Hikvision DS-2CD6D42G0-IS: Dual-Directional 4MP PanoVu Camera for Comprehensive Surveillance
- 4MP resolution: dual-lens panoramic view with high-resolution imaging.
- Built-in mic: integrated microphone for audio monitoring.
- H.265+ compression: efficient video encoding technology.
- IP67 weatherproof: resilient against harsh environmental conditions.
Delivery, warranty & returns · shipped from Australian stock
- Tracked delivery on every order. The tracking number is emailed as soon as it ships.
- Metro delivery: 2–4 business days. Regional areas may take longer. Free standard shipping over $300, flat $25 under.
- 3-year warranty on cameras and recorders, back-to-base, plus your Australian Consumer Law rights.
- 30-day returns on unopened items. Faulty on arrival? We cover return shipping.
- Genuine Australian stock. Never grey imports. Prices include GST.
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
A camera needs an NVR, a hard drive, and cabling to work. Add everything below, or pick a ready-made kit.
01Overview
What the DS-2CD6D42G0-IS is
Lens options: 2.8mm or 4mm focal length.
Color options: White or Black.
Note: Please indicate your choice in your order message.
The Hikvision HIK-2CD6D42G0IS2 4MP panoramic security camera provides 180-degree surveillance coverage for Australian properties
This IP67 outdoor network camera features 3D DNR and 2-channel WDR for clear images day or night
See it in action
What the DS-2CD6D42G0-IS features actually look like
Representative illustrations of how each key feature performs in a real scene.
4MP Ultra HD
Two-Way Audio
Illustrative — simulated for demonstration
02Engineering
DS-2CD6D42G0-IS specifications
- 4MP high-resolution imaging for sharp, detailed footage day or night
- 3D DNR and 2-channel WDR for superior clarity in challenging lighting
- Built-in microphone enabling crystal clear audio surveillance
- Efficient H.265+ compression, reducing bandwidth and storage needs
- IP67 weatherproof and IK10 vandal-resistant for tough outdoor conditions
- Easy PoE installation with Power over Ethernet for simplified setup
- Reliable outdoor CCTV security camera for Australian video surveillance systems
- High-resolution panoramic camera featuring advanced night vision capabilities
- Sturdy IP67/IP camera suitable for all weather and built to resist impacts
03Full datasheet
Detailed specifications
Camera & Image
| Feature | Detail |
|---|---|
| Image Sensor | 1.3" Progressive Scan CMOS |
| Max. Resolution | 2688 × 1520 |
| Min. Illumination | Color: 0.005 Lux @ (F1.2, AGC ON), B/W: 0.001 Lux @ (F1.2, AGC ON), B/W: 0 Lux with IR |
| Shutter Time | 1 s to 1/100,000 s |
| Day & Night | IR cut filter |
| Angle Adjustment | Pan: -90° to 90°, tilt: 0 to 60° (2.8 mm), 0 to 70° (4/6 mm), rotate: 0° to 355° |
| Wide Dynamic Range (WDR) | 120 dB |
| Image Enhancement | BLC, HLC, 3D DNR, Defog |
| Image Settings | Rotate mode, saturation, brightness, contrast, sharpness, white balance, AGC, adjustable by client software or web browser |
| Image Parameters Switch | Yes |
| Day/Night Switch | Day, Night, Auto, Schedule, Alarm Trigger |
| Privacy Mask | 8 programmable polygon privacy masks |
| Picture Overlay | LOGO picture can be overlaid on video with 128 × 128 24 bit bmp format. |
Lens & Distance
| Feature | Detail |
|---|---|
| Focal Length & FOV | 2.8 mm, horizontal FOV 98.2°, vertical FOV 54.2°, diagonal FOV 114.6° | 4 mm, horizontal FOV 78.8°, vertical FOV 40.5°, diagonal FOV 93.9° | 6 mm, horizontal FOV 49.1°, vertical FOV 26.3°, diagonal FOV 57.2° |
| Lens Mount | M12 |
| Aperture | F1.6 |
| DORI | 2.8 mm: D: 61.1 m, O: 24.2 m, R: 12.2 m, I: 6.1 m | 4 mm: D: 85.4 m, O: 33.9 m, R: 17.1 m, I: 8.5 m | 6 mm: D: 128.0 m, O: 50.8 m, R: 25.6 m, I: 12.8 m |
