Hikvision DS-2XS2T41G1-ID/4G 4MP Solar-powered Security Camera Setup with 4G
- 4MP resolution: high-quality imaging with detailed clarity.
- Built-in two-way audio: enables real-time security communication.
- IP67 rated: water and dust resistant for all-weather durability.
- Support for human and vehicle detection: intelligent recognition capabilities.
- Solar powered: equipped with solar panel and built-in battery for standalone setup.
Delivery, warranty & returns · ships same day before 2pm
- Same-day dispatch on in-stock orders placed before 2pm, Sydney time.
- 1–4 business days Australia-wide. Free standard shipping over $300, flat $25 under.
- 3-year warranty on cameras and recorders, back-to-base, plus your Australian Consumer Law rights.
- 30-day returns on unopened items. Faulty on arrival? We cover return shipping.
- Genuine Australian stock. Never grey imports. Prices include GST.
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Order before 2pm (Sydney time) on a business day and in-stock items are dispatched the same day. Most orders arrive within 1–4 business days Australia-wide; remote and regional areas can take a little longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
A camera needs an NVR, a hard drive, and cabling to work. Add everything below, or pick a ready-made kit.
§ 01Overview
What the DS-2XS2T41G1-ID/4G is
Lens options: 2.8mm or 4mm focal length.
Color options: White or Black.
Note: Please indicate your choice in your order message.
Hikvision HIK-2XS2T41G1-4 solar powered 4MP security camera provides reliable 4G surveillance for remote Australian locations.
This outdoor CCTV camera offers 24/7 monitoring with its built-in solar panel and battery eliminating power grid dependency.
See it in action
What the DS-2XS2T41G1-ID/4G features actually look like
Representative illustrations of how each key feature performs in a real scene.
4MP Ultra HD
30m IR Night Vision
IP67 Weatherproof
Illustrative — simulated for demonstration
§ 02Engineering
DS-2XS2T41G1-ID/4G specifications
- Solar-powered design with built-in battery, enabling standalone installation
- Intelligent human and vehicle detection, reducing false alarms
- Real-time security via built-in two-way audio for immediate communication
- Weatherproof IP67-rated, perfect for outdoor applications in Australia
- 4G wireless connectivity, supporting reliable remote monitoring
§ 03Full datasheet
Detailed specifications
Camera & Image
| Feature | Detail |
|---|---|
| Image Sensor | 1/3" Progressive Scan CMOS |
| Max. Resolution | 2560 × 1440 |
| Min. Illumination | B/W: 0.01 Lux @ (F1.6, AGC ON), B/W: 0 Lux with IR |
| Shutter Time | 1/3 s to 1/100,000 s |
| Day & Night | IR cut filter |
| Angle Adjustment | Solar panel: tilt: -45° to 45°, rotate: -30° to 30° |
| SNR | ≥ 52 dB |
| Wide Dynamic Range (WDR) | Digital WDR |
| Day/Night Switch | Day, Night, Auto, Schedule |
| Image Enhancement | BLC, HLC, 3D DNR |
| Image Settings | Saturation, brightness, contrast, sharpness, gain, white balance, adjustable by client software or web browser |
Lens & Distance
| Feature | Detail |
|---|---|
| Lens Type | Fixed focal lens, 4 and 6 mm optional |
| Iris Type | Fixed |
| Aperture | 4mm: F1.28, 6mm: F1.6 |
| Depth of Field | 4 mm: 2.7 m to ∞ | 6 mm: 5.9 m to ∞ |
