Hikvision Tandemvu DS-2SE3C404MWG-E-14 4mp+4mp PTZ Camera, 4x Zoom, IR 40m
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Hikvision

Hikvision Tandemvu DS-2SE3C404MWG-E-14 4mp+4mp PTZ Camera, 4x Zoom, IR 40m

SKU: DS-2SE3C404MWG-E-14
Description

The Hikvision DS-2SE3C404MWG-E/14 is a TandemVu PTZ that combines a fixed 4 MP ColorVu bullet for a permanent wide view with a 4 MP PTZ camera for 4x zoom close-ups, in one compact unit. It adds human and vehicle detection, built-in two-way audio and a hybrid IR and white-light night view, which suits shops, yards and small commercial sites.

Key points
- Two channels: fixed 4 MP bullet + 4 MP PTZ, both 2560 x 1440
- 4x optical zoom (2.8 to 12 mm) plus 16x digital on the PTZ channel
- Bullet white light to 30 m (full colour) + IR; PTZ IR to 40 m
- Human and vehicle detection with target tracking
- Built-in microphone and speaker for two-way audio
- 120 dB WDR; IP66; PoE+ or 12 VDC
- Tracks a target found on the wide channel (steady, walking-pace)
4MP Ultra HD 30m IR Night Vision 40m IR Night Vision Dual-Light Night Vision Full Color Night Vision IP66 Weatherproof Built-in Microphone Built-in Speaker Two-Way Audio
$464.65 AUD $464.65 AUD $614.00 AUD
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  • Same-day dispatch on in-stock orders placed before 2pm, Sydney time.
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  • 3-year warranty on cameras and recorders, back-to-base, plus your Australian Consumer Law rights.
  • 30-day returns on unopened items. Faulty on arrival? We cover return shipping.
  • Genuine Australian stock. Never grey imports. Prices include GST.
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Bundle total: $464.65

§ 01Overview

What the DS-2SE3C404MWG-E-14 is

The Hikvision DS-2SE3C404MWG-E/14 is a TandemVu PTZ, which means it puts two cameras in one housing: a fixed 4 MP ColorVu bullet that always holds a wide 114.9-degree overview, and a 4 MP PTZ camera with 4x optical zoom that closes in on detail. You get the full scene and a zoomed detail view at the same time, so nothing is missed while the PTZ is looking elsewhere. Both channels record 2560 x 1440, and 120 dB Wide Dynamic Range keeps faces readable against a bright doorway or forecourt.

It is built around smart detection rather than raw reach. The camera classifies people and vehicles, so it can track a target spotted on the wide channel and keep perimeter alarms to real targets. A built-in microphone and speaker give true two-way audio, so an operator can listen in and talk back through the camera, which is handy for a shopfront, gate or yard. The bullet channel uses hybrid lighting: white light to 30 metres for full-colour night video, or infrared when you prefer a discreet black-and-white image, while the PTZ channel has IR to 40 metres.

One honest note on tracking: this is a value-series TandemVu, so it will follow a target found on the wide view, but the pan and tilt are slower than the high-end professional PTZs. A person walking is fine; for fast tracking of vehicles, step up to a professional model. It is rated IP66 for outdoor use, runs on PoE+ or 12 VDC so it is easy to install, and records to a Hikvision NVR or a microSD card. It suits shops, car parks, driveways and small commercial yards that want overview, zoom and audio in a single tidy unit.

See it in action

What the DS-2SE3C404MWG-E-14 features actually look like

Representative illustrations of how each key feature performs in a real scene.

4MP Ultra HD — 4MP captures roughly twice the detail of standard 1080p.