Night Vision
| Feature | Detail |
|---|---|
| Supplement Light Type | IR |
| Supplement Light Range | Up to 10 m |
| Smart Supplement Light | Yes |
| IR Wavelength | 850 nm |
Video
| Feature | Detail |
|---|---|
| Main Stream | 50 Hz: 25 fps (2688 × 1520, 2560 × 1440, 1920 × 1080, 1280 × 720) | 60 Hz: 24 fps (2688 × 1520, 2560 × 1440, 1920 × 1080, 1280 × 720) |
| Sub-Stream | 50 Hz: 25 fps (704 × 576, 640 × 480) | 60 Hz: 24 fps (704 × 480, 640 × 480) |
| Third Stream | 50 Hz: 25 fps (1920 × 1080, 1280 × 720, 704 × 576, 640 × 480) | 60 Hz: 24 fps (1920 × 1080, 1280 × 720, 704 × 480, 640 × 480) |
| Video Compression | Main stream: H.265/H.264; Sub-stream: H.265/H.264/MJPEG; Third stream: H.265/H.264 |
| Video Bit Rate | 32 Kbps to 8 Mbps |
| H.264 Type | Baseline Profile, Main Profile, High Profile |
| H.265 Type | Main Profile |
| Bit Rate Control | CBR, VBR |
| Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Region of Interest (ROI) | 4 fixed region(s) for each stream |
| Target Cropping | Yes |
Audio
| Feature | Detail |
|---|---|
| Audio Compression | G.711/G.722.1/G.726/MP2L2/PCM/MP3/AAC-LC |
| Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3)/16 to 64 Kbps (AAC-LC) |
| Audio Sampling Rate | 8 kHz/16 kHz/32 kHz/44.1 kHz/48 kHz |
| Environment Noise Filtering | Yes |
Network & Storage
| Feature | Detail |
|---|---|
| Protocols | TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, RTCP, PPPoE, NTP, UPnP, SMTP, SNMP, IGMP, 802.1X, QoS, IPv6, UDP, Bonjour, SSL/TLS, WebSocket, WebSockets |
| Simultaneous Live View | Up to 20 channels |
| API | Open Network Video Interface (Profile S, Profile G, Profile T), ISAPI, SDK, ISUP |
| User/Host | Up to 32 users; 3 user levels: administrator, operator, and user |
| Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, WSSE and digest authentication for Open Network Video Interface, RTP/RTSP OVER HTTPS, Control Timeout Settings, Security Audit Log, TLS 1.2 |
| Network Storage | NAS (NFS, SMB/CIFS), Auto Network Replenishment (ANR) | Together with high-end Hikvision memory card, memory card encryption and health detection are supported. |
| Client | iVMS-4200, Hik-Connect |
| Web Browser | Plug-in required live view: IE 11 | Plug-in free live view: Safari 12+ | Local service: Chrome 57.0+, Firefox 52.0+ | Not recommended: Safari 11+, Edge |
Event & Alarm
| Feature | Detail |
|---|---|
| Basic Event | Motion detection, video tampering alarm, network disconnected, IP address conflict, illegal login, HDD full, HDD error, abnormal reboot, alarm input and output, video quality diagnosis |
| Smart Event | scene change detection, audio exception detection, defocus detection |
| Linkage | Upload to FTP/NAS/memory card, notify surveillance center, send email, trigger alarm output, trigger recording, trigger capture |
Interface
| Feature | Detail |
|---|---|
| Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
| On-Board Storage | Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 256 GB |
| Built-in Microphone | 2 built-in microphone(s) |
| Audio Input | 1 input (line in), 3.5 mm connector, three-contact, max. input amplitude: 3.3 Vpp, input impedance: 4.7 KΩ, interface type: non-equilibrium |
| Audio Output | 1 output (line out), 3.5 mm connector, three-contact, max. output amplitude: 3.3 Vpp, output impedance: 100 Ω, interface type: non-equilibrium, mono sound |
| Alarm Input | 1 input(s) (max. 36 VDC, 30 mA) |
| Alarm Output | 1 output(s) (max. 36 VDC, 30 mA) |
| RS-485 | 1 RS-485 (Half duplex, HIKVISION, Pelco-P, Pelco-D, self-adaptive) |
| Reset Key | Yes |
General & Environment
| Feature | Detail |
|---|---|