| Focal Length & FOV | 4 mm, Horizontal FOV: 79°, Vertical FOV: 43°, Diagonal FOV: 93° | 6 mm, Horizontal FOV: 49°, Vertical FOV: 26°, Diagonal FOV: 57° |
| Lens Mount | M12 |
| DORI | 4 mm, D: 77 m, O: 30 m, R: 15 m, I: 7 m | 6 mm, D: 128 m, O: 50 m, R: 25 m, I: 12 m |
Night Vision
| Feature | Detail |
|---|---|
| Supplement Light Type | IR |
| Supplement Light Range | Performance mode: up to 30 m, proactive mode: up to 10 m |
| IR Wavelength | 850 nm |
| Smart Supplement Light | Yes |
Video
| Feature | Detail |
|---|---|
| Main Stream | 50 Hz: 12.5 fps (2560 × 1440, 1920 × 1080, 1280 × 720); 60 Hz: 15 fps (2560 × 1440, 1920 × 1080, 1280 × 720) |
| Sub-Stream | 50 Hz: 12.5 fps (1280 × 720, 640 × 480, 640 × 360); 60 Hz: 15 fps (1280 × 720, 640 × 480, 640 × 360) |
| Video Compression | Main stream: H.265/H.264, Sub-stream: H.265/H.264/MJPEG, H.264+ and H.265+: main stream supports under performance mode |
| Video Bit Rate | 32 Kbps to 8 Mbps |
| H.264 Type | Baseline Profile, Main Profile, High Profile |
| H.265 Type | Main Profile |
| Bit Rate Control | CBR, VBR |
| Region of Interest (ROI) | 1 fixed region for main stream |
| Scalable Video Coding (SVC) | H.264 and H.265 encoding |
Audio
| Feature | Detail |
|---|---|
| Audio Sampling Rate | 8 kHz/16 kHz |
| Environment Noise Filtering | Yes |
| Audio Compression | G.711ulaw/G.711alaw/G.722.1/G.726/MP2L2/PCM/AAC-LC |
| Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3)/16 to 64 Kbps (AAC-LC) |
AI & Deep Learning
| Feature | Detail |
|---|---|
| Transducer Type | PIR + Radar |
| Detection Angle | 4 mm: Horizontal: 80°, vertical: 42°, 6 mm: Horizontal: 50°, vertical: 22° |
| Detection Range | Up to 12 m |
Network & Storage
| Feature | Detail |
|---|---|
| Security | Password protection, complicated password, basic and digest authentication for HTTP, TLS 1.1/1.2/1.3, WSSE and digest authentication for Open Network Video Interface |
| Simultaneous Live View | Up to 6 channels |
| API | Open Network Video Interface (Profile S, Profile G, Profile T), ISAPI, SDK |
| Protocols | TCP/IP, ICMP, HTTP, DHCP, DNS, RTP, RTSP, RTCP, NTP, IGMP, QoS, UDP |
| User/Host | Up to 32 users; 3 user levels: administrator, operator, and user |
| Network Storage | Auto Network Replenishment (ANR) |
| Client | iVMS-4200, Hik-Connect, Hik-Central |
| Web Browser | Plug-in required live view: IE 10, IE 11, Plug-in free live view: Chrome 57.0+, Firefox 52.0+, Local service: Chrome 57.0+, Firefox 52.0+ |
| SIM Card Type | Micro SIM |
| Uplink and Downlink Data Rate | Cat 4, uplink: 50 Mbps, downlink: 150 Mbps |
| Frequency | EU: LTE-TDD: B38/B40/B41; LTE-FDD: B1/B3/B5/B7/B8/B20/B28; WCDMA: B1/B5/B8; GSM: B3/B5/B8 | LA: LTE-TDD: B38/B40; LTE-FDD: B1/B2/B3/B4/B5/B7/B8/B12/B17/B28/B66; WCDMA: B1/B2/B3/B4/B5/B8; GSM: B2/B3/B5/B8 |
| Standard | LTE-TDD, LTE-FDD, WCDMA, GSM |
Event & Alarm
| Feature | Detail |
|---|---|
| Basic Event | Motion detection, video tampering alarm, network disconnected, IP address conflict, illegal login, HDD full, HDD error |
| Linkage | Upload to NAS/memory card, notify surveillance center, trigger recording, trigger capture, audible warning |
Interface
| Feature | Detail |
|---|---|
| Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
