HiLook Pro by Hikvision IPC-T581H-MU 8MP Hi-Color Fixed Turret Network Camera
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Vendor:
Hilook
HiLook Pro by Hikvision IPC-T581H-MU 8MP Hi-Color Fixed Turret Network Camera
SKU: IPC-T581H-MU
Description
- 8MP 4K Resolution: Captures ultra-clear video at 3840 × 2160 for critical detail.
- Full-Time Color with White LED: Delivers vivid color imagery 24/7 using built-in LED illumination, eliminating traditional IR night vision.
- AI Human and Vehicle Detection: Employs deep learning to intelligently classify targets while reducing false alarms.
- Dual Built-In Microphones: Records stereo-quality audio for comprehensive security monitoring.
- IP67 Weatherproof Housing: Ensures durable outdoor operation against dust and water ingress.
- H.265+ Compression: Significantly reduces bandwidth and storage demands without compromising video quality.
Regular price
$260.00 AUD
Sale price
$260.00 AUD
Regular price
$261.80 AUD
Sale
0.69%
$1.80 AUD
(0.69%)
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Delivery, warranty & returns · shipped from Australian stock
- Tracked delivery on every order. The tracking number is emailed as soon as it ships.
- Metro delivery: 2–4 business days. Regional areas may take longer. Free standard shipping over $300, flat $25 under.
- 3-year warranty on cameras and recorders, back-to-base, plus your Australian Consumer Law rights.
- 30-day returns on unopened items. Faulty on arrival? We cover return shipping.
- Genuine Australian stock. Never grey imports. Prices include GST.
In stock
HiLook Pro by Hikvision IPC-T581H-MU 8MP Hi-Color Fixed Turret Network Camera
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All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
Build your setup
Build a complete CCTV system
—
Complete setup from
$801.00
A camera needs an NVR, a hard drive, and cabling to work. Add everything below, or pick a ready-made kit.
Add accessories
Optional. Junction box → hides & weatherproofs cable joins (best for outdoors). Brackets → only if mounting on a corner or under eaves. Cable → one per camera; skip if you already have your own.
01Overview
What the IPC-T581H-MU is
The IPC-T581H-MU is an 8MP full-colour turret camera for uninterrupted 24/7 colour surveillance.
Equipped with advanced ColorVu technology, dual built-in microphones, and smart human and vehicle classification.
See it in action
What the IPC-T581H-MU features actually look like
Representative illustrations of how each key feature performs in a real scene.
8MP Ultra HD
8MP (4K) resolution captures four times the detail of 1080p.
Even when a person or car is far down the driveway, you can zoom in and still recognise a face or read a number plate — detail that lower-resolution cameras lose.
Even when a person or car is far down the driveway, you can zoom in and still recognise a face or read a number plate — detail that lower-resolution cameras lose.
Full Color Night Vision
Unlike plain black-and-white night vision, this camera can capture colour after dark — so you can pick out the actual colour of a car, a jacket or a bag, detail that grey infrared footage loses.
False Alarm Reduction
Filtering helps separate real activity from harmless movement like rain, leaves or pets, so you get fewer pointless notifications and the alerts that matter stand out.
Human/Vehicle Detection
Smart detection focuses on people and vehicles and can ignore things like swaying branches, rain or small animals — helping cut down false alerts and making the right moments easier to find.
IP67 Weatherproof
Sealed against dust and water to IP67, built to keep working through rain, storms and harsh sun — suitable for fully outdoor mounting.
Illustrative — simulated for demonstration
02Engineering
IPC-T581H-MU specifications
- 8MP / 4K Resolution (3840 × 2160) for ultra-detailed imaging.
- Built-in warm white LED for full-color surveillance 24/7, even in total darkness (up to 30m range).
- Dual built-in microphones for high-quality audio recording.
- AI-powered human and vehicle detection, reducing false alarms.
- IP67 weatherproof housing for reliable outdoor operation.
- H.265+ compression for efficient bandwidth and storage.
- Smart Motion Detection (SMD) with deep learning for accurate alerts.
- True WDR (130 dB) for balanced imaging in high-contrast lighting.
- Supports microSD card up to 512 GB for local storage.
- Built-in warm white LED for full-color surveillance 24/7, even in total darkness (up to 30m range).
- Dual built-in microphones for high-quality audio recording.