| Power | 12 VDC ± 20%, 0.58 A, max. 7.0 W, Ø5.5 mm coaxial power plug, reverse polarity protection | PoE: 802.3af, Type 1, Class 3, 36 V to 57 V, 0.25 A to 0.16 A, max. 9.0 W |
| Dimension | 164.3 mm × 84.6 mm × 67.4 mm (6.5" × 3.3" × 2.7") |
| Package Dimension | 227 mm × 172 mm × 125 mm (8.9" × 6.8" × 4.9") |
| Weight | Approx. 770 g (1.7 lb.) |
| With Package Weight | Approx. 1053 g (2.3 lb.) |
| Storage Conditions | -40 °C to 60 °C (-40 °F to 140 °F). Humidity 95% or less (non-condensing) |
| Startup and Operating Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| General Function | Heartbeat, mirror, flash log, password reset via email, password protection, one-key reset, anti-banding |
| EMC | FCC: 47 CFR Part 15, Subpart B | CE-EMC: EN 55032: 2015, EN 61000-3-2:2019, EN 61000-3-3: 2013+A1:2019, EN 50130-4: 2011 +A1: 2014 | RCM: AS/NZS CISPR 32: 2015 | IC: ICES-003: Issue 7 | KC: KN32: 2015, KN35: 2015 |
| Safety | UL: UL 62368-1 | CB: IEC 62368-1: 2014+A11 | CE-LVD: EN 62368-1: 2014/A11: 2017 | BIS: IS 13252 (Part 1): 2010/IEC 60950-1: 2005 | LOA: IEC/EN 60950-1 |
| Environment | CE-RoHS: 2011/65/EU; WEEE: 2012/19/EU; Reach: Regulation (EC) No 1907/2006 |
| Protection | IP67: IEC 60529-2013; IK10: IEC 62262:2002 |
| Camera & Image — Image Sensor | 1.3" Progressive Scan CMOS |
|---|---|
| Camera & Image — Max. Resolution | 2688 × 1520 |
| Camera & Image — Min. Illumination | Color: 0.005 Lux @ (F1.2, AGC ON), B/W: 0.001 Lux @ (F1.2, AGC ON), B/W: 0 Lux with IR |
| Camera & Image — Shutter Time | 1 s to 1/100,000 s |
| Camera & Image — Day & Night | IR cut filter |
| Camera & Image — Angle Adjustment | Pan: -90° to 90°, tilt: 0 to 60° (2.8 mm), 0 to 70° (4/6 mm), rotate: 0° to 355° |
| Camera & Image — Wide Dynamic Range (WDR) | 120 dB |
| Camera & Image — Image Enhancement | BLC, HLC, 3D DNR, Defog |
| Camera & Image — Image Settings | Rotate mode, saturation, brightness, contrast, sharpness, white balance, AGC, adjustable by client software or web browser |
| Camera & Image — Image Parameters Switch | Yes |
| Camera & Image — Day/Night Switch | Day, Night, Auto, Schedule, Alarm Trigger |
| Camera & Image — Privacy Mask | 8 programmable polygon privacy masks |
| Camera & Image — Picture Overlay | LOGO picture can be overlaid on video with 128 × 128 24 bit bmp format. |
| Lens & Distance — Focal Length & FOV | 2.8 mm, horizontal FOV 98.2°, vertical FOV 54.2°, diagonal FOV 114.6° | 4 mm, horizontal FOV 78.8°, vertical FOV 40.5°, diagonal FOV 93.9° | 6 mm, horizontal FOV 49.1°, vertical FOV 26.3°, diagonal FOV 57.2° |
| Lens & Distance — Lens Mount | M12 |
| Lens & Distance — Aperture | F1.6 |
| Lens & Distance — DORI | 2.8 mm: D: 61.1 m, O: 24.2 m, R: 12.2 m, I: 6.1 m | 4 mm: D: 85.4 m, O: 33.9 m, R: 17.1 m, I: 8.5 m | 6 mm: D: 128.0 m, O: 50.8 m, R: 25.6 m, I: 12.8 m |
| Night Vision — Supplement Light Type | IR |
| Night Vision — Supplement Light Range | Up to 10 m |
| Night Vision — Smart Supplement Light | Yes |
| Night Vision — IR Wavelength | 850 nm |
| Video — Main Stream | 50 Hz: 25 fps (2688 × 1520, 2560 × 1440, 1920 × 1080, 1280 × 720) | 60 Hz: 24 fps (2688 × 1520, 2560 × 1440, 1920 × 1080, 1280 × 720) |
| Video — Sub-Stream | 50 Hz: 25 fps (704 × 576, 640 × 480) | 60 Hz: 24 fps (704 × 480, 640 × 480) |
| Video — Third Stream | 50 Hz: 25 fps (1920 × 1080, 1280 × 720, 704 × 576, 640 × 480) | 60 Hz: 24 fps (1920 × 1080, 1280 × 720, 704 × 480, 640 × 480) |
| Video — Video Compression | Main stream: H.265/H.264; Sub-stream: H.265/H.264/MJPEG; Third stream: H.265/H.264 |
| Video — Video Bit Rate | 32 Kbps to 8 Mbps |
| Video — H.264 Type | Baseline Profile, Main Profile, High Profile |
| Video — H.265 Type | Main Profile |
| Video — Bit Rate Control | CBR, VBR |