| On-Board Storage | Built-in eMMC storage, up to 8 GB; Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 256 GB; For eMMC storage, 5 GB is available for recording. |
| Built-in Microphone | Yes |
| Built-in Speaker | Yes |
| Reset Key | Yes |
General & Environment
| Feature | Detail |
|---|---|
| Power | Power Consumption and Current: Typical power scenarios: 1.85 W (4G working); Standby scenarios: 80 mW; Max. power consumption: 7 W | Power Supply: 12 VDC *For debugging only; 6.5 W (deviation: ± 1 W) Solar panels | Power Interface: Power supply interface: Ø 5.5 mm coaxial power plug; Extened solar panel: Ø 5.5 mm coaxial power plug |
| Material | Plastic |
| Storage Conditions | 0 °C to 50 °C (32 °F to 122 °F). Humidity 95% or less (non-condensing) |
| Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| General Function | Heartbeat, mirror, flash log |
| Startup and Operating Conditions | 0 °C to 50 °C (32 °F to 122 °F). Humidity 95% or less (non-condensing) |
| Dimension | 213.7 mm × 292.4 mm × 188.7 mm (8.4" × 11.5" × 7.3") |
| Package Dimension | 345 mm × 240 mm × 292 mm (13.6" × 9.4" × 11.5") |
| Weight | Approx. 1.42 kg (3.1 lb.) |
| With Package Weight | Approx. 2.07 kg (4.6 lb.) |
| Battery Type | Ternary Lithium |
| Max. Charging Voltage | 12.6 V |
| Capacity | 51.46 Wh |
| Battery Operating Temperature | Charging: 0 °C to 45 °C (32 °F to 113 °F); Discharging: -20 °C to 50 °C (-4 °F to 122 °F) |
| Battery Voltage | 8.1 V to 12.6 V |
| Cycle Lifetime | Proactive mode: 1.5 days; Standby mode: 11 days |
| Battery Life | More than 800 cycles |
| Battery Weight | Approx. 185 g (0.4 lb.) |
| RF | CE-RED: EN 301489-1 V2.1.1 (BT or 2.4G), EN 301489-17 V3.1.1 (BT or 2.4G), EN 300328 V2.1.1 (BT or 2.4G), EN 62311: 2008 (BT or 2.4G) *CE certification is only for the device sold in the European region. |
| EMC | CE-EMC: EN 55032: 2015, EN 61000-3-2:2019, EN 61000-3-3: 2013+A1:2019, EN 50130-4: 2011 +A1: 2014, RCM: AS/NZS CISPR 32: 2015, *CE and RCM certifications are only for the device sold in the European region. |
| Safety | CB: IEC 62368-1: 2014+A11, CE-LVD: EN 62368-1: 2014/A11: 2017, LOA: IEC/EN 60950-1, *CE and LOA certifications are only for the device sold in the European region. |
| Environment | CE-RoHS: 2011/65/EU, WEEE: 2012/19/EU, Reach: Regulation (EC) No 1907/2006, *CE certification is only for the device sold in the European region. |
| Protection | IP67: IEC 60529-2013 |
| Camera & Image — Image Sensor | 1/3" Progressive Scan CMOS |
|---|---|
| Camera & Image — Max. Resolution | 2560 × 1440 |
| Camera & Image — Min. Illumination | B/W: 0.01 Lux @ (F1.6, AGC ON), B/W: 0 Lux with IR |
| Camera & Image — Shutter Time | 1/3 s to 1/100,000 s |
| Camera & Image — Day & Night | IR cut filter |
| Camera & Image — Angle Adjustment | Solar panel: tilt: -45° to 45°, rotate: -30° to 30° |
| Camera & Image — SNR | ≥ 52 dB |
| Camera & Image — Wide Dynamic Range (WDR) | Digital WDR |
| Camera & Image — Day/Night Switch | Day, Night, Auto, Schedule |
| Camera & Image — Image Enhancement | BLC, HLC, 3D DNR |
| Camera & Image — Image Settings | Saturation, brightness, contrast, sharpness, gain, white balance, adjustable by client software or web browser |
| Lens & Distance — Lens Type | Fixed focal lens, 4 and 6 mm optional |
| Lens & Distance — Iris Type | Fixed |
| Lens & Distance — Aperture | 4mm: F1.28, 6mm: F1.6 |
