shows an average bandwidth reduction of 52% vs standard H.265, and up to 80% in low-motion or low-complexity scenes. This translates to lower storage costs, longer retention periods, and the ability to add more cameras without upgrading network infrastructure.

Do Hanwha cameras support ONVIF?

Yes. All Hanwha Vision network cameras support ONVIF Profile S, T, G, and M, ensuring compatibility with major VMS platforms including Milestone XProtect, Genetec Security Center, Hanwha Wisenet SSM, and Hanwha WAVE. ONVIF compliance is standard across Q-Series, P-Series, multi-sensor, and PTZ models.

What is Wisenet 9 and which cameras have it?

Wisenet 9 is Hanwha's flagship system-on-chip featuring a dual NPU (Neural Processing Unit) architecture. One NPU handles image quality processing — WiseNR II AI noise reduction, lens distortion correction, wide dynamic range — while the second NPU runs AI analytics. This separation ensures analytics do not compromise video quality or frame rate. Wisenet 9 is found in P-Series premium cameras including select PNV, PNO, PND, and PNM models.

Are Hanwha cameras RCM certified for Australia?

Yes. All Hanwha Vision network cameras sold by Smarket carry RCM (AS/NZS CISPR 32 Class A) certification, confirming compliance with Australian and New Zealand electromagnetic compatibility standards. Combined with genuine ANZ-spec stock and 3-year Australian warranty, every camera is fully compliant for commercial installation in Australia.

What recording options work with Hanwha cameras?

Hanwha cameras record to any ONVIF-compatible NVR, including Hanwha's own ARN series (4-channel ARN-410S and 16-channel ARN-1610S with RAID support). They also work with third-party VMS platforms via ONVIF, RTSP streaming, or direct-to-SD recording (on-camera edge storage with ANR — Automatic Network Replenishment — ensures no footage is lost during network outages).

Do Hanwha cameras include a warranty?

Yes. Every Hanwha Vision network camera purchased from Smarket is covered by a 3-year Australian warranty. Smarket is an authorised Hanwha Vision distributor, and all stock is genuine ANZ-spec product — no grey imports, no parallel-market units.

Before you buy

What customers ask most before ordering from this range — and how we deliver.

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Will these cameras work with my existing NVR?

Most of our Hikvision and Dahua cameras support ONVIF, so they'll work with many third-party NVRs for basic recording. However, AI features like AcuSense, WizSense and active deterrence only work fully when the camera and NVR are the same brand. If you're adding to an existing system, email us the NVR model and we'll confirm compatibility before you buy.

Can I mix different cameras on one NVR, or add more later?

Yes. You can mix 6MP and 8MP, or ColorVu and AcuSense, on the same NVR as long as the total bandwidth stays within the NVR's rating (we check this for every kit we sell). To add cameras later, just plug them into a spare PoE port on the NVR — no reconfiguration needed. This is why we suggest an 8-channel NVR even if you start with 4 cameras.

How long does delivery take?

Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.

How much is shipping?

Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.

What warranty do you offer?

All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.

What is your return policy?

You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.

Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?

Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.