| Video — Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Video — Region of Interest (ROI) | 4 fixed region(s) for each stream |
| Video — Target Cropping | Yes |
| Audio — Audio Compression | G.711/G.722.1/G.726/MP2L2/PCM/MP3/AAC-LC |
| Audio — Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3)/16 to 64 Kbps (AAC-LC) |
| Audio — Audio Sampling Rate | 8 kHz/16 kHz/32 kHz/44.1 kHz/48 kHz |
| Audio — Environment Noise Filtering | Yes |
| Network & Storage — Protocols | TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, RTCP, PPPoE, NTP, UPnP, SMTP, SNMP, IGMP, 802.1X, QoS, IPv6, UDP, Bonjour, SSL/TLS, WebSocket, WebSockets |
| Network & Storage — Simultaneous Live View | Up to 20 channels |
| Network & Storage — API | Open Network Video Interface (Profile S, Profile G, Profile T), ISAPI, SDK, ISUP |
| Network & Storage — User/Host | Up to 32 users; 3 user levels: administrator, operator, and user |
| Network & Storage — Security | Password protection, complicated password, HTTPS encryption, 802.1X authentication (EAP-TLS, EAP-LEAP, EAP-MD5), watermark, IP address filter, basic and digest authentication for HTTP/HTTPS, WSSE and digest authentication for Open Network Video Interface, RTP/RTSP OVER HTTPS, Control Timeout Settings, Security Audit Log, TLS 1.2 |
| Network & Storage — Network Storage | NAS (NFS, SMB/CIFS), Auto Network Replenishment (ANR) | Together with high-end Hikvision memory card, memory card encryption and health detection are supported. |
| Network & Storage — Client | iVMS-4200, Hik-Connect |
| Network & Storage — Web Browser | Plug-in required live view: IE 11 | Plug-in free live view: Safari 12+ | Local service: Chrome 57.0+, Firefox 52.0+ | Not recommended: Safari 11+, Edge |
| Event & Alarm — Basic Event | Motion detection, video tampering alarm, network disconnected, IP address conflict, illegal login, HDD full, HDD error, abnormal reboot, alarm input and output, video quality diagnosis |
| Event & Alarm — Smart Event | scene change detection, audio exception detection, defocus detection |
| Event & Alarm — Linkage | Upload to FTP/NAS/memory card, notify surveillance center, send email, trigger alarm output, trigger recording, trigger capture |
| Interface — Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
| Interface — On-Board Storage | Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 256 GB |
| Interface — Built-in Microphone | 2 built-in microphone(s) |
| Interface — Audio Input | 1 input (line in), 3.5 mm connector, three-contact, max. input amplitude: 3.3 Vpp, input impedance: 4.7 KΩ, interface type: non-equilibrium |
| Interface — Audio Output | 1 output (line out), 3.5 mm connector, three-contact, max. output amplitude: 3.3 Vpp, output impedance: 100 Ω, interface type: non-equilibrium, mono sound |
| Interface — Alarm Input | 1 input(s) (max. 36 VDC, 30 mA) |
| Interface — Alarm Output | 1 output(s) (max. 36 VDC, 30 mA) |
| Interface — RS-485 | 1 RS-485 (Half duplex, HIKVISION, Pelco-P, Pelco-D, self-adaptive) |
| Interface — Reset Key | Yes |
| General & Environment — Power | 12 VDC ± 20%, 0.58 A, max. 7.0 W, Ø5.5 mm coaxial power plug, reverse polarity protection | PoE: 802.3af, Type 1, Class 3, 36 V to 57 V, 0.25 A to 0.16 A, max. 9.0 W |
| General & Environment — Dimension | 164.3 mm × 84.6 mm × 67.4 mm (6.5" × 3.3" × 2.7") |
| General & Environment — Package Dimension | 227 mm × 172 mm × 125 mm (8.9" × 6.8" × 4.9") |
| General & Environment — Weight | Approx. 770 g (1.7 lb.) |
| General & Environment — With Package Weight | Approx. 1053 g (2.3 lb.) |
| General & Environment — Storage Conditions | -40 °C to 60 °C (-40 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General & Environment — Startup and Operating Conditions | -30 °C to 60 °C (-22 °F to 140 °F). Humidity 95% or less (non-condensing) |