| Lens & Distance — Depth of Field | 4 mm: 2.7 m to ∞ | 6 mm: 5.9 m to ∞ |
| Lens & Distance — Focal Length & FOV | 4 mm, Horizontal FOV: 79°, Vertical FOV: 43°, Diagonal FOV: 93° | 6 mm, Horizontal FOV: 49°, Vertical FOV: 26°, Diagonal FOV: 57° |
| Lens & Distance — Lens Mount | M12 |
| Lens & Distance — DORI | 4 mm, D: 77 m, O: 30 m, R: 15 m, I: 7 m | 6 mm, D: 128 m, O: 50 m, R: 25 m, I: 12 m |
| Night Vision — Supplement Light Type | IR |
| Night Vision — Supplement Light Range | Performance mode: up to 30 m, proactive mode: up to 10 m |
| Night Vision — IR Wavelength | 850 nm |
| Night Vision — Smart Supplement Light | Yes |
| Video — Main Stream | 50 Hz: 12.5 fps (2560 × 1440, 1920 × 1080, 1280 × 720); 60 Hz: 15 fps (2560 × 1440, 1920 × 1080, 1280 × 720) |
| Video — Sub-Stream | 50 Hz: 12.5 fps (1280 × 720, 640 × 480, 640 × 360); 60 Hz: 15 fps (1280 × 720, 640 × 480, 640 × 360) |
| Video — Video Compression | Main stream: H.265/H.264, Sub-stream: H.265/H.264/MJPEG, H.264+ and H.265+: main stream supports under performance mode |
| Video — Video Bit Rate | 32 Kbps to 8 Mbps |
| Video — H.264 Type | Baseline Profile, Main Profile, High Profile |
| Video — H.265 Type | Main Profile |
| Video — Bit Rate Control | CBR, VBR |
| Video — Region of Interest (ROI) | 1 fixed region for main stream |
| Video — Scalable Video Coding (SVC) | H.264 and H.265 encoding |
| Audio — Audio Sampling Rate | 8 kHz/16 kHz |
| Audio — Environment Noise Filtering | Yes |
| Audio — Audio Compression | G.711ulaw/G.711alaw/G.722.1/G.726/MP2L2/PCM/AAC-LC |
| Audio — Audio Bit Rate | 64 Kbps (G.711ulaw/G.711alaw)/16 Kbps (G.722.1)/16 Kbps (G.726)/32 to 192 Kbps (MP2L2)/8 to 320 Kbps (MP3)/16 to 64 Kbps (AAC-LC) |
| AI & Deep Learning — Transducer Type | PIR + Radar |
| AI & Deep Learning — Detection Angle | 4 mm: Horizontal: 80°, vertical: 42°, 6 mm: Horizontal: 50°, vertical: 22° |
| AI & Deep Learning — Detection Range | Up to 12 m |
| Network & Storage — Security | Password protection, complicated password, basic and digest authentication for HTTP, TLS 1.1/1.2/1.3, WSSE and digest authentication for Open Network Video Interface |
| Network & Storage — Simultaneous Live View | Up to 6 channels |
| Network & Storage — API | Open Network Video Interface (Profile S, Profile G, Profile T), ISAPI, SDK |
| Network & Storage — Protocols | TCP/IP, ICMP, HTTP, DHCP, DNS, RTP, RTSP, RTCP, NTP, IGMP, QoS, UDP |
| Network & Storage — User/Host | Up to 32 users; 3 user levels: administrator, operator, and user |
| Network & Storage — Network Storage | Auto Network Replenishment (ANR) |
| Network & Storage — Client | iVMS-4200, Hik-Connect, Hik-Central |
| Network & Storage — Web Browser | Plug-in required live view: IE 10, IE 11, Plug-in free live view: Chrome 57.0+, Firefox 52.0+, Local service: Chrome 57.0+, Firefox 52.0+ |
| Network & Storage — SIM Card Type | Micro SIM |
| Network & Storage — Uplink and Downlink Data Rate | Cat 4, uplink: 50 Mbps, downlink: 150 Mbps |
| Network & Storage — Frequency | EU: LTE-TDD: B38/B40/B41; LTE-FDD: B1/B3/B5/B7/B8/B20/B28; WCDMA: B1/B5/B8; GSM: B3/B5/B8 | LA: LTE-TDD: B38/B40; LTE-FDD: B1/B2/B3/B4/B5/B7/B8/B12/B17/B28/B66; WCDMA: B1/B2/B3/B4/B5/B8; GSM: B2/B3/B5/B8 |
| Network & Storage — Standard | LTE-TDD, LTE-FDD, WCDMA, GSM |