- AI-powered human and vehicle detection, reducing false alarms.
- IP67 weatherproof housing for reliable outdoor operation.
- H.265+ compression for efficient bandwidth and storage.
- Smart Motion Detection (SMD) with deep learning for accurate alerts.
- True WDR (130 dB) for balanced imaging in high-contrast lighting.
- Supports microSD card up to 512 GB for local storage.
03Full datasheet
Detailed specifications
Camera & Image
| Feature | Detail |
|---|---|
| Image Sensor | 1/1.8" Progressive Scan CMOS |
| Max. Resolution | 3840 × 2160 |
| Min. Illumination | Color: 0.0005 Lux @ (F1.0, AGC ON), 0 Lux with light |
| Shutter Time | 1 s to 1/100,000 s |
| Day & Night | IR cut filter |
| Image Parameters Switch | Yes |
| Image Settings | Rotate mode, saturation, brightness, contrast, sharpness, gain, white balance, adjustable by client software or web browser |
| Day/Night Switch | Day, Night, Auto, Schedule |
| Image Enhancement | BLC, HLC, 3D DNR, Distortion Correction, Defog |
| SNR | ≥ 52 dB |
| WDR | 130 dB |
| Image Stabilization | EIS |
| Privacy Mask | 4 programmable polygon privacy masks |
Lens & Distance
| Feature | Detail |
|---|---|
| Lens Type | Fixed focal lens, 2.8 and 4 mm optional |
| Focal Length & FOV | 2.8 mm, horizontal FOV 108.8°, vertical FOV 56.4°, diagonal FOV 134.3° | 4 mm, horizontal FOV 93.3°, vertical FOV 47.2°, diagonal FOV 114.2° |
| Lens Mount | M16 |
| Iris Type | Fixed |
| Aperture | F1.0 |
| Depth of Field | 2.8 mm: 3.3 m to ∞ | 4 mm: 3.8 m to ∞ |
| DORI | 2.8 mm: D: 89 m, O: 35 m, R: 17 m, I: 8 m | 4 mm: D: 109 m, O: 43 m, R: 21 m, I: 10 m |
| Pan Range | 0° to 360° |
| Tilt Range | 0° to 75° |
| Rotation Range | 0° to 360° |
Night Vision
| Feature | Detail |
|---|---|
| Supplement Light Type | White Light |
| Supplement Light Range | Up to 30 m |
Video
| Feature | Detail |
|---|---|
| Main Stream | 50 Hz: 25 fps (3840 × 2160, 3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) |
| Sub-Stream | 50 Hz: 25 fps (1280 × 720, 640 × 480, 640 × 360) |
| Third Stream | 50 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360); *Third stream is supported under certain settings. |
| Video Compression | Main stream: H.265/H.264/H.264+/H.265+; Sub-stream: H.265/H.264/MJPEG; Third stream: H.265/H.264; *Third stream is supported under certain settings. |
| Video Bit Rate | 32 Kbps to 16 Mbps |
| H.264 Type | Baseline Profile, Main Profile, High Profile |
| H.265 Type | Main Profile |
| Bit Rate Control | CBR, VBR |
| Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Region of Interest (ROI) | 1 fixed region for main stream |
Audio
| Feature | Detail |
|---|---|
| Audio Type | Mono sound with built-in dual-mic |
| Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/16 Kbps to 64 Kbps (AAC-LC)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3) |
| Audio Compression | G.711/G.722.1/G.726/MP2L2/PCM/MP3/AAC-LC |
| Audio Sampling Rate | 8 kHz/16 kHz/32 kHz/48 kHz |
| Environment Noise Filtering | Yes |
| Built-in Microphone | Arrayed dual-microphone |
AI & Deep Learning
| Feature | Detail |
|---|---|
| Face Capture | Yes |
| Perimeter Protection | Line crossing, intrusion, region entrance, region exiting; Support alarm triggering by specified target types (human and vehicle) |
Network & Storage
| Feature | Detail |
|---|---|
| Protocols | TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, RTCP, NTP, UPnP, SMTP, IGMP, 802.1X, QoS, IPv4, IPv6, UDP, Bonjour, SSL/TLS, PPPoE, SNMP, WebSocket, WebSockets, SRTP, SFTP |
| Simultaneous Live View | Up to 6 channels |
| API | ONVIF (Profile S, Profile G, Profile T), ISAPI, SDK, ISUP |
| User/Host | Up to 32 users; 3 user levels: administrator, operator, and user |
| Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, WSSE and digest authentication for Open Network Video Interface, RTP/RTSP over HTTPS, control timeout settings, security audit log, TLS 1.1/1.2/1.3, host authentication (MAC address) |