| General & Environment — Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| General & Environment — General Function | Heartbeat, mirror, flash log, password reset via email, password protection, one-key reset, anti-banding |
| General & Environment — EMC | FCC: 47 CFR Part 15, Subpart B | CE-EMC: EN 55032: 2015, EN 61000-3-2:2019, EN 61000-3-3: 2013+A1:2019, EN 50130-4: 2011 +A1: 2014 | RCM: AS/NZS CISPR 32: 2015 | IC: ICES-003: Issue 7 | KC: KN32: 2015, KN35: 2015 |
| General & Environment — Safety | UL: UL 62368-1 | CB: IEC 62368-1: 2014+A11 | CE-LVD: EN 62368-1: 2014/A11: 2017 | BIS: IS 13252 (Part 1): 2010/IEC 60950-1: 2005 | LOA: IEC/EN 60950-1 |
| General & Environment — Environment | CE-RoHS: 2011/65/EU; WEEE: 2012/19/EU; Reach: Regulation (EC) No 1907/2006 |
| General & Environment — Protection | IP67: IEC 60529-2013; IK10: IEC 62262:2002 |
04Why choose this
Built for the way you actually use the DS-2CD6D42G0-IS
4 MP Per Sensor (8 MP Total)
2688 × 1520 per lens at up to 30 fps. Enough detail for face identification on both channels.
120 dB WDR on Both Channels
Handles bright windows and dark corridors simultaneously. Both views stay balanced.
IK10 + IP67
Metal housing resists vandalism and weather. Built for public corridors, stairwells, and outdoor positions.
Built-in Dual Microphones
Audio from both directions. Adds context to footage on each channel.
05Where it fits
Right at home in these scenarios
T-Junction Corridor or Hallway
Mount at the intersection. Point each lens down a different corridor. One camera covers both directions.
Retail Aisle and Counter
One lens watches the aisle, the other watches the checkout. Saves an NVR channel compared to two separate cameras.
Stairwell or Landing
One lens up, one lens down. Covers both flights of stairs from a single point.
Building Corner or L-Shaped Room
Aim each lens around the corner. Eliminates the blind spot where walls meet.
06Setup
Installation & setup
-
01
What's in the Box
- Hikvision DS-2CD6D42G0-IS Camera × 1
- Mounting Screws & Anchors × 1 set
- Quick Start Guide × 1
-
02
Installation Requirements
- Power: PoE (IEEE 802.3af) or 12V DC.
- Cable: Cat5e or Cat6, max 100 m.
- Mounting: Ceiling or wall. Position at a junction or corner. Camera weighs about 1.7 kg.
- Adjustment: Each lens can be panned ±90° and tilted 0–60°. Set angles during install.
-
03
App Setup
- Download Hik-Connect app (iOS or Android). Create an account.
- Power the camera via PoE. Wait about 60 seconds.
- Add by QR code or serial number.
- Configure each channel's detection zones and recording settings independently.
08Questions
Frequently asked about the DS-2CD6D42G0-IS
Q.01
Does it use one or two NVR channels?
Q.02
What lens options are available?
Q.03
Can I point both lenses in the same direction?
Q.04
Does it have IR night vision?
Q.05
Is it suitable for outdoor use?
Buying from Smarket
Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?
Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.
How long does delivery take?
Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
How much is shipping?
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
What warranty do you offer?
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
What is your return policy?
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Do you offer installation?
We can connect you with licensed installers in Sydney and Melbourne. Installation typically starts from around $200 per camera depending on cable runs and site conditions. Email sales@smarket.com.au with your address and camera count for a quote.