| Event & Alarm — Basic Event | Motion detection, video tampering alarm, network disconnected, IP address conflict, illegal login, HDD full, HDD error |
| Event & Alarm — Linkage | Upload to NAS/memory card, notify surveillance center, trigger recording, trigger capture, audible warning |
| Interface — Ethernet Interface | 1 RJ45 10 M/100 M self-adaptive Ethernet port |
| Interface — On-Board Storage | Built-in eMMC storage, up to 8 GB; Built-in memory card slot, support microSD/microSDHC/microSDXC card, up to 256 GB; For eMMC storage, 5 GB is available for recording. |
| Interface — Built-in Microphone | Yes |
| Interface — Built-in Speaker | Yes |
| Interface — Reset Key | Yes |
| General & Environment — Power | Power Consumption and Current: Typical power scenarios: 1.85 W (4G working); Standby scenarios: 80 mW; Max. power consumption: 7 W | Power Supply: 12 VDC *For debugging only; 6.5 W (deviation: ± 1 W) Solar panels | Power Interface: Power supply interface: Ø 5.5 mm coaxial power plug; Extened solar panel: Ø 5.5 mm coaxial power plug |
| General & Environment — Material | Plastic |
| General & Environment — Storage Conditions | 0 °C to 50 °C (32 °F to 122 °F). Humidity 95% or less (non-condensing) |
| General & Environment — Language | 33 languages: English, Russian, Estonian, Bulgarian, Hungarian, Greek, German, Italian, Czech, Slovak, French, Polish, Dutch, Portuguese, Spanish, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenian, Serbian, Turkish, Korean, Traditional Chinese, Thai, Vietnamese, Japanese, Latvian, Lithuanian, Portuguese (Brazil), Ukrainian |
| General & Environment — General Function | Heartbeat, mirror, flash log |
| General & Environment — Startup and Operating Conditions | 0 °C to 50 °C (32 °F to 122 °F). Humidity 95% or less (non-condensing) |
| General & Environment — Dimension | 213.7 mm × 292.4 mm × 188.7 mm (8.4" × 11.5" × 7.3") |
| General & Environment — Package Dimension | 345 mm × 240 mm × 292 mm (13.6" × 9.4" × 11.5") |
| General & Environment — Weight | Approx. 1.42 kg (3.1 lb.) |
| General & Environment — With Package Weight | Approx. 2.07 kg (4.6 lb.) |
| General & Environment — Battery Type | Ternary Lithium |
| General & Environment — Max. Charging Voltage | 12.6 V |
| General & Environment — Capacity | 51.46 Wh |
| General & Environment — Battery Operating Temperature | Charging: 0 °C to 45 °C (32 °F to 113 °F); Discharging: -20 °C to 50 °C (-4 °F to 122 °F) |
| General & Environment — Battery Voltage | 8.1 V to 12.6 V |
| General & Environment — Cycle Lifetime | Proactive mode: 1.5 days; Standby mode: 11 days |
| General & Environment — Battery Life | More than 800 cycles |
| General & Environment — Battery Weight | Approx. 185 g (0.4 lb.) |
| General & Environment — RF | CE-RED: EN 301489-1 V2.1.1 (BT or 2.4G), EN 301489-17 V3.1.1 (BT or 2.4G), EN 300328 V2.1.1 (BT or 2.4G), EN 62311: 2008 (BT or 2.4G) *CE certification is only for the device sold in the European region. |
| General & Environment — EMC | CE-EMC: EN 55032: 2015, EN 61000-3-2:2019, EN 61000-3-3: 2013+A1:2019, EN 50130-4: 2011 +A1: 2014, RCM: AS/NZS CISPR 32: 2015, *CE and RCM certifications are only for the device sold in the European region. |
