Hikvision Tandemvu DS-2SE3C404MWG-E-14 4mp+4mp PTZ Camera, 4x Zoom, IR 40m
The Hikvision DS-2SE3C404MWG-E/14 is a TandemVu PTZ that combines a fixed 4 MP ColorVu bullet for a permanent wide view with a 4 MP PTZ camera for 4x zoom close-ups, in one compact unit. It adds human and vehicle detection, built-in two-way audio and a hybrid IR and white-light night view, which suits shops, yards and small commercial sites.
Key points
- Two channels: fixed 4 MP bullet + 4 MP PTZ, both 2560 x 1440
- 4x optical zoom (2.8 to 12 mm) plus 16x digital on the PTZ channel
- Bullet white light to 30 m (full colour) + IR; PTZ IR to 40 m
- Human and vehicle detection with target tracking
- Built-in microphone and speaker for two-way audio
- 120 dB WDR; IP66; PoE+ or 12 VDC
- Tracks a target found on the wide channel (steady, walking-pace)
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§ 01Overview
What the DS-2SE3C404MWG-E-14 is
The Hikvision DS-2SE3C404MWG-E/14 is a TandemVu PTZ, which means it puts two cameras in one housing: a fixed 4 MP ColorVu bullet that always holds a wide 114.9-degree overview, and a 4 MP PTZ camera with 4x optical zoom that closes in on detail.
You get the full scene and a zoomed detail view at the same time, so nothing is missed while the PTZ is looking elsewhere.
Both channels record 2560 x 1440, and 120 dB Wide Dynamic Range keeps faces readable against a bright doorway or forecourt.
It is built around smart detection rather than raw reach.
The camera classifies people and vehicles, so it can track a target spotted on the wide channel and keep perimeter alarms to real targets.
A built-in microphone and speaker give true two-way audio, so an operator can listen in and talk back through the camera, which is handy for a shopfront, gate or yard.
The bullet channel uses hybrid lighting: white light to 30 metres for full-colour night video, or infrared when you prefer a discreet black-and-white image, while the PTZ channel has IR to 40 metres.
One honest note on tracking: this is a value-series TandemVu, so it will follow a target found on the wide view, but the pan and tilt are slower than the high-end professional PTZs.
A person walking is fine; for fast tracking of vehicles, step up to a professional model.
It is rated IP66 for outdoor use, runs on PoE+ or 12 VDC so it is easy to install, and records to a Hikvision NVR or a microSD card.
It suits shops, car parks, driveways and small commercial yards that want overview, zoom and audio in a single tidy unit.
See it in action
What the DS-2SE3C404MWG-E-14 features actually look like
Representative illustrations of how each key feature performs in a real scene.
4MP Ultra HD
30m IR Night Vision
40m IR Night Vision
Dual-Light Night Vision
Full Color Night Vision
Two-Way Audio
Illustrative — simulated for demonstration
§ 02Engineering
DS-2SE3C404MWG-E-14 specifications
- Both channels 2560 x 1440; 4x optical (2.8 to 12 mm) plus 16x digital
- Bullet hybrid light: white light to 30 m for full colour, or IR
- PTZ channel IR to 40 m for discreet night close-ups
- Human and vehicle detection with target tracking
- Built-in microphone and speaker for two-way audio
- 120 dB WDR, HLC, BLC and 3D DNR for mixed light
- IP66 outdoor body; PoE+ or 12 VDC; microSD recording
§ 03Full datasheet
Detailed specifications
Camera & Image
| Feature | Detail |
|---|---|
| Image Sensor | [Bullet channel]: 1/2.8" Progressive Scan CMOS; [PTZ channel]: 1/2.8" progressive scan CMOS |
| Min. Illumination | [Bullet channel]: Color: 0.01 Lux @ (F1.6, AGC ON), B/W: 0.005 Lux @ (F1.6, AGC ON), 0 Lux with IR; [PTZ channel]: Color: 0.01 Lux @ (F1.5, AGC ON), B/W: 0.005Lux @ (F1.5, AGC ON), 0 Lux with IR |
| Shutter Speed | 1 s to 1/30,000 s |
| Slow Shutter | yes |
| Zoom | [PTZ channel] 4 × optical, 16 × digital |
| Day & Night | ICR |
| Max. Resolution | [Bullet channel] 2560 × 1440, [PTZ channel] 2560 × 1440 |
| Image Settings | sharpness, saturation, brightness, contrast |
| Wide Dynamic Range (WDR) | 120 dB |
| SNR | ≥ 52 dB |
| Defog | Digital defog |
| Day/Night Switch | day, night, auto, scheduled-switch |
