HIKMICRO HM-TX3840-10/G0/T1 Thermal and Optical PTZ System
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HIKMICRO

HIKMICRO HM-TX3840-10/G0/T1 Thermal and Optical PTZ System

SKU: HM-TX3840-10/G0/T1
Description

The HIKMICRO HM-TX3840-10/G0/T1 integrates thermal imaging and an optical PTZ channel in a multi-lens system. Its thermal lens is 9.7 mm, while the optical PTZ channel combines 4 MP imaging with 40x zoom.

$7,254.60 AUD $7,254.60 AUD $7,852.95 AUD
Sale 7.62% $598.35 AUD (7.62%)
Bulk Price$6,819.32 AUD
6% off $1,500+ · Auto at checkout

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Trade pricingPrice match
Delivery, warranty & returns · 3-year warranty · shipped from Australian stock
  • Tracked delivery on every order. The tracking number is emailed as soon as it ships.
  • Metro delivery: 2–4 business days. Regional areas may take longer. Free standard shipping over $300, flat $25 under.
  • 3-year warranty on cameras and recorders, back-to-base, plus your Australian Consumer Law rights.
  • 30-day returns on unopened items. Faulty on arrival? We cover return shipping.
  • Genuine Australian stock. Never grey imports. Prices include GST.
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In stock

Installation estimate

For Sydney and metro Melbourne. Buy your products now and arrange installation separately.

Count every camera you need installed, including cameras in a kit.
Build your setup Build a complete CCTV system Complete setup from $7,624.60

A camera needs an NVR, a hard drive, and cabling to work. Add everything below, or pick a ready-made kit.

Select hard drive · 4TB ≈ 2-3 weeks for 4 cameras recording 24/7
Bundle total: $7,254.60
Bulk Price$6,819.32 6% off orders over $1,500 — applied automatically at checkout.

01Overview

What the HM-TX3840-10/G0/T1 is

The HIKMICRO HM-TX3840-10/G0/T1 integrates thermal imaging and an optical PTZ channel in a multi-lens system.

Select the viewing position and imaging mode around the scene being monitored. Check the official specification for limits that depend on the chosen configuration.

Confirm the exact lens configuration, power arrangement, mounting accessories and recorder compatibility before ordering.

02Engineering

HM-TX3840-10/G0/T1 specifications

HIKMICRO HM-TX3840-10/G0/T1 Native thermal pixels — 384 x 288
Thermal focal length — 9.7 mm
Optical PTZ resolution — 4 MP
Optical zoom — 40x
Optical zoom lens — 6 mm to 240 mm
Supply options — 36 VDC, 24 VAC or PoE++
Ingress rating — IP67

03Full datasheet

Detailed specifications

Specification

Specification — HIKMICRO HM-TX3840-10/G0/T1 Thermal and Optical PTZ System
FeatureDetail
Native thermal pixels 384 x 288
Thermal focal length 9.7 mm
Optical PTZ resolution 4 MP
Optical zoom 40x
Optical zoom lens 6 mm to 240 mm
Supply options 36 VDC, 24 VAC or PoE++
Ingress rating IP67

04Why choose this

Built for the way you actually use the HM-TX3840-10/G0/T1

Imaging and detection

Native thermal pixels: 384 x 288. Thermal focal length: 9.7 mm.

System integration

Select the viewing position and imaging mode around the scene being monitored. Check the official specification for limits that depend on the chosen configuration.

Installation fit

Confirm the exact lens configuration, power arrangement, mounting accessories and recorder compatibility before ordering.

05Where it fits

Right at home in these scenarios

System design

Select the viewing position and imaging mode around the scene being monitored. Check the official specification for limits that depend on the chosen configuration.

Equipment selection

The HIKMICRO HM-TX3840-10/G0/T1 integrates thermal imaging and an optical PTZ channel in a multi-lens system. Its thermal lens is 9.7 mm, while the optical PTZ channel combines 4 MP imaging with 40x zoom.

Installation planning

Confirm the exact lens configuration, power arrangement, mounting accessories and recorder compatibility before ordering.

06Setup

Installation & setup

  1. Power and connections

    Confirm the exact lens configuration, power arrangement, mounting accessories and recorder compatibility before ordering.

  2. Placement

    Select the viewing position and imaging mode around the scene being monitored. Check the official specification for limits that depend on the chosen configuration.

  3. Commissioning

    Match the configured functions to the selected system and verify operation at the installation site.

08Questions

Frequently asked about the HM-TX3840-10/G0/T1

Q.01

What is the HM-TX3840-10/G0/T1?
The HIKMICRO HM-TX3840-10/G0/T1 integrates thermal imaging and an optical PTZ channel in a multi-lens system.
Q.02

What is specified for native thermal pixels?
384 x 288.
Q.03

What is specified for thermal focal length?
9.7 mm.
Q.04

What is specified for optical ptz resolution?
4 MP.
Q.05

What is specified for optical zoom?
40x.
Q.06

What is specified for optical zoom lens?
6 mm to 240 mm.
Q.07

What should I check before ordering?
Confirm the exact lens configuration, power arrangement, mounting accessories and recorder compatibility before ordering.

Buying from Smarket

Is your Hikvision, Dahua, HiLook and TP-Link VIGI stock genuine Australian stock?

Yes, 100%. Every Hikvision, Dahua, HiLook and TP-Link VIGI product we sell is a genuine Australian-market model sourced through Australian supply chains — never grey imports. That means factory-sealed units, Australian-region firmware that works with the official apps out of the box, and a full 3-year local warranty.

How long does delivery take?

Metro delivery usually takes 2–4 business days after dispatch, and regional areas may take longer. You'll receive a tracking number by email as soon as your order leaves the warehouse.

How much is shipping?

Standard shipping is free on all orders over $300 AUD, Australia-wide. Orders under $300 ship at a flat rate of $25, calculated at checkout. Tracking is included on every order.

What warranty do you offer?

All cameras, NVRs and DVRs come with a 3-year back-to-base manufacturer warranty covering defects in materials and workmanship, in addition to your rights under Australian Consumer Law. Hard drives and accessories are covered as set out in our Warranty Policy.

What is your return policy?

You have 30 days from the day you receive your order to request a change-of-mind return. Items must be unopened, factory-sealed and in resalable condition. A 15% restocking fee applies and return postage is at your cost. Faulty or incorrectly supplied items are different: we cover the return shipping and refund or replace at no charge. Read the full Return & Refund Policy.

Do you offer installation?

We can connect you with licensed installers in Sydney and Melbourne. Installation typically starts from around $200 per camera depending on cable runs and site conditions. Email sales@smarket.com.au with your address and camera count for a quote.

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10Bundles

Recommended packages

01

Product selection

This listing identifies the thermal and optical ptz system. Review the model and specifications for the required system.

02

Related equipment

Confirm the exact lens configuration, power arrangement, mounting accessories and recorder compatibility before ordering.

03

Configuration

Select the viewing position and imaging mode around the scene being monitored. Check the official specification for limits that depend on the chosen configuration.