| Network Storage | NAS (NFS, SMB/CIFS), Auto Network Replenishment (ANR) |
| Client | iVMS-4200, Hik-Connect, Hik-Central |
| Web Browser | Plug-in free live view: Chrome 80+, Firefox 80+, Edge 89+; Local service: Chrome 80+, Firefox 80+, Edge 89+ |
Event & Alarm
| Feature | Detail |
|---|---|
| Basic Event | Motion detection (support alarm triggering by specified target types (human and vehicle)), video tampering alarm, exception |
| Smart Event | Scene change detection |
| Linkage | Upload to FTP/NAS/memory card, notify surveillance center, trigger recording, trigger capture, send email |
Interface
| Feature | Detail |
|---|---|
| Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
| On-Board Storage | Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 512 GB |
| Reset Key | Yes |
General & Environment
| Feature | Detail |
|---|---|
| Power | 12 VDC ± 25%, 0.7 A, max. 8.5 W, Ø 5.5 mm coaxial power plug, reverse polarity protection; PoE: IEEE 802.3af, Class 3, max. 11 W |
| Material | Cover: Metal, main body: Metal |
| Dimension | Ø 138.3 mm × 115.4 mm (Ø 5.4" × 4.5") |
| Package Dimension | 170 mm × 170 mm × 160 mm (6.7" × 6.7" × 6.3") |
| Weight | Approx. 750 g (1.7 lb.) |
| With Package Weight | Approx. 1140 g (2.5 lb.) |
| Storage Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| Startup and Operating Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General Function | Heartbeat, mirror, flash log, password reset via email, pixel counter, anti-banding |
| Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| EMC | CE-EMC: EN 55032:2015+A1:2020, EN 50130-4:2011+A1:2014, EN IEC 61000-3-2:2019+A1:2021, EN 61000-3-3:2013+A1:2019+A2:2021; RCM: AS/NZS CISPR 32: 2015; IC: ICES-003: Issue 7; KC: KN32: 2015, KN35: 2015 |
| Safety | UL: UL 62368-1; CB: IEC 62368-1: 2014+A11; CE-LVD: EN 62368-1: 2014/A11: 2017 |
| Environment | CE-RoHS: 2011/65/EU |
| Protection | IP67: IEC 60529-2013 |
| Camera & Image — Image Sensor | 1/1.8" Progressive Scan CMOS |
|---|---|
| Camera & Image — Max. Resolution | 3840 × 2160 |
| Camera & Image — Min. Illumination | Color: 0.0005 Lux @ (F1.0, AGC ON), 0 Lux with light |
| Camera & Image — Shutter Time | 1 s to 1/100,000 s |
| Camera & Image — Day & Night | IR cut filter |
| Camera & Image — Image Parameters Switch | Yes |
| Camera & Image — Image Settings | Rotate mode, saturation, brightness, contrast, sharpness, gain, white balance, adjustable by client software or web browser |
| Camera & Image — Day/Night Switch | Day, Night, Auto, Schedule |
| Camera & Image — Image Enhancement | BLC, HLC, 3D DNR, Distortion Correction, Defog |
| Camera & Image — SNR | ≥ 52 dB |
| Camera & Image — WDR | 130 dB |
| Camera & Image — Image Stabilization | EIS |
| Camera & Image — Privacy Mask | 4 programmable polygon privacy masks |
| Lens & Distance — Lens Type | Fixed focal lens, 2.8 and 4 mm optional |
| Lens & Distance — Focal Length & FOV | 2.8 mm, horizontal FOV 108.8°, vertical FOV 56.4°, diagonal FOV 134.3° | 4 mm, horizontal FOV 93.3°, vertical FOV 47.2°, diagonal FOV 114.2° |
| Lens & Distance — Lens Mount | M16 |
| Lens & Distance — Iris Type | Fixed |
| Lens & Distance — Aperture | F1.0 |
| Lens & Distance — Depth of Field | 2.8 mm: 3.3 m to ∞ | 4 mm: 3.8 m to ∞ |
| Lens & Distance — DORI | 2.8 mm: D: 89 m, O: 35 m, R: 17 m, I: 8 m | 4 mm: D: 109 m, O: 43 m, R: 21 m, I: 10 m |
| Lens & Distance — Pan Range | 0° to 360° |
| Lens & Distance — Tilt Range | 0° to 75° |
| Lens & Distance — Rotation Range | 0° to 360° |
| Night Vision — Supplement Light Type | White Light |
| Night Vision — Supplement Light Range | Up to 30 m |
| Video — Main Stream | 50 Hz: 25 fps (3840 × 2160, 3200 × 1800, 2688 × 1520, 1920 × 1080, 1280 × 720) |
| Video — Sub-Stream | 50 Hz: 25 fps (1280 × 720, 640 × 480, 640 × 360) |