| Image Enhancement | BLC, HLC, 3D DNR |
| Privacy Mask | [Bullet channel] 24 programmable polygon privacy masks, [PTZ channel] 24 programmable polygon privacy masks |
| Regional Focus | [Bullet channel] No, [PTZ channel] Yes |
| Regional Exposure | [Bullet channel] No, [PTZ channel] Yes |
| Image Parameters Switch | Yes |
Lens & Distance
| Feature | Detail |
|---|---|
| Focus | auto, manual, semi-auto |
| Focal Length | [Bullet channel]: 2.8 mm; [PTZ channel]: 2.8 to 12 mm, 4 × optical |
| Zoom Speed | [PTZ channel]: approx. 3.3 s |
| FOV | [Bullet channel] horizontal field of view: 114.9°, vertical field of view: 62.4°, diagonal field of view: 136.4°, [PTZ channel] horizontal field of view: 98° to 34.2°, vertical field of view: 52° to 19.2°, diagonal field of view: 111° to 39° |
| Aperture | [Bullet channel]: F1.6; [PTZ channel]: F1.5 to F2.9 |
| Movement Range (Pan) | 0° to 350° |
| Movement Range (Tilt) | [Bullet channel] 7° to 17° (manually adjust), [PTZ channel] -5° to 90° |
| Pan Speed | pan speed: configurable from 0.1° to 30°/s; preset speed: 30°/s |
| Tilt Speed | tilt speed: configurable from 0.1° to 30°/s, preset speed 30°/s |
| Proportional Pan | yes |
| Presets | 300 |
| Patrol Scan | 8 patrols, up to 32 presets for each patrol |
| Power-off Memory | yes |
| Park Action | preset, patrol scan |
| 3D Positioning | yes |
| PTZ Status Display | yes |
| Preset Freezing | yes |
| Scheduled Task | dome reboot, preset, patrol scan, dome adjust, aux output |
| DORI Distance | Detect 156.5 m (513.5 ft); Observe 62.1 m (203.7 ft); Recognize 31.3 m (102.7 ft); Identify 15.7 m (51.5 ft) |
Night Vision
| Feature | Detail |
|---|---|
| Supplement Light Type | [Bullet channel] Hybrid (IR and White Light), [PTZ channel] IR |
| Smart Supplement Light | Yes |
| Supplement Light Range | [PTZ channel]: IR Distance: up to 40 m; [Bullet channel]: IR Distance: up to 30 m; White Light Distance: 30 m |
Video
| Feature | Detail |
|---|---|
| Region of Interest (ROI) | 1 fixed regions for main stream |
| Main Stream | [Bullet channel]: 50 Hz: 25 fps (2560 × 1440, 1920 × 1080, 1280 × 720) 60 Hz: 30 fps (2560 × 1440, 1920 × 1080, 1280 × 720) [PTZ channel]: 50 Hz: 25 fps (2560 × 1440, 1920 × 1080, 1280 × 720) 60 Hz: 30 fps (2560 × 1440, 1920 × 1080, 1280 × 720) |
| Sub-Stream | [Bullet channel]: 50 Hz: 25 fps (640 × 480, 640 × 360) 60 Hz: 30 fps (640 × 480, 640 × 360) [PTZ channel]: 50 Hz: 25 fps (640 × 480, 640 × 360) 60 Hz: 30 fps (640 × 480, 640 × 360) |
| Third Stream | [Bullet channel]: 50 Hz: 25 fps (1280 × 720, 640 × 480, 640 × 360) 60 Hz: 30 fps (1280 × 720, 640 × 480, 640 × 360) [PTZ channel]: 50 Hz: 25 fps (1280 × 720, 640 × 480, 640 × 360) 60 Hz: 30 fps (1280 × 720, 640 × 480, 640 × 360) |
| Video Compression | H.265, H.264, MJPEG |
| Video Bit Rate | 32 kbps to 16384 kbps |
| H.264 Type | main profile, baseline profile, high profile |
| H.265 Type | main profile |
| Scalable Video Coding (SVC) | yes |
Audio
| Feature | Detail |
|---|---|
| Audio Compression | G.711, G.722.1, G.726, MP2L2, PCM, MP3, AAC |
| Audio Bit Rate | MP2L2: 32 kbps, 40 kbps, 48 kbps, 56 kbps, 64 kbps, 80 kbps, 96 kbps, 112 kbps, 128 kbps, 144 kbps, 160 kbps; AAC: 16 kbps, 32 kbps, 64 kbps; MP3: 8 kbps, 16 kbps, 32 kbps, 40 kbps, 48 kbps, 56 kbps, 64 kbps, 80 kbps, 96 kbps, 112 kbps, 128 kbps, 144 kbps, 160 kbps |
| Audio Sampling Rate | MP2L2: 16 kHz, AAC-LC: 16 kHz, PCM: 8 kHz, 16 kHz, MP3: 8 kHz, 16 kHz |
| Environment Noise Filtering | yes |
Network & Storage
| Feature | Detail |
|---|---|
| API | ONVIF (Profile S, Profile G, Profile T), ISAPI, SDK, ISUP |
| Network Storage | NAS (NFS, SMB/ CIFS), ANR, ANR |
| Protocols | TCP/IP, SMTP, RTSP, FTP, WebSockets, IGMP, WebSocket, Qos, RTCP, HTTPS, PPPoE, SNMP, NTP, RTP, UDP, DNS, HTTP, DHCP, Bonjour, 802.1x, IPv4/IPv6, DDNS, ICMP, UPnP |
| Simultaneous Live View | 20 |
| User/Host | 32 |
| Security | 802.1X authenticated access, MAC address binding, Authenticated username and password, IP address filter, HTTPS encryption |
| Client | iVMS-4200, Hik-Connect |
| Web Browser | IE8+, Chrome31 to 44, Firefox 30 to 51, Safari8.0+ |