4MP Ultra HD

4MP captures roughly twice the detail of standard 1080p.
30m IR Night Vision — Built-in infrared lets the camera see in complete darkness up to around 30m — enough ... (1/2)
30m IR Night Vision — Built-in infrared lets the camera see in complete darkness up to around 30m — enough ... (2/2)

30m IR Night Vision

Built-in infrared lets the camera see in complete darkness up to around 30m — enough for a typical driveway, front yard or entrance. People and vehicles stay clear in black-and-white, brighter the closer they are.
40m IR Night Vision — Built-in infrared sees in total darkness up to around 40m, reaching further across a ... (1/2)
40m IR Night Vision — Built-in infrared sees in total darkness up to around 40m, reaching further across a ... (2/2)

40m IR Night Vision

Built-in infrared sees in total darkness up to around 40m, reaching further across a larger yard or laneway. Subjects appear in clear black-and-white, sharper and brighter as they get closer.
Dual-Light Night Vision — Combines infrared with a warm spotlight so it can light a scene in colour at nigh...

Dual-Light Night Vision

Combines infrared with a warm spotlight so it can light a scene in colour at night rather than relying on black-and-white alone — clearer, more useful footage when there's something to see.
Full Color Night Vision — Unlike plain black-and-white night vision, this camera can capture colour after d...

Full Color Night Vision

Unlike plain black-and-white night vision, this camera can capture colour after dark — so you can pick out the actual colour of a car, a jacket or a bag, detail that grey infrared footage loses.
Two-Way Audio — Talk and listen in real time through the app — tell a courier where to leave a parcel, or s...

Two-Way Audio

Talk and listen in real time through the app — tell a courier where to leave a parcel, or speak to someone at the gate, whether you're home or away.

Illustrative — simulated for demonstration

§ 02Engineering

DS-2SE3C404MWG-E-14 specifications

- TandemVu dual channel: fixed 4 MP ColorVu bullet + 4 MP 4x PTZ
- Both channels 2560 x 1440; 4x optical (2.8 to 12 mm) plus 16x digital
- Bullet hybrid light: white light to 30 m for full colour, or IR
- PTZ channel IR to 40 m for discreet night close-ups
- Human and vehicle detection with target tracking
- Built-in microphone and speaker for two-way audio
- 120 dB WDR, HLC, BLC and 3D DNR for mixed light
- IP66 outdoor body; PoE+ or 12 VDC; microSD recording

§ 03Full datasheet

Detailed specifications

Camera & Image

Camera & Image — Hikvision Tandemvu DS-2SE3C404MWG-E-14 4mp+4mp PTZ Camera, 4x Zoom, IR 40m
FeatureDetail
Image Sensor [Bullet channel]: 1/2.8" Progressive Scan CMOS; [PTZ channel]: 1/2.8" progressive scan CMOS
Min. Illumination [Bullet channel]: Color: 0.01 Lux @ (F1.6, AGC ON), B/W: 0.005 Lux @ (F1.6, AGC ON), 0 Lux with IR; [PTZ channel]: Color: 0.01 Lux @ (F1.5, AGC ON), B/W: 0.005Lux @ (F1.5, AGC ON), 0 Lux with IR
Shutter Speed 1 s to 1/30,000 s
Slow Shutter yes
Zoom [PTZ channel] 4 × optical, 16 × digital
Day & Night ICR
Max. Resolution [Bullet channel] 2560 × 1440, [PTZ channel] 2560 × 1440
Image Settings sharpness, saturation, brightness, contrast
Wide Dynamic Range (WDR) 120 dB
SNR ≥ 52 dB
Defog Digital defog
Day/Night Switch day, night, auto, scheduled-switch
Image Enhancement BLC, HLC, 3D DNR
Privacy Mask [Bullet channel] 24 programmable polygon privacy masks, [PTZ channel] 24 programmable polygon privacy masks
Regional Focus [Bullet channel] No, [PTZ channel] Yes
Regional Exposure [Bullet channel] No, [PTZ channel] Yes
Image Parameters Switch Yes

§ 04Why choose this

Built for the way you actually use the DS-2SE3C404MWG-E-14

Overview and zoom at once

A fixed wide bullet plus a 4x PTZ in one unit means you never lose the full scene while zooming in on a detail.