| General & Environment — Safety | CB: IEC 62368-1: 2014+A11, CE-LVD: EN 62368-1: 2014/A11: 2017, LOA: IEC/EN 60950-1, *CE and LOA certifications are only for the device sold in the European region. |
| General & Environment — Environment | CE-RoHS: 2011/65/EU, WEEE: 2012/19/EU, Reach: Regulation (EC) No 1907/2006, *CE certification is only for the device sold in the European region. |
| General & Environment — Protection | IP67: IEC 60529-2013 |
§ 04Why choose this
Built for the way you actually use the DS-2XS2T41G1-ID/4G
4G Cellular Connectivity
Transmits video over the mobile network. No Ethernet or Wi-Fi required.
4 MP Resolution
2560 × 1440 for clear footage. Good enough for identification in most scenarios.
Built-in IR Night Vision
Up to 30 m IR for night coverage. Smart IR adjusts intensity.
IP67 All-Weather
Sealed against dust and rain. Designed for unattended outdoor deployment.
§ 05Where it fits
Right at home in these scenarios
Remote Farm Gate or Rural Property
No power or internet at the gate. Solar charges the battery, 4G sends video to your phone.
Construction Site (Temporary)
Deploy on a pole without running cables. Move it when the project moves.
Bush Block or Holiday Home
Monitor a property with no mains power. 4G coverage is the only requirement.
Car Park or Vacant Lot
Temporary security for events or undeveloped land. Self-contained and portable.
§ 06Setup
Installation & setup
What's in the Box
1. Hikvision DS-2XS2T41G1-ID/4G Camera + Solar Panel Unit × 1 2. Mounting Pole Bracket × 1 3. Quick Start Guide × 1
Installation Requirements
1. Power: Built-in solar panel + battery. Position the panel facing north (Southern Hemisphere) for maximum sun. 2. Connectivity: Insert a 4G SIM card. Ensure mobile coverage at the site. 3. Mounting: Pole mount (included). Recommended height 3–4 m. 4. Battery: Charges during daylight. Runtime depends on usage and sunlight hours — typically continuous in Australian conditions.
App Setup
1. Download Hik-Connect app (iOS or Android). Create an account. 2. Insert SIM card into the camera. Power on. 3. Add by QR code or serial number. 4. Configure recording schedule, detection zones, and 4G data usage settings.
§ 08Questions
Frequently asked about the DS-2XS2T41G1-ID/4G
Q.01
How much data does it use per month?
Q.02
Does it work on cloudy days?
Q.03
Can I view live video remotely?
Q.04
Does it have a microSD card?
Q.05
Which 4G networks does it support?
Buying from Smarket
Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?
Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.
How long does delivery take?
Order before 2pm (Sydney time) on a business day and in-stock items are dispatched the same day. Most orders arrive within 1–4 business days Australia-wide; remote and regional areas can take a little longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.
How much is shipping?
Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.
What warranty do you offer?
All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.
What is your return policy?
You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.
Do you offer installation?
We can connect you with licensed installers in Sydney and Melbourne. Installation typically starts from around $200 per camera depending on cable runs and site conditions. Email sales@smarket.com.au with your address and camera count for a quote.