| Video — Third Stream | 50 Hz: 10 fps (1920 × 1080, 1280 × 720, 640 × 480, 640 × 360); *Third stream is supported under certain settings. |
| Video — Video Compression | Main stream: H.265/H.264/H.264+/H.265+; Sub-stream: H.265/H.264/MJPEG; Third stream: H.265/H.264; *Third stream is supported under certain settings. |
| Video — Video Bit Rate | 32 Kbps to 16 Mbps |
| Video — H.264 Type | Baseline Profile, Main Profile, High Profile |
| Video — H.265 Type | Main Profile |
| Video — Bit Rate Control | CBR, VBR |
| Video — Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Video — Region of Interest (ROI) | 1 fixed region for main stream |
| Audio — Audio Type | Mono sound with built-in dual-mic |
| Audio — Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/16 Kbps to 64 Kbps (AAC-LC)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3) |
| Audio — Audio Compression | G.711/G.722.1/G.726/MP2L2/PCM/MP3/AAC-LC |
| Audio — Audio Sampling Rate | 8 kHz/16 kHz/32 kHz/48 kHz |
| Audio — Environment Noise Filtering | Yes |
| Audio — Built-in Microphone | Arrayed dual-microphone |
| AI & Deep Learning — Face Capture | Yes |
| AI & Deep Learning — Perimeter Protection | Line crossing, intrusion, region entrance, region exiting; Support alarm triggering by specified target types (human and vehicle) |
| Network & Storage — Protocols | TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, RTCP, NTP, UPnP, SMTP, IGMP, 802.1X, QoS, IPv4, IPv6, UDP, Bonjour, SSL/TLS, PPPoE, SNMP, WebSocket, WebSockets, SRTP, SFTP |
| Network & Storage — Simultaneous Live View | Up to 6 channels |
| Network & Storage — API | ONVIF (Profile S, Profile G, Profile T), ISAPI, SDK, ISUP |
| Network & Storage — User/Host | Up to 32 users; 3 user levels: administrator, operator, and user |
| Network & Storage — Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, WSSE and digest authentication for Open Network Video Interface, RTP/RTSP over HTTPS, control timeout settings, security audit log, TLS 1.1/1.2/1.3, host authentication (MAC address) |
| Network & Storage — Network Storage | NAS (NFS, SMB/CIFS), Auto Network Replenishment (ANR) |
| Network & Storage — Client | iVMS-4200, Hik-Connect, Hik-Central |
| Network & Storage — Web Browser | Plug-in free live view: Chrome 80+, Firefox 80+, Edge 89+; Local service: Chrome 80+, Firefox 80+, Edge 89+ |
| Event & Alarm — Basic Event | Motion detection (support alarm triggering by specified target types (human and vehicle)), video tampering alarm, exception |
| Event & Alarm — Smart Event | Scene change detection |
| Event & Alarm — Linkage | Upload to FTP/NAS/memory card, notify surveillance center, trigger recording, trigger capture, send email |
| Interface — Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
| Interface — On-Board Storage | Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 512 GB |
| Interface — Reset Key | Yes |
| General & Environment — Power | 12 VDC ± 25%, 0.7 A, max. 8.5 W, Ø 5.5 mm coaxial power plug, reverse polarity protection; PoE: IEEE 802.3af, Class 3, max. 11 W |
| General & Environment — Material | Cover: Metal, main body: Metal |
| General & Environment — Dimension | Ø 138.3 mm × 115.4 mm (Ø 5.4" × 4.5") |
| General & Environment — Package Dimension | 170 mm × 170 mm × 160 mm (6.7" × 6.7" × 6.3") |
| General & Environment — Weight | Approx. 750 g (1.7 lb.) |
| General & Environment — With Package Weight | Approx. 1140 g (2.5 lb.) |
| General & Environment — Storage Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General & Environment — Startup and Operating Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General & Environment — General Function | Heartbeat, mirror, flash log, password reset via email, pixel counter, anti-banding |