Full colour at night, or discreet IR

The ColorVu bullet gives full-colour video to 30 m under white light, or switches to infrared when you want a quieter black-and-white image.

Talk back through the camera

A built-in mic and speaker give real two-way audio for warning off visitors or speaking to staff and customers.

Simple PoE+ install

PoE+ or 12 VDC power and an IP66 body make this a tidy, single-cable PTZ for shops, driveways and small yards.

§ 05Where it fits

Right at home in these scenarios

Shopfronts and forecourts

Hold a wide view of the whole frontage and zoom onto the till, door or a vehicle, with two-way audio to greet or warn.

Driveways and small yards

Cover the gate and the approach at the same time, switching to full colour under white light at night.

Car parks and loading areas

Watch the whole bay while the PTZ follows a person or vehicle of interest at walking pace.

Hospitality and small business

One tidy unit gives overview, zoom and audio for a cafe, workshop or showroom without a wall of cameras.

§ 06Setup

Installation & setup

01

In the box

TandemVu PTZ camera, mounting plate and hardware, and the printed guide. A wall or pole bracket is selected to suit the surface and bought separately if needed.

02

Power and cabling

Run a single network cable for PoE+ from a suitable switch or injector, or use a 12 VDC supply. Keep the Ethernet run within standard limits or add a media converter for longer distances.

03

Mounting

Fit it under an eave, on a wall or on a post where the fixed bullet sees the whole area you want covered, leaving room for the PTZ to pan and tilt freely.

04

Setup

Enable human and vehicle detection, set the tracking and perimeter rules, and test the two-way audio and the white-light or IR night mode for the spot.

§ 08Questions

Frequently asked about the DS-2SE3C404MWG-E-14

Q.01

What does TandemVu actually do on this camera?
It runs two cameras in one unit at the same time: a fixed 4 MP bullet that always holds the wide view, and a 4 MP PTZ that zooms in on detail. You keep a full overview while the PTZ is pointed elsewhere, so a moving target on the wide channel can be tracked without losing the scene.
Q.02

Does it have full-colour night vision?
The fixed bullet channel is ColorVu with white light to 30 metres, so it gives full-colour video at night within that range. You can switch it to infrared for a discreet black-and-white image, and the PTZ channel uses IR to 40 metres for close-ups in the dark.
Q.03

Can I talk through the camera?
Yes. It has a built-in microphone and speaker for two-way audio, so an operator can listen to a scene and speak back through the camera, which works well at a shopfront, gate or yard entrance.
Q.04

How well does the auto-tracking work?
It detects people and vehicles and can follow a target spotted on the wide channel, but the pan and tilt are slower than on professional PTZs. A person walking is handled comfortably; for fast vehicle tracking, look at a higher-end TandemVu or speed dome.
Q.05

How is it powered, and is it easy to install?
It runs on PoE+ from a suitable switch or injector, or on 12 VDC, so a single network cable can carry both power and video. That makes it far simpler to install than the high-power professional PTZs.
Q.06

Is it suitable for outdoor use?
Yes. It is rated IP66 against dust and heavy rain, so it suits eaves, walls and posts around shops, driveways and small yards in Australian conditions.
Q.07

What can I record it to?
Record both channels to a Hikvision NVR over the network, or to a microSD card inside the camera for local storage. Allow for two 4 MP streams when you size the recorder and storage.

Buying from Smarket

Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?

Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.

How long does delivery take?

Order before 2pm (Sydney time) on a business day and in-stock items are dispatched the same day. Most orders arrive within 1–4 business days Australia-wide; remote and regional areas can take a little longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.

How much is shipping?

Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.

What warranty do you offer?

All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.

What is your return policy?

You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.

Do you offer installation?

We can connect you with licensed installers in Sydney and Melbourne. Installation typically starts from around $200 per camera depending on cable runs and site conditions. Email sales@smarket.com.au with your address and camera count for a quote.

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§ 10Bundles

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