Event & Alarm
| Feature | Detail |
|---|---|
| Basic Event | Motion detection, video tampering alarm, exception, alarm input and output |
| Smart Event | Line crossing detection, intrusion detection, region entrance detection, region exiting detection, audio exception detection |
| Linkage | [Bullet channel] Upload to FTP/NAS/memory card, notify surveillance center, send email, trigger alarm output, and trigger recording, [PTZ channel] Upload to FTP/NAS/memory card, notify surveillance center, send email, trigger alarm output, trigger recording, and PTZ actions (such as preset, patrol scan, pattern scan) |
Interface
| Feature | Detail |
|---|---|
| Built-in Microphone | 1 built-in microphone |
| Built-in Speaker | 1 built-in speaker |
| Ethernet Interface | RJ45, self-adaptive 10M/100M Ethernet port |
| On-board Storage | Built-in memory card slot, support Micro SD/SDHC/SDXC, up to 512 GB |
| Reset | yes |
General & Environment
| Feature | Detail |
|---|---|
| General Function | mirror, watermark, IP address filter, password protection |
| Power | 12 VDC, max. 13.5 W, PoE+ |
| Operating Condition | -30 °C to 50 °C (-22 °F to 122 °F). Humidity 95% or less (non-condensing) |
| Material | PC |
| Dimension | 311.5 mm × 223.5 mm × 156 mm (12.26" × 8.80" × 6.14") |
| Weight | Approx. 1.37 kg (3.02 lb.) |
| Protection | IP66 Standard, Surge Protection and Voltage Transient Protection |
§ 04Why choose this
Built for the way you actually use the DS-2SE3C404MWG-E-14
Full colour at night, or discreet IR
The ColorVu bullet gives full-colour video to 30 m under white light, or switches to infrared when you want a quieter black-and-white image.
Talk back through the camera
A built-in mic and speaker give real two-way audio for warning off visitors or speaking to staff and customers.
Simple PoE+ install
PoE+ or 12 VDC power and an IP66 body make this a tidy, single-cable PTZ for shops, driveways and small yards.
§ 05Where it fits
Right at home in these scenarios
Shopfronts and forecourts
Hold a wide view of the whole frontage and zoom onto the till, door or a vehicle, with two-way audio to greet or warn.
Driveways and small yards
Cover the gate and the approach at the same time, switching to full colour under white light at night.
Car parks and loading areas
Watch the whole bay while the PTZ follows a person or vehicle of interest at walking pace.
Hospitality and small business
One tidy unit gives overview, zoom and audio for a cafe, workshop or showroom without a wall of cameras.
§ 06Setup
Installation & setup
In the box
TandemVu PTZ camera, mounting plate and hardware, and the printed guide. A wall or pole bracket is selected to suit the surface and bought separately if needed.
Power and cabling
Run a single network cable for PoE+ from a suitable switch or injector, or use a 12 VDC supply. Keep the Ethernet run within standard limits or add a media converter for longer distances.
Mounting
Fit it under an eave, on a wall or on a post where the fixed bullet sees the whole area you want covered, leaving room for the PTZ to pan and tilt freely.
Setup
Enable human and vehicle detection, set the tracking and perimeter rules, and test the two-way audio and the white-light or IR night mode for the spot.
§ 07Questions
Frequently asked about the DS-2SE3C404MWG-E-14
Q.01
What does TandemVu actually do on this camera?
Q.02
Does it have full-colour night vision?
Q.03
Can I talk through the camera?
Q.04
How well does the auto-tracking work?
Q.05
How is it powered, and is it easy to install?
Q.06
Is it suitable for outdoor use?
Q.07
What can I record it to?
§ 09Bundles
Recommended packages
Match it to an AcuSense NVR
Record both channels reliably with the DS-7616NI-M2/16P 16-channel PoE NVR, or scale up to the DS-7732NI-M4/24P 32-channel NVR for a larger site.
Add surveillance storage
Fit a 6TB surveillance hard drive or an 8TB surveillance hard drive rated for continuous recording of the two 4 MP streams.
Step up for faster tracking
If you need quick tracking over a larger area, the DS-2SE7C432MWG-EB/26 panoramic 32x AcuSense PTZ adds a 6 MP 180-degree view and a 32x zoom.