| General & Environment — Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| General & Environment — EMC | CE-EMC: EN 55032:2015+A1:2020, EN 50130-4:2011+A1:2014, EN IEC 61000-3-2:2019+A1:2021, EN 61000-3-3:2013+A1:2019+A2:2021; RCM: AS/NZS CISPR 32: 2015; IC: ICES-003: Issue 7; KC: KN32: 2015, KN35: 2015 |
| General & Environment — Safety | UL: UL 62368-1; CB: IEC 62368-1: 2014+A11; CE-LVD: EN 62368-1: 2014/A11: 2017 |
| General & Environment — Environment | CE-RoHS: 2011/65/EU |
| General & Environment — Protection | IP67: IEC 60529-2013 |
04Why choose this
Built for the way you actually use the IPC-T581H-MU
Hi-Color 24/7 Full Colour — No IR
Uses warm white LED only. No black-and-white IR switching at all. Footage stays in colour around the clock.
Dual Built-in Microphones
Arrayed dual-mic design for clearer audio capture than single-mic cameras. Records conversations and ambient sound.
Smart Human & Vehicle Detection
Deep learning AI classifies people and vehicles. Reduces false alerts from animals and weather.
IP67 Metal Housing + 512 GB SD
Weatherproof metal body. Supports up to 512 GB microSD for edge recording.
05Where it fits
Right at home in these scenarios
Front Porch or Entry
Full-colour footage shows visitor details clearly at night. Dual mics capture doorstep conversations. 8 MP identifies faces.
Driveway or Carport
Warm white LED keeps footage in vivid colour all night. AI alerts only on people and cars — not possums.
Small Business Entry
Budget-friendly 4K full-colour camera. Dual mics record interactions for evidence.
Covered Car Park or Awning
No IR glow or reflection off glass. Full-colour footage helps identify visitors and vehicles.
06Setup
Installation & setup
-
01
What's in the Box
- HiLook IPC-T581H-MU Camera × 1
- Mounting Screws & Anchors × 1 set
- Quick Start Guide × 1
-
02
Installation Requirements
- Power: PoE (IEEE 802.3af) or 12V DC.
- Cable: Cat5e or Cat6, max 100 m.
- Mounting: Wall or soffit. Camera weighs about 750 g. Metal housing.
- Height: 2.5–3 m for best results. Note: white LED is always on when in colour mode — consider neighbour impact.
-
03
App Setup
- Download Hik-Connect or HiLookVision app (iOS or Android). Create an account.
- Power the camera via PoE. Wait about 60 seconds.
- Add by QR code or serial number.
- Set detection zones and notification preferences. Adjust white LED brightness in the web interface.
08Questions
Frequently asked about the IPC-T581H-MU
Q.01
What does Hi-Color mean?
Hi-Color is HiLook's name for 24/7 full-colour imaging using warm white LED lighting. It uses ColorVu technology from Hikvision. There is no IR on this camera — it stays in colour at all times.
Q.02
Does it have a speaker for two-way talk?
No. It has dual built-in microphones for audio recording but no speaker. For two-way talk, look at the T289PH-MU/SL or T269H series.
Q.03
Will it work with Hikvision NVRs?
Yes. Fully compatible with Hikvision and HiLook NVRs and most ONVIF recorders.
Q.04
What happens in total darkness?
The warm white LED provides its own light. The camera does not need external lighting. However, the white LED is visible — it glows like a small floodlight.
Q.05
Is there a black version?
Yes. The IPC-T581H-MU_BLK is the same camera in a black housing.
Q.06
What is the white light range?
Up to 30 m.
Buying from Smarket
Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?
Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.
How long does delivery take?
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
How much is shipping?
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
What warranty do you offer?
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
What is your return policy?
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Do you offer installation?
We can connect you with licensed installers in Sydney and Melbourne. Installation typically starts from around $200 per camera depending on cable runs and site conditions. Email sales@smarket.com.au with your address and camera count for a